You can also try to upgrade your phone with the latest SW via One Touch Upgrade.

Please be noted that all data in your phone will be erased after SW upgrade (not include the data in SIM and SD card).

Please backup all useful information by ALCATEL ONE TOUCH PC Suite before you upgrade your phone.

You can also try to upgrade your phone with the latest SW via One Touch Upgrade.

Please be noted that all data in your phone will be erased after SW upgrade (not include the data in SIM and SD card).

Please backup all useful information by ALCATEL ONE TOUCH PC Suite before you upgrade your phone.

You can also try to upgrade your phone with the latest SW via One Touch Upgrade.

Please be noted that all data in your phone will be erased after SW upgrade (not include the data in SIM and SD card).

Please backup all useful information by ALCATEL ONE TOUCH PC Suite before you upgrade your phone.

Please long press the message and then a list of options will appear on the screen. You can choose the option by touching it.

Please long press the message and then a list of options will appear on the screen. You can choose the option by touching it.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods:
1. Long press the volume down key and Home key at the same time；
2. Enter into application list and choose TSCalibration.

A1: Please make sure your phone unlock.

A2: Please calibrate touch lens in time. Enter "Touch settings "option in "Settings" menu, choose "Touch calibration" option, and select "LCD touch calibration" to calibrate touch lens.

A3: If it still does not work after the above two steps, please long press power on key to reach "Profiles" tab. Then long press volume key (up key ) to enter LCD area calibration, and (down key ) to enter LED area calibration.

Profile interface

One Touch Upgrade is a system composed of several servers and applications that allows any end user to upgrade his/her ALCATEL ONE TOUCH mobile phone software from his/her local side with personal computer.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods: 1. Long press the volume key from the main screen； 2. In main menu, choose Settings -> Phone settings -> Touch settings -> LCD touch calibration.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods:
1. Long press the volume key from the main screen；
2. In main menu, choose Settings -> Phone settings -> Touch settings -> LCD touch calibration.

Please go to menu -> “Contacts” -> “Options” -> “More” -> “Import from SIM card” -> “Copy all to phone”.

Please go to menu -> “Contacts” -> “Options”-> “More” -> “Import from SIM card” -> “Copy all to phone”.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods:

1. Long press the volume key.

2. In main menu, choose Settings > Phone settings > Touch settings > LCD touch calibration.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods:

1. Long press the volume key.

2. In main menu, choose Settings > Phone settings > Touch settings > LCD touch calibration.

Please go to menu -> “Contacts” -> “Phone” -> “Options” -> “Copy all” -> “from SIM”.

Please go to menu -> “Contacts” -> “Phone” -> “Options” -> “Copy all” -> “from SIM”.

Please set up your phone’s MMS parameter for both SIM1 and SIM2 by the following steps. Go to Menu -> “Messages” -> “SIM1” or “SIM2” -> “Options” -> “Settings” -> “Multimedia message” -> “Edit profiles” -> Select the MMS profile of chosen SIM -> Activate. For prepaid SIM, please make sure that you have enough load for this service application. Please be noted that the size of the MMS file to be sent or received has a big factor on phone’s performance in sending and receiving MMS. If the MMS couldn’t be sent out successfully, please try to decrease the file size and try again.

Yes, you can use the phone without a Google account. One Touch 908 is a smart phone with Android system which has built in programs such as Google mail and Google Market, which request a Google account for application. We suggest you have a Google account so that you can fully use all the functions of Android operating system.

Yes, you can use the phone without a Google account. One Touch 990 is a smart phone with Android system which has built in programs such as Google mail and Google Market, which request a Google account for application. We suggest you have a Google account so that you can fully use all the functions of Android operating system.

Please long press the message and then a list of options will appear on the screen. You can choose the option by touching it.

The warning message (as below snapshot) means the power supply from PC to modem via USB connector is insufficient, which is caused by the instability of old version PC main board or laptop.

We suggest you use a Y-USB-Cable to connect your PC and modem, if you meet this kind of problem. It will be appreciated if you can send us the brand and model of your PC from the following website:

http://www.alcatel-mobilephones.com/global/content/view/full/178

If you consider your phone has an occasional or recurrent failure, you can use One Touch Upgrade.

Please go to menu -> “Contacts” -> “Options” -> “Copy all” ->“Select from SIM” -> “Copy all contacts from SIM to phone”.

Please set up your phone’s MMS parameter for both SIM1 and SIM2 by the following steps.
Go to Menu -> Messaging -> SIM1 or SIM2 -> Options -> Settings -> Multimedia message -> Edit profiles -> Select the MMS profile of chosen SIM -> Activate.
For prepaid SIM, please make sure that you have enough load for this service application. Please be noted that the size of the MMS file to be sent or received has a big factor on phone’s performance in sending and receiving MMS. If the MMS couldn’t be sent out successfully, please try to decrease the file size and try again.

Please go to menu -> “Settings” -> “Call Settings” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

Please go to menu -> “Settings” -> “Call Settings” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

Please go to menu > “Contacts” > “Options” > “Copy all” >“from SIM card” > “Copy all to phone”.

Please set up your phone’s MMS parameter for both SIM1 and SIM2 by the following steps.

Go to Menu > Messaging > SIM1 or SIM2 > Options > Settings > Multimedia message > Edit profiles > Select the MMS profile of chosen SIM > Activate.

For prepaid SIM, please make sure that you have enough load for this service application. Please be noted that the size of the MMS file to be sent or received has a big factor on phone’s performance in sending and receiving MMS. If the MMS couldn’t be sent out successfully, please try to decrease the file size and try again.

Please go to menu -> “Settings” -> “Phone setting” -> “Keypad” -> “Navigation Sensitivity” -> “Horizontal Sensitivity / Vertical Sensitivity”.

Please go to menu -> “Settings” -> “Phone setting” -> “Keypad” -> “Navigation Sensitivity” -> “Horizontal Sensitivity / Vertical Sensitivity”.

Please go to menu -> “Contacts” -> “Phone” -> “Options” -> “Copy all” -> “Import from SIM1/SIM2”.

Please long press home key and the latest used programs will be displayed on the screen.

Please long press home key and the latest used programs will be displayed on the screen.

Yes, you can use the phone without a Google account. BABY D is a Smart phone with Android system which has built in programs such as Google mail and Google Market, which request a Google account for application. We suggest you have a Google account so that you can fully use all the functions of Android operating system.

If you want to input symbols, please press the key. If you want to change the input method, please press the “Fn” key and “space” key at the same time. You can also change it by the following way: Press “Options” -> “Input method”, and then choose the input method you want.

Please go to menu -> “Contacts” -> “Options” -> “Copy all” -> Select from SIM1 or SIM2 or both -> “Copy all contacts from SIM1/SIM2 to phone”.

Please long press the Volume key (up) and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

Please long press the Volume key (up) and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

If you want to input symbols, please press the "sym" key.

If you want to change the input method, please press the “Fn” key and “space” key at the same time. You can also change it by the following way: Press “Options” > “Input method”, and then choose the input method you want.

Please go to menu > “Contacts” > “Options” > “Copy all” >“Select from SIM1 or SIM2 or both” > “Copy all contacts from SIM1/SIM2 to phone”.

Please download One Touch Upgrade from our website and install it on your computer. After start the program, you can update the software of your mobile phone step by step, following the built-in user guide of One Touch Upgrade.

Please be noted that One Touch Upgrade software requires internet access and connection between mobile phone and PC by data cable.

If you want to input symbols, please press the key.

If you want to change the input method, please press the “Fn” key and “space” key at the same time or long press “Space” key then select the input method you want. You can also change it by the following way: Press “Options” -> “Input method”, and then choose the input method you want.

If you want to input symbols, please press the key.
If you want to change the input method, please press the “Fn” key and “space” key at the same time or long press “Space”
key then select the input method you want. You can also change it by the following way: Press “Options” -> “Input method”, and then choose the input method you want.

Please go to menu -> “Settings” -> “Phone setting” -> “Keypad” -> “Navigation Sensitivity” -> “Horizontal Sensitivity / Vertical Sensitivity”.

Please press “menu” key at home screen -> “Settings” -> “Sound” -> “Phone ringtone” -> Select the ringtone you want to set. You can also go to main menu -> “File Manager” -> find the mp3 file which you want to set as your incoming call ringtone -> press “menu” -> “Use as ringtone”.

Please press “menu” key at home screen -> “Settings” -> “Sound” -> “Phone ringtone” -> Select the ringtone you want to set.
You can also go to main menu -> “File Manager” -> find the mp3 file which you want to set as your incoming call ringtone -> press “menu” -> “Use as ringtone”.

Please long press home key and the latest used programs will be displayed on the screen.

Please go to menu -> “Settings” -> “Call Settings” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

If you want to input symbols, please press the key.
If you want to change the input method, please press the “Fn” key and “space” key at the same time. You can also change it by the following way: Press “Options” -> “Input method”, and then choose the input method you want.

Please go to Menu -> “Wap” -> “Settings” -> “Select profile” -> Select and activate the profile that your service provider offers. For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

Please go to Menu -> “Wap” -> “Settings” -> “Select profile” -> Select and activate the profile that your service provider offers. For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

Please go to menu > “Settings” > “Call Settings” > “Call forwarding” > “Voice calls” > “Forwarding all voice calls” > “Activate” > “To other numbers” > Input the number which you want to forward to and save the setting.

If you want to input symbols, please press the "sym" key.

If you want to change the input method, please press the “Fn” key and “space” key at the same time. You can also change it by the following way: Press “Options” > “Input method”, and then choose the input method you want.

The software of your mobile phone will be updated to the latest version. All your personal information will be lost after the update process, so we suggest you backup your personal data by PC Suite before using the upgrade.

Please go to menu -> “Settings” -> “Call Settings” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

Please go to menu -> “Settings” -> “Call Settings” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

If you want to input symbols, please press the key.

If you want to change the input method, please press the “Fn” key and “space” key at the same time or long press “Space” key then select the input method you want. You can also change it by the following way: Press “Options” -> “Input method”, and then choose the input method you want.

Firstly, please be noted that the alarm does not work in power off mode. Secondly, please remember to touch the icon after you finish editing your alarm. There will be a green bar under the icon if the alarm is activated successfully.

Firstly, please be noted that the alarm does not work in power off mode.
Secondly, please remember to touch the icon after you finish editing your alarm.
There will be a green bar under the icon if the alarm is activated successfully.

Please press “menu” key at home screen -> “Settings” -> “Sound & display” -> “Phone ringtone” -> Select the ringtone you want to set.
You can also go to main menu -> “File Manager” -> find the mp3 file which you want to set as your incoming call ringtone -> press “menu” -> “Use as ringtone”.

Here we take One Touch 990 and OT-806 for example.

Please make sure that PC suites for both One Touch 990 and OT-806 are installed in your PC successfully. You can download them from Alcatel Global Website.

One Touch 990 PC Suite:
http://www.alcatelonetouch.com/products/smartphones/ot-990.html

OT-806 PC Suite :
http://www.alcatel-mobilephones.com/global/content/view/full/24259

Firstly, please connect OT-806 to PC by data cable and select "Com port" on phone screen. Open OT-806 PC Suite, then you will see the status "Connected". Then click "Sync".

Secondly, select PIM software (Microsoft Outlook Express or Microsoft Outlook), we take Microsoft Outlook Express for example, then click "Sync".

When the contacts synced to Outlook, it will display "synchronization completed".

Thirdly, you can find them in Outlook ? Contacts.

Fourthly, please connect One Touch 990 to PC by data cable. Open ALCATEL PC Suite for One Touch 990.

Set One Touch 990 according to PC suite Notification.
Step 1: lanch Android manager agent;

Step 2: Press menu? wireless & networks ?Tethering & portable hotspot?select "USB tethering"

When Android phone connects to PC suite successfully, PC suite will show , then click "Sync" and select "Contacts".

Click "Advanced".

Select sync object

Click "Sync"

Select the contacts you want to import, click "next".

Click"OK"

After the above steps finish, new contacts are added to your One Touch 990.

If you have any question, please contact us

Once the battery isn't used for a long time, it is probably that the battery had been over discharged. In this case, the phone would have no charging indicator when you plug it to the the charger. It doesn't necessarily mean the battery is broken. You can charge it for at least 10-30 minutes and see if there is anything changes. If you still reproduce the same symptom, the battery may be really failed, please send it to our repair center. You can find the contact information of our repair centers on the below website:

http://www.alcatel-mobilephones.com/global/Home/home/support/repair-centers

The alarm will not work if it is inactive. Please set your alarm time in Clock application and then select it. If you activate it, there is a tick in front of the alarm item set by you, and the alarm icon will appear on the top of status bar.

Please go to menu -> “Settings” -> “Call Settings” -> Select “SIM1” or “SIM2” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.

Please set up your phone’s WAP parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Internet Service. Wi-Fi Go to Menu => Wi-Fi => Turn on Wi-Fi => choose the available Wi-Fi => Options => Connect After you have connected to the chosen available Wi-Fi, return to Menu => Wap => Setting => Select profile => select and activate Wi-Fi SIM Go to Menu => Wap => Settings => Select profile => Select and activate SIM1 or SIM2 After the activation of chosen SIM, return to Settings => Edit profile => choose the same SIM that was activated in last step => select the profile of the activated SIM => Activate For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and then select it. If you activate it, there is a tick in front of the alarm item set by you, and the alarm icon will appear on the top of status bar.

Please go to menu > “Settings” > “Call Settings” > “Call forwarding” > “Voice calls” > “Forwarding all voice calls” > “Activate” > “To other numbers” > Input the number which you want to forward to and save the setting.

If your phone fails to connect to PC, you might have a problem with your USB driver installation or you might have an anti-virus or security tool preventing you from accessing your USB port.

To allow proper communication between your computer and your mobile phone, you should make sure that the Alcatel mobile phone USB driver has been installed successfully.

If the automatic installation of USB driver does not process smoothly, you can install the driver manually according to the following steps, or choose to view the guide for how to install Alcatel handset USB driver.

When the driver is installed, Operation System may show a message “Digital Signature Not Found” or “Has not passed Windows Logo testing to verify its compatibility with this version of Windows”. Please select “Yes” or “Continue Anyway” to complete the installation.

When the installation is finished, you can check “Device Manager” (accessible on Windows XP from ‘Start->Control Panel->System’, then in the ‘Hardware’ tab, click on the ‘Device Manager’ button) to validate if the driver has been installed successfully. You can also reinstall the driver of the device.

If your PC still can not recognize the phone after you install the USB driver, you need to reinsert the USB cable and select “COM Port” on your phone, then install the USB driver again.

The alarm will not work if it is inactive. Please edit your alarm in Clock application and activate it by pressing “On”. After you activate the alarm, there is a tick in front of the alarm item, and the alarm icon will appear on the top of status bar.

The alarm will not work if it is inactive. Please edit your alarm in Clock application and activate it by pressing “On”. After you activate the alarm, there is a tick in front of the alarm item, and the alarm icon will appear on the top of status bar.

Please go to menu -> “Settings” -> “Call Settings” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

Please press “menu” key at home screen -> “Settings” -> “Call settings” -> “GSM call settings” -> “Call forwarding” -> “Always forward” -> Input the phone number which you want to forward to and enable it.

Please press “menu” key at home screen -> “Settings” -> “Call settings” -> “GSM call settings” -> “Call forwarding” -> “Always forward” -> Input the phone number which you want to forward to and enable it.

Please press “menu” key at home screen -> “Settings” -> “Call settings” -> “Call forwarding” -> “Always forward” -> Input the phone number which you want to forward to and enable it.

Your phone's default PIN2 code is provided by service provider, you can change phone code by yourself.

PIN2 code acts as a second layer of protection for certain features of your phone. It functions in the same way as the PIN code.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and then select it. If you activate it, there is a tick in front of the alarm item set by you, and the alarm icon will appear on the top of status bar.

Following are the steps to configure email service on you mobile. We take Google Mail for example.
1. Please go to menu, press “Email” -> “Create” -> Select your Email account type.
2. Please input your Email account and Password, then select your Data account.
3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.

Note:

1. Some email services can not be used for free, such as Yahoo! Mail.
1. Word, PPT, Excel attachments are not supported.

Please set up your phone’s Java parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Java network Service. Wi-Fi Go to Menu => Wi-Fi => Turn on Wi-Fi => choose the available Wi-Fi => Options => Connect After you have connected to the chosen available Wi-Fi, return to Menu => Java => Java network => Wi-Fi => Activate Wi-Fi SIM Go to Menu => Java => Java network => Select SIM1 or SIM2 => Activate SIM After the activation of the chosen SIM, return to Java network => choose the same SIM that was activated in last step => View Profile => select and activated the profile of the activated SIM For prepaid SIM, please make sure that you have enough load for this service application. If the problem persists, please contact Alcatel repair center for help.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and then select it. If you activate it, there is a tick in front of the alarm item set by you, and the alarm icon will appear on the top of status bar.

Internet connection failure means at least one of the communication ports is blocked by a firewall, proxy, anti-virus or other security tools.

In order to access the One Touch Upgrade service, the one touch upgrade tool needs to set up connection to our servers on the following two communication ports:

Tcp/30007

Tcp/30008

The used protocol doesn’t support proxy. If you have a proxy, please configure it in order to allow direct connection on these previously listed ports.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

The alarm will not work if it is inactive. Please edit your alarm in Clock application and activate it by pressing “On”. After you activate the alarm, there is a tick in front of the alarm item, and the alarm icon will appear on the top of status bar.

The max message size of 908 series phones is 300KB. You can attach any attachment within this size by following below steps:
Create a new message -> touch “Menu” key -> “Attach” -> select the file which you want to attach.
You can also attach more than one attachment by following below steps, but the total size of these attachments should be within 300KB.
Create a new message -> touch “Menu” key -> “Attach” ->“Slideshow” -> “Slide 1” -> “Add picture” -> select the file which you want to attach -> touch “Menu” key -> “Add slide” ->“Add picture” -> repeat if you need to attach more attachments.



You can also add music as attachment if you press “Add music” instead of “Add slide”.

The max message size of 908 series phones is 300KB. You can attach any attachment within this size by following below steps:
Create a new message -> touch “Menu” key -> “Attach” -> select the file which you want to attach.
You can also attach more than one attachment by following below steps, but the total size of these attachments should be within 300KB.
Create a new message -> touch “Menu” key -> “Attach” ->“Slideshow” -> “Slide 1” -> “Add picture” -> select the file which you want to attach -> touch “Menu” key -> “Add slide” -> “Add picture” -> repeat if you need to attach more attachments.

Please go to main menu -> “Browser” -> Press “menu” key -> “More” -> “Settings” -> Cancel “Load images”, then the images will not display when you browse internet.

PUK (personal unblock key) code is provided by service provider, and cannot be changed.

PUK code is used to unblock your cell phone in case you entered the wrong PIN code three times. PUK code is an eight digit code, if it is entered incorrectly over certain times, you need contact with your service provider to change your SIM card.

1. Please go to Menu -> “Wap” -> “Settings” -> “Select profile” ->Select and activate SIM 2. After the activation of chosen SIM, return to Settings -> Edit profile -> choose the same SIM that was activated in last step -> select the profile of the activated SIM  Activate. For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

The difference between E-mail and One Touch Mail is the PUSH function. One Touch Mail provides the function that if one mail arrives in the server, it can push the mail to your phone even if your One Touch Mail is inactive. With Email the mail will be pushed from server to your phone only if your Email account is activated.

Please set up your phone’s MMS parameter for both SIM1 and SIM2 by the following steps. Go to Menu => Message => SIM1 or SIM2 => Options => Settings => MMS => Edit profile => Select the MMS profile of chosen SIM => Activate For prepaid SIM, please make sure that you have enough load for this service application. Please be noted that the size of the MMS file to be sent or received has a big factor on phone’s performance in sending and receiving MMS. If the MMS couldn’t be sent out successfully, please try to decrease the file size and try again.

Please go to Menu > “Wap” > “Settings” > “Select profile” > Select and activate the profile that your service provider offers.

For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

The following section provides steps to solve network issues.

Step 1. Check your network connection.

The first step is to make sure that your Internet connection is working. Whether you are using a cable connection or WIFI, it is necessary that you are able to access Internet. For example, the following snapshot shows that the network connectivity is limited, which means you are connected to a local network but you are not able to access Internet.

You can open a web page that you have never opened before in order to force your Internet browser to effectively establish a connection with Internet.

Step 2. Check your Firewall/Antivirus/Security tools

If you are using your personal computer, you should know that some vendors may have preinstalled some security tools like anti-virus and/or firewall. You may also have installed them by yourself. Please make sure that these tools will not prevent the One Touch Upgrade application from accessing Internet.

Please check the logs or reports of these tools whether some alerts are registered. If such alerts exist, please read the manual of this tool in order to configure it and allow the software upgrade application to access Internet.

Step 3. Check your WIFI or home Router

If you are using WIFI at home then it is likely that you have a router. Normally, your router can be the box (or modem) provided by your Internet Service Provider. Or you may have also bought your own router and installed it in your home.

Whatever the case, you need to check that the router doesn’t contain a firewall or proxy that prevents your computer accessing the One Touch Upgrade service.

Please carefully read the user guide of your router to check the current firewall configuration. Some router may have a wizard to help user configure the basic settings. Firewall settings are usually found in advanced settings that may not be managed by the wizard. So you may have to disable the wizard and/or force the use of advanced or expert mode.

The target is to open the ports listed in the ‘Network Port’ section on your firewall.

Step 4. Check whether you are using the latest version of One Touch Upgrade

We suggest you check our website for latest version of One Touch Upgrade tool periodically. Please make sure that the previous version is uninstalled completely before installing the latest version.

Please go to menu -> “Wap” -> “Settings” -> “Preferences” -> Select Show images “Never”, then the images will not display when you browse internet. You can also go to menu -> “Settings” -> “Connectivity” -> “Web” -> “Preferences” -> Select Show images “Never”.

Please go to menu -> “Wap” -> “Settings” -> “Preferences” -> Select Show images “Never”, then the images will not display when you browse internet. You can also go to menu -> “Settings” -> “Connectivity” -> “Web” -> “Preferences” -> Select Show images “Never”.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

Please go to main menu -> “Browser” -> Press “menu” key -> “More” -> “Settings” -> Cancel “Load images”, then the images will not display when you browse internet.

Please go to main menu -> “Browser” -> Press “menu” key -> “More” -> “Settings” -> Cancel “Load images”, then the images will not display when you browse internet.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Wi-Fi” -> Press “Wi-Fi settings” -> Select “Network notification” -> press “menu” key -> “Scan” -> The available Wi-Fi networks will be listed. Press the network which you want to connect, If the connection is successful, the Wi-Fi icon will be shown on the top of the status bar, near the antenna signal icon.

PUK2 code is provided by service provider, and cannot be changed.

PUK2 code is requested when you enter the PIN2 code incorrectly several times. If it is entered incorrectly over certain times, you need contact with your service provider to change your SIM card.

1. Please go to menu -> “Wap” -> “Settings” -> “Select profile” -> “Wi-Fi preferred” or “Wi-Fi” -> “OK”. 2. Go to Menu, then click “Wi-Fi” -> “Options” -> “Refresh” -> Select the network that you want to connect in the list -> “Options” -> “Connect”. Please enter the password if the chosen Wi-Fi is not free. 3. You can see the Wi-Fi icon shown on the top of the status bar when you browse web.

1. Please go to Menu -> “Wap” -> “Settings” -> “Select profile” -> Select and activate SIM1 or SIM2
2. After the activation of chosen SIM, return to Settings -> Edit profile -> choose the same SIM that was activated in last step -> select the profile of the activated SIM -> Activate.
For prepaid SIM, please make sure that you have enough load for the browsing.
If the problem persists, please contact Alcatel repair center for help.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and then press the alarm icon. If you activate it, the alarm icon will appear on the top of status bar.

Following are the steps to configure email service on you mobile. We take Google Mail for example. 1. Please go to menu, press “Email” -> “Create” -> Select your Email account type. 2. Please input your Email account and Password, then select your Data account. 3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement. Note: 1. Some email services can not be used for free, such as Yahoo! Mail. 1. Word, PPT, Excel attachments are not supported.

Please go to menu > “Wap” > “Settings” > “Preferences” > Select Show images “Never”, then the images will not display when you browse internet.

You can also go to menu > “Settings” > “Connectivity” > “Web” > “Preferences” > Select Show images “Never”.

1. Please go to Menu > “Wap” > “Settings” > “Select profile” > Select and activate SIM1 or SIM2

2. After the activation of chosen SIM, return to Settings > Edit profile > choose the same SIM that was activated in last step > select the profile of the activated SIM > Activate.

For prepaid SIM, please make sure that you have enough load for the browsing.

If the problem persists, please contact Alcatel repair center for help.

If One Touch Upgrade fails during software upgrade process, please perform the following steps:

• Make sure that your battery is fully charged. If not, please change another fully charged battery. If you do not have another fully charged battery, please go to an Alcatel Repair Center for help.
• Make sure that your internet connection is stable.
• Upgrade your mobile phone’s software again by One Touch Upgrade.

If the problem persists, please contact the Alcatel Contact Center according to the country you are located.

Please press Right softkey on home screen -> “Edit widgets” -> select the application which you want to add/delete on the home screen. Maximum widget number is 7. You could also select “Reorder widgets” to adjust the applications place.

Please press Right softkey on home screen -> “Edit widgets” -> select the application which you want to add/delete on the home screen. Maximum widget number is 7. You could also select “Reorder widgets” to adjust the applications place.

1. Please go to Menu -> “Wap” -> “Settings” -> “Select profile” -> Select and activate SIM1 or SIM2 2. After the activation of chosen SIM, return to Settings -> Edit profile -> choose the same SIM that was activated in last step -> select the profile of the activated SIM -> Activate. For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Bluetooth”. Then please go to main menu -> “File Manager” -> Long press the file which you want to send via Bluetooth  “Share”  “Bluetooth”  Select a device, then the file will be transferred.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Bluetooth”. Then please go to main menu -> “File Manager” -> Long press the file which you want to send via Bluetooth -> “Share” -> “Bluetooth” -> Select a device, then the file will be transferred.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Bluetooth”. Then please go to main menu -> “File Manager” -> Long press the file which you want to send via Bluetooth -> “Share” -> “Bluetooth” -> Select a device, then the file will be transferred.

Network Key is from your service provider. It usually appears when you want to change the service provider company. Don't try to input it if you don't know the right Network Key, please contact service provider and ask them to help you with it.

For some service provider, if you had input wrong Network Key above certain times, your phone will be SIM locked, your phone screen will show 'SIM card locked! Please contact operator! Reset key?' If you saw these words, it means even you insert available operator's SIM card, you can't use your phone normally. Please contact your phone service provider and ask them to help you with it.

Please go to menu -> “Wap” -> “Settings” -> “Preferences” -> Select Show images “Never”, then the images will not display when you browse internet. You can also go to menu -> “Settings” -> “Connectivity” -> “Web” -> “Preferences” -> Select Show images “Never”.

1. Please go to menu -> “Wap” -> “Settings” -> “Select profile” -> “Wi-Fi preferred” or “Wi-Fi” -> “OK”.
2. Go to Menu, then click “Wi-Fi” -> “Options” -> “Refresh” -> Select the network that you want to connect in the list -> “Options” -> “Connect”. Please enter the password if the chosen Wi-Fi is not free.
3. You can see the Wi-Fi icon shown on the top of the status bar when you browse web.

Please set up your phone’s Email parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Email Service. Wi-Fi Go to Menu => Email => Email account => Options => Edit account => Advanced settings => Account settings => Data account => Wi-Fi => Ok => Done SIM Go to Menu => Email => Email account => Options => Edit account => Advanced settings => Account settings => Data account => select SIM1 or SIM2 for your Email service => GPRS => select the profile of chosen SIM => Save For prepaid SIM, please make sure that you have enough load for this service application.

You can add/move the applications on home screen in the following two ways:

1. Long press home screen, choose items: Add Widgets / Shortcuts, then click the application which you want to add on the home screen.

2. Press the application icon for about 2 seconds, then the icon will be moved on home screen.

If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, then you will see a red square with an “X” ，press the red “X” and done，the application icon will be deleted from the home screen.

Please go to menu > “Wap” > “Settings” > “Preferences” > Select Show images “Never”, then the images will not display when you browse internet.

You can also go to menu > “Settings” > “Connectivity” > “Web” > “Preferences” > Select Show images “Never”.

It might take longer time than normal to switch on the phone after using One Touch Upgrade. Please long press the switch on key to check again.

If it still doesn’t work, please take off the battery, then insert it to check again.

If the problem persists, please try to upgrade your mobile phone’s software by One Touch Upgrade again.

If you still can not switch on the phone, please contact the Alcatel Contact Center according to the country you are located.

Following are the steps to configure email service on you mobile. We take Google Mail for example.
1. Please go to menu, press “Email” -> “Create”.
2. Please input your Email account and Password, then select your Data account.
3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.


Note:
1．Some email services can not be used for free, such as Yahoo! Mail.
2．Word, PPT, Excel attachments are not supported.

Please set up your phone’s WAP parameter by selecting profile between Wi-Fi and SIM for your Internet Service.

Wi-Fi

Go to Menu -> “Wi-Fi” -> “Turn on Wi-Fi” -> “choose the available Wi-Fi” -> “Options” -> Connect

After you have connected to the chosen available Wi-Fi, return to Menu -> “Wap” -> “Setting” -> “Select profile” -> “select and activate Wi-Fi’.

SIM

Go to Menu -> “Wap” -> “Settings” -> “Select profile” -> “Select and activate SIM”

After the activation of chosen SIM, return to Settings -> “Edit profile” -> choose the same SIM that was activated in last step -> select the profile of the activated SIM -> Activate



For prepaid SIM, please make sure that you have enough load for the browsing.

If the problem persists, please contact Alcatel repair center for help.

Please go to menu -> “Wap” -> “Settings” -> “Preferences” -> Select Show images “Never”, then the images will not display when you browse internet. You can also go to menu -> “Settings” -> “Connectivity” -> “Web” -> “Preferences” -> Select Show images “Never”.

Please set up your phone’s WAP parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Internet Service.

Wi-Fi

Go to Menu -> “Wi-Fi” -> “Turn on Wi-Fi” -> “choose the available Wi-Fi” -> “Options” -> Connect

After you have connected to the chosen available Wi-Fi, return to Menu -> “Wap” -> “Setting” -> “Select profile” -> “select and activate Wi-Fi’.

SIM

Go to Menu -> “Wap” -> “Settings” -> “Select profile” -> “Select and activate SIM1 or SIM2”

After the activation of chosen SIM, return to Settings -> “Edit profile” -> choose the same SIM that was activated in last step -> select the profile of the activated SIM  Activate

For prepaid SIM, please make sure that you have enough load for the browsing.

If the problem persists, please contact Alcatel repair center for help.

1. Please make sure your SD card is undamaged and can be recognized by your handset.
2. Please make sure the right USB cable for One Touch 908 is used.
3. When you connect the handset to PC, you’ll get the notification of “USB connected”. Please choose “Mount”, then you can access your SD card on PC.

1. Please make sure your SD card is undamaged and can be recognized by your handset.
2. Please make sure the right USB cable for One Touch 908 is used.
3. When you connect the handset to PC, you’ll get the notification of “USB connected”. Please choose “Mount”, then you can access your SD card on PC.

1. Please make sure your SD card is undamaged and can be recognized by your handset.
2. Please make sure the right USB cable for OT-890 is used.
3. When you connect the handset to PC, you’ll get the notification of “USB connected”. choose “Mount”, then you can access your SD card on PC.

It maybe problem of the phone, network, or your settings, Please perform the following checks:

1. Make sure you have dialed a valid number and press the pick up call key.

2. Make sure your mobile phone is connected to a network, and that the network is not overloaded or unavailable.

3. Check your subscription's status with your service provider.

If the problem persists, please try the following steps:

1. Check if you had activated call barring. 'Call barring' means you had barred some out-going call (All calls, All calls except those in SIM contacts, International calls, International except home) or incoming call (All calls, All calls except those in SIM contacts, Roaming). If you had activated, please cancel it.

2. Check if you had activated flight mode. 'Flight mode' means you had disconnected with service provider, and you will not be able to make out-going call and can't receive call. If you had activated, please cancel it.

3. Check if you had activated 'call forwarding'. It is possible that your incoming calls will be forwarded directly to your voicemail or other phone. If you had activated, please cancel it.

If the problem still can't be solved, please bring your phone to an Alcatel Care point for inspection, or call the Alcatel Contact Center correspondingly in the country you are located.

Please set up your phone’s WAP parameter by selecting profile between Wi-Fi and SIM for your Internet Service. Wi-Fi Go to Menu -> Wi-Fi -> Turn on Wi-Fi -> choose the available Wi-Fi -> Options -> Connect After you have connected to the chosen available Wi-Fi, return to Menu -> Wap -> Setting -> Select profile -> select and activate Wi-Fi SIM Go to Menu -> Wap -> Settings -> Select profile -> Select and activate SIM After the activation of chosen SIM, return to Settings -> Edit profile -> choose the same SIM that was activated in last step -> select the profile of the activated SIM -> Activate For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

Please go to menu -> “Wap” -> “Settings” -> “Preferences” -> Select Show images “Never”, then the images will not display when you browse internet.
You can also go to menu -> “Settings” -> “Connectivity” -> “Web” -> “Preferences” -> Select Show images “Never”.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.

Following are the steps to configure email service on you mobile. We take Google Mail for example.

1. Please go to menu, press “Email” -> “Create” -> Select your Email account type.

2. Please input your Email account and Password, then select your Data account.

3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.

Note:

1．Some email services can not be used for free, such as Yahoo! Mail. 2．Word, PPT, Excel attachments are not supported.

You can add/move the applications on home screen in the following two ways:

1. Long press home screen, choose items: Add Widgets / Shortcuts, then click the application which you want to add on the home screen.

2. Press the application icon for about 2 seconds, then the icon will be moved on home screen.

If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, then you will see a red square with an “X” ，press the red “X” and done，the application icon will be deleted from the home screen.

Please set up your phone’s Email parameter by selecting profile for your Email Service.

Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> GPRS -> select the profile of chosen SIM -> Save

For prepaid SIM, please make sure that you have enough load for this service application.

Following are the steps to configure email service on you mobile. We take Google Mail for example.

1. Please go to menu, press “Email” -> “Create”.

2. Please input your Email account and Password, then select your Data account.

3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.

Note:

1．Some email services can not be used for free, such as Yahoo! Mail.

2．Word, PPT, Excel attachments are not supported.

Please press Right softkey on home screen -> “Edit widgets” -> select the application which you want to add/delete on the home screen. Maximum widget number is 7. You could also select “Reorder widgets” to adjust the applications place.

If you want to stop the connection between SD card and PC, please click the status bar on home screen and drag it down, then click “Turn off USB storage” -> “Turn off”.

If you want to stop the connection between SD card and PC, please click the status bar on home screen and drag it down, then click “Turn off USB storage” -> “Turn off”.

If you want to stop the connection between SD card and PC, please click the status bar on home screen and drag it down, then click “Turn off USB storage” before you extract the USB cable from your handset or PC.

You can add/move the applications on home screen in the following two ways: 1. Long press home screen or press , choose items: Widgets / Shortcuts / Wallpaper, then click the application which you want to add on the home screen. 2. Press the application icon for about 2 seconds, then the icon will be moved on home screen. If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, then you will see a red square with an “X” ，press the red “X” and done，the application icon will be deleted from the home screen.

Please set up your phone’s WAP parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Internet Service.

Wi-Fi
Go to Menu -> Wi-Fi -> Turn on Wi-Fi -> choose the available Wi-Fi -> Options -> Connect
After you have connected to the chosen available Wi-Fi, return to Menu -> Wap -> Setting -> Select profile -> select and activate Wi-Fi

SIM
Go to Menu -> Wap -> Settings -> Select profile -> Select and activate SIM1 or SIM2
After the activation of chosen SIM, return to Settings -> Edit profile -> choose the same SIM that was activated in last step -> select the profile of the activated SIM -> Activate

For prepaid SIM, please make sure that you have enough load for the browsing.
If the problem persists, please contact Alcatel repair center for help.

The difference between E-mail and One Touch Mail is the PUSH function. One Touch Mail provides the function that if one mail arrives in the server, it can push the mail to your phone even if your One Touch Mail is inactive. With Email the mail will be pushed from server to your phone only if your Email account is activated.

Please set up your phone’s Email parameter by selecting profile for your Email Service.

Go to Menu > Email > Email account > Options > Edit account > Advanced settings > Account settings > Data account > GPRS > select the profile of your service provider > Save.

For prepaid SIM, please make sure that you have enough load for this service application.

Following are the steps to configure email service on you mobile. We take Google Mail for example.

1. Please go to menu, press “Email” -> “Create” -> Select your Email account type.

2. Please input your Email account and Password, then select your Data account.

3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.

Note:

1．Some email services can not be used for free, such as Yahoo! Mail. 2．Word, PPT, Excel attachments are not supported.

Firstly please go to the Menu and activate the Bluetooth, Secondly please go to the Menu -> “File Manager” -> Select the folder -> “Options” -> “Mark” -> Select the file which you want to send via Bluetooth -> “Options” -> “By Bluetooth” -> “Search” -> Select a device -> “Pair”.

Please set up your phone’s Email parameter by selecting profile between Wi-Fi and SIM for your Email Service.

<
Wi-Fi
Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> Wi-Fi -> Ok -> Done
<
SIM
Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> select SIM for your Email service -> GPRS -> select the profile of chosen SIM -> Save
<
For prepaid SIM, please make sure that you have enough load for this service application.

Following are the steps to configure email service on you mobile. We take Google Mail for example.

1. Please go to menu, press “Email” -> “Create”.
2. Please input your Email account and Password, then select your Data account.
3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.


Note:
1．Some email services can not be used for free, such as Yahoo! Mail.
2．Word, PPT, Excel attachments are not supported.

Please make sure that you have those input methods installed in your phone and they were chosen by “Settings” -> “Language & keyboard”. Long press the blank area where you want to type in, click Input method on the popup window, then you can select the input method that you want.

Please make sure that you have those input methods installed in your phone and they were chosen by “Settings” -> “Language & keyboard”.
Long press the blank area where you want to type in, click Input method on the popup window, then you can select the input method that you want.

Please make sure that you have those input methods installed in your phone and they were chosen by “Settings”  “Language & keyboard”, then long press the blank area where you want to type in, click Input method on the popup window, and then you can select the input method that you want.

Following are the steps to configure email service on you mobile. We take Google Mail for example. 1. Please go to menu, press “Email” -> “Create” -> Select your Email account type. 2. Please input your Email account and Password, then select your Data account. 3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement. Note: 1．Some email services can not be used for free, such as Yahoo! Mail. 2．Word, PPT, Excel attachments are not supported.

You can add/move the applications on home screen in the following two ways:
1. Long press home screen or press , choose items: Widgets / Shortcuts / Wallpaper, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, then the icon will be moved on home screen.

If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, then you will see a red square with an “X” ，press the red “X” and done，the application icon will be deleted from the home screen.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and then press the alarm icon. If you activate it, the alarm icon will appear on the top of status bar.

Firstly please go to the Menu and activate the Bluetooth,

Secondly please go to the Menu > “File Manager” > Select the folder > “Options” > “Mark” > Select the file which you want to send via Bluetooth > “Options” > “By Bluetooth” > “Search” > Select a device > “Pair”.

Please set up your phone’s Email parameter by selecting profile for your Email Service.

Go to Menu > Email > Email account > Options > Edit account > Advanced settings > Account settings > Data account > select SIM1 or SIM2 for your Email service > GPRS >select the profile of chosen SIM > Save.

For prepaid SIM, please make sure that you have enough load for this service application.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.

You have two ways to watch streaming video.

1. Go to “Menu” -> “Video” -> “Options” -> “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” -> “Go to URL”.
2. Go to “Menu” -> “Video” -> “Options” -> “Streaming URL” -> “Streaming settings” -> “Options” -> “Edit profiles” and save the setting (Profile setting can be got from your service provider) -> go back to “Streaming URL” -> “Input URL”.

Please turn on Wi-Fi and press “Options” in the interface of “Available networks”, then choose “Refresh”. The available Wi-Fi networks will be listed. If there is a lock on the Wi-Fi icon, a user name and password are required for connection. If no, this Wi-Fi network is for free. Please click the network which you want to connect, press “Options” then choose “Connect”. If the connection is successful, a green tag will appear on both Wi-Fi icon and signal icon. The Wi-Fi icon will also be shown on the top of the idle interface, near the antenna signal icon.

Please set up your phone’s Email parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Email Service.

Wi-Fi
Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> Wi-Fi -> Ok -> Done

SIM
Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> select SIM1 or SIM2 for your Email service -> GPRS -> select the profile of chosen SIM -> Save

For prepaid SIM, please make sure that you have enough load for this service application.

You can add/move the applications on home screen in the following two ways:
1. Press menu key at home screen, click “Add”, choose an item: Shortcuts / Widgets/ Folders/ Wallpapers, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, the icon will be displayed and moved on home screen as your finger moves.
If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds the icon will then become bigger and a trash can icon will appear in the bottom of home screen. The application will be deleted from the home screen if you drag the application icon to the trash can.

You can add/move the applications on home screen in the following two ways:
1. Press menu key at home screen, click “Add”, choose an item: Shortcuts / Widgets/ Folders/ Wallpapers, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, the icon will be displayed and moved on home screen as your finger moves.
If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds the icon will then become bigger and a trash can icon will appear in the bottom of home screen.
The application will be deleted from the home screen if you drag the application icon to the trash can.

You can add/move the applications on home screen in the following two ways: 1. Press menu key at home screen, click “Add”, then choose items: Shortcuts / Widgets/ Folders/ Wallpapers, then click the application which you want to add on the home screen. 2. Press the application icon for about 2 seconds, the icon will then be displayed and moved on home screen as your finger moves. If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, the icon will then become bigger and a trash can icon will appear in the bottom of home screen. The application will be deleted from the home screen if you drag the application icon to the trash can.

Please set up your phone’s Email parameter by selecting profile between Wi-Fi and SIM for your Email Service.

Wi-Fi Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> Wi-Fi -> Ok -> Done

SIM Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> select SIM for your Email service -> GPRS -> select the profile of chosen SIM -> Save

For prepaid SIM, please make sure that you have enough load for this service application.

Following are the steps to configure email service on you mobile. We take Google Mail for example.
1. Please go to menu, press “Email”  “Create”  Select your Email account type.
2. Please input your Email account and Password, then select your Data account.
3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.

Note:
1．Some email services can not be used for free, such as Yahoo! Mail.
2．Word, PPT, Excel attachments are not supported.

The phone supports

Video types: H.263, MPEG4 and 3GPP

Picture types: BMP, JPEG, GIF, png.

Music types: AAC, AAC+, AMR wb, MP3, Midi.

Firstly please go to the Menu and activate the Bluetooth,

Secondly please go to the Menu > “File Manager” > Select the folder > “Options” > “Mark” > Select the file which you want to send via Bluetooth > “Options” > “By Bluetooth” > “Search” > Select a device > “Pair”.

Please set up your phone’s Java parameter by selecting profile for your Java network Service.

Go to Menu -> Java -> Java network -> select and activated the profile of the activated SIM

For prepaid SIM, please make sure that you have enough load for this service application.
If the problem persists, please contact Alcatel repair center for help.

1. Please go to menu -> “Wap” -> “Settings” -> “Select profile” -> “Wi-Fi preferred” or “Wi-Fi” -> “OK”.
2. Go to Menu, then click “Wi-Fi” -> “Options” -> “Refresh” -> Select the network that you want to connect in the list -> “Options” -> “Connect”. Please enter the password if the chosen Wi-Fi is not free.
3. You can see the Wi-Fi icon shown on the top of the status bar when you browse web.

Please turn on Wi-Fi and press “Options” in the interface of “Available networks”, then choose “Refresh”. The available Wi-Fi networks will be listed. If there is a lock on the Wi-Fi icon, a user name and password are required for connection. If no, this Wi-Fi network is for free. Please click the network which you want to connect, press “Options” then choose “Connect”. If the connection is successful, a green tag will appear on both Wi-Fi icon and signal icon. The Wi-Fi icon will also be shown on the top of the idle interface, near the antenna signal icon.

The contacts in the SIM card should be imported to handset before you use them. Please press Menu key when you get in the contacts interface, then choose “Import/Export” → “Import from SIM card”. You can also choose “Import from SD card” if you have vCard saved in your SD card.

The contacts in the SIM card should be imported to handset before you use them. Please press Menu key when you get in the contacts interface, then choose “Import/Export” → “Import from SIM card”. You can also choose “Import from SD card” if you have vCard saved in your SD card.

The contacts in the SIM card should be imported to handset before you use them. Please press Menu key when you get in the contacts interface, then choose “Import/Export” → “Import from SIM card”. You can also choose “Import from SD card” if you have vCard saved in your SD card.

Please turn on Wi-Fi and press “Options” in the interface of “Available networks”, then choose “Refresh”. The available Wi-Fi networks will be listed. If there is a lock on the Wi-Fi icon, a user name and password are required for connection. If no, this Wi-Fi network is for free. Please click the network which you want to connect, press “Options” then choose “Connect”. If the connection is successful, a green tag will appear on both Wi-Fi icon and signal icon. The Wi-Fi icon will also be shown on the top of the idle interface, near the antenna signal icon.

Please set up your phone’s Email parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Email Service.


Wi-Fi
Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> Wi-Fi -> Ok -> Done

SIM
Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> select SIM1 or SIM2 for your Email service -> GPRS -> select the profile of chosen SIM -> Save

For prepaid SIM, please make sure that you have enough load for this service application.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.

You have two ways to watch streaming video.

1. Go to “Menu” > “Video player” > “Options” > “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” > “Go to URL”.

2. Go to “Menu” > “Video player” > “Options” > “Streaming URL” > “Streaming settings” > “Options” > “Edit profiles” and save the setting (Profile setting can be got from your service provider) > go back to “Streaming URL” > “Input URL”.

The phone supports

Video types: H.263, MPEG4 and 3GPP

Picture types: BMP, JPEG, GIF, png.

Music types: AAC, AAC+, AMR wb, MP3, Midi.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.


Select “Options” -> “Launch” -> “ok”, then One Touch Mail application is loading.


One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.

Firstly please go to the Menu and activate the Bluetooth,
Secondly please go to the Menu -> “File Manager” -> Select the folder -> “Options” -> “Mark” -> Select the file which you want to send via Bluetooth -> “Options” -> “By Bluetooth” -> “Search” -> Select a device -> “Pair”.

1. Please go to menu -> “Wap” -> “Settings” -> “Select profile” -> “Wi-Fi preferred” or “Wi-Fi” -> “OK”.
2. Go to Menu, then click “Wi-Fi” -> “Options” -> “Refresh” -> Select the network that you want to connect in the list -> “Options” -> “Connect”. Please enter the password if the chosen Wi-Fi is not free.
3. You can see the Wi-Fi icon shown on the top of the status bar when you browse web.

Yes, the phone can be used without SD card. But the SD card is mandatory for some applications, such as camera, camcorder and downloading files from internet. We suggest you have an SD card, so that you can fully use all the functions.

Yes, the phone can be used without SD card. But the SD card is mandatory for some applications, such as camera, camcorder and downloading files from internet. We suggest you have an SD card, so that you can fully use all the functions.

Yes, the phone can be used without inserting an SD card. But the SD card is mandatory for some applications, such as camera, camcorder and downloading files from internet. We suggest you have an SD card, so that you can fully use all the functions.

Firstly please go to the Menu and activate the Bluetooth, Secondly please go to the Menu -> “File Manager” -> Select the folder -> “Options” -> “Mark” -> Select the file which you want to send via Bluetooth -> “Options” -> “By Bluetooth” -> “Search” -> Select a device -> “Pair”.

Please turn on Wi-Fi and press “Options” in the interface of “Available networks”, then choose “Refresh”. The available Wi-Fi networks will be listed. If there is a lock on the Wi-Fi icon, a user name and password are required for connection. If no, this Wi-Fi network is for free. Please click the network which you want to connect, press “Options” then choose “Connect”. If the connection is successful, a green tag will appear on both Wi-Fi icon and signal icon. The Wi-Fi icon will also be shown on the top of the idle interface, near the antenna signal icon.

Please set up your phone’s Java parameter by selecting profile for your Java network Service.

Go to Menu > Java > Java network > SIM only > select and activated the profile of your service provider.

For prepaid SIM, please make sure that you have enough load for this service application.

If the problem persists, please contact Alcatel repair center for help.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.

You have two ways to watch streaming video.

1. Go to “Menu” > “Video player” > “Options” > “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” > “Go to URL”.

2. Go to “Menu” > “Video player” > “Options” > “Streaming URL” > “Streaming settings” > “Options” > “Edit profiles” and save the setting (Profile setting can be got from your service provider) > go back to “Streaming URL” > “Input URL”.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.
You have two ways to watch streaming video.
1. Go to “Menu” -> “Video” -> “Options” -> “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” -> “Go to URL”.
2. Go to “Menu” -> “Video” -> “Options” -> “Streaming URL” -> “Streaming settings” -> “Options” -> “Edit profiles” and save the setting (Profile setting can be got from your service provider) -> go back to “Streaming URL” -> “Input URL”.

Firstly please go to the Menu and activate the Bluetooth, Secondly please go to the Menu -> “File Manager” -> Select the folder -> “Options” -> “Mark” -> Select the file which you want to send via Bluetooth -> “Options” -> “By Bluetooth” -> “Search” -> Select a device -> “Pair”.

APK (Android Package) file is the installation file for Android phone, which can be downloaded from Google Market or other websites. Please copy APK files to the SD card and use the built-in File Manager program to open it, then follow the setup wizard to finish the installation. Please be noted that the third-party APK files downloaded from other websites except Google Market are not allowed to be installed by default due to security reason. You can change the setting by the following method: “Setting” → “Applications”, then choose “Unknown sources” option.

APK (Android Package) file is the installation file for Android phone, which can be downloaded from Google Market or other websites. Please copy APK files to the SD card and use the built-in File Manager program to open it, then follow the setup wizard to finish the installation. Please be noted that the third-party APK files downloaded from other websites except Google Market are not allowed to be installed by default due to security reason. You can change the setting by the following method: “Setting” → “Applications”, then choose “Unknown sources” option.

APK (Android Package) file is the installation file for Android phone, which can be downloaded from Google Market or other websites. Please copy APK files to the SD card and use the built-in Filemanager program to open them, then follow the setup wizard to finish the installation. Please be noted that the third-party APK files downloaded from other websites except Google Market are not allowed to be installed by default due to security reason. You can change the setting by the following method: “Setting” → “Applications”, then choose “Unknown sources” option.

The phone supports video types: H.263, MPEG4 and 3GPP Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, AMR wb, MP3, Midi.

Firstly please go to the Menu and activate the Bluetooth, Secondly please go to the Menu -> “File Manager” -> Select the folder -> “Options” -> “Mark” -> Select the file which you want to send via Bluetooth -> “Options” -> “By Bluetooth” -> “Search” -> Select a device -> “Pair”.

Please go to menu > “Java” > “Java applications” > “One Touch Mail” > “Launch” > “OK”.

Select “Options” > “Launch” > “ok”, then One Touch Mail application is loading.

One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.

Please set up your phone’s Java parameter by selecting profile for your Java network Service.

Go to Menu > Java > Java network > SIM only > select and activated the profile of your service provider.

For prepaid SIM, please make sure that you have enough load for this service application.

If the problem persists, please contact Alcatel repair center for help.

The phone supports video types: H.263, MPEG4 and 3GPP. Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, WB AMR, MP3, Midi, WMA.

Please set up your phone’s Java parameter by selecting profile between Wi-Fi and SIM for your Java network Service.

Wi-Fi

Go to Menu -> Wi-Fi -> Turn on Wi-Fi -> choose the available Wi-Fi -> Options -> Connect

After you have connected to the chosen available Wi-Fi, return to Menu -> Java -> Java network -> Wi-Fi -> Activate Wi-Fi

SIM

Go to Menu -> Java -> Java network -> Select SIM -> Activate SIM

After the activation of the chosen SIM, return to Java network -> choose the same SIM that was activated in last step -> View Profile -> select and activated the profile of the activated SIM



For prepaid SIM, please make sure that you have enough load for this service application.

If the problem persists, please contact Alcatel repair center for help.

The phone supports video types: H.263, MPEG4 and 3GPP. Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, WB AMR, MP3, Midi, WMA.

The built-in programs in the handset are not allowed to be uninstalled. You can only uninstall the applications installed by yourself. Please press “menu” key at home screen → “Settings” → “Applications” → “Manage applications”, then you can see the applications installed by yourself. Please click the one that you want to uninstall and follow the uninstall process.

The built-in programs in the handset are not allowed to be uninstalled. You can only uninstall the applications installed by yourself. Please press “menu” key at home screen → “Settings” → “Applications” → “Manage applications”, then you can see the applications installed by yourself. Please click the one that you want to uninstall and follow the uninstall process.

The built-in programs in the handset are not allowed to be uninstalled. You can only uninstall the applications installed by yourself. Please press “menu” key at home screen  “Settings” → “Applications” → “Manage applications”, then you can see the applications installed by yourself. Please click the one that you want to uninstall and then follow the uninstall process.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable. You have two ways to watch streaming video. 1. Go to “Menu” -> “Video player” -> “Options” -> “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” -> “Go to URL”. 2. Go to “Menu” -> “Video player” -> “Options” -> “Streaming URL” -> “Streaming settings” -> “Options” -> “Edit profiles” and save the setting (Profile setting can be got from your service provider) -> go back to “Streaming URL” -> “Input URL”.

The phone supports video types: H.263, MPEG4 and 3GPP Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, AMR wb, MP3, Midi.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Please go to menu > “Java” > “Java applications” > “One Touch Mail” > “Launch” > “OK”.

Select “Options” > “Launch” > “ok”, then One Touch Mail application is loading.

One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.


Select “Options” -> “Launch” -> “ok”, then One Touch Mail application is loading.


One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.
You have two ways to watch streaming video.
1. Go to “Menu” -> “Video” -> “Options” -> “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” -> “Go to URL”.
2. Go to “Menu” -> “Video” -> “Options” -> “Streaming URL” -> “Streaming settings” -> “Options” -> “Edit profiles” and save the setting (Profile setting can be got from your service provider) -> go back to “Streaming URL” -> “Input URL”.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Wi-Fi” -> Press “Wi-Fi settings” -> Select “Network notification” -> press “menu” key -> “Scan” -> The available Wi-Fi networks will be listed. Press the network which you want to connect. If the connection is successful, the Wi-Fi icon will be shown on the top of the status bar, near the antenna signal icon.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Wi-Fi” -> Press “Wi-Fi settings” -> Select “Network notification” -> press “menu” key -> “Scan” -> The available Wi-Fi networks will be listed. Press the network which you want to connect. If the connection is successful, the Wi-Fi icon will be shown on the top of the status bar, near the antenna signal icon.

The phone requires around 5 minutes to access the GPS satellite and get the best positioning when you use the GPS for the first time. A better and quicker positioning requires to be stable in a place with clear view of the sky. The GPS will need around 20-40s to get the best positioning after the first time.

Please set up your phone’s Java parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Java network Service.

Wi-Fi
Go to Menu -> Wi-Fi -> Turn on Wi-Fi -> choose the available Wi-Fi -> Options -> Connect
After you have connected to the chosen available Wi-Fi, return to Menu -> Java -> Java network -> Wi-Fi -> Activate Wi-Fi

SIM
Go to Menu -> Java -> Java network -> Activate SIM
After the activation of the chosen SIM, return to Java network -> choose the SIM that was activated in last step -> View Profile -> select and activated the profile of the activated SIM

For prepaid SIM, please make sure that you have enough load for this service application.
If the problem persists, please contact Alcatel repair center for help.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable. You have two ways to watch streaming video. 1. Go to “Menu” à “Video player” à “Options” à “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” à “Go to URL”. 2. Go to “Menu” à “Video player” à “Options” à “Streaming URL” à “Streaming settings” à “Options” à “Edit profiles” and save the setting (Profile setting can be got from your service provider) à go back to “Streaming URL” à “Input URL”.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Please set up your phone’s Java parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Java network Service.

Wi-Fi

Go to Menu -> Wi-Fi -> Turn on Wi-Fi -> choose the available Wi-Fi -> Options -> Connect

After you have connected to the chosen available Wi-Fi, return to Menu -> Java -> Java network -> Wi-Fi -> Activate Wi-Fi

SIM

Go to Menu -> Java -> Java network -> Select SIM1 or SIM2 -> Activate SIM

After the activation of the chosen SIM, return to Java network -> choose the same SIM that was activated in last step -> View Profile -> select and activated the profile of the activated SIM



For prepaid SIM, please make sure that you have enough load for this service application.

If the problem persists, please contact Alcatel repair center for help.

The phone requires around 5 minutes to access the GPS satellite and to get the best positioning when you use the GPS for the first time. A better and quicker positioning requires to be stable in a place with clear view of the sky. The GPS need around 20-40s to get the best positioning after the first time.

The phone requires around 5 minutes to access the GPS satellite and to get the best positioning when you use the GPS for the first time. A better and quicker positioning requires to be stable in a place with clear view of the sky. The GPS need around 20-40s to get the best positioning after the first time.

Please press “menu” key at home screen  “Settings”  “Wireless & networks”  “Wi-Fi settings”  Press “menu” key  “Advanced”. Press “Wi-Fi sleep policy”  Select “When screen turns off” the the Wi-Fi function will be sleep when the screen turns off. Please do not choose “Never” because the battery will be used up very soon.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.

Please set up your phone’s Java parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Java network Service.

Wi-Fi
Go to Menu -> Wi-Fi -> Turn on Wi-Fi -> choose the available Wi-Fi -> Options -> Connect
After you have connected to the chosen available Wi-Fi, return to Menu -> Java -> Java network -> Wi-Fi -> Activate Wi-Fi

SIM
Go to Menu -> Java -> Java network -> Select SIM1 or SIM2 -> Activate SIM
After the activation of the chosen SIM, return to Java network -> choose the same SIM that was activated in last step -> View Profile -> select and activated the profile of the activated SIM

For prepaid SIM, please make sure that you have enough load for this service application.
If the problem persists, please contact Alcatel repair center for help.

Dynamic mode: Select to activate always query screen of the SIM card usage when the phone is powered on. From the display, you can select Dual SIM/ SIM1/ SIM2 activated as your preference.

Static mode: Select to deactivate always query option of the SIM card usage when the phone is powered on.

The phone supports video types: H.263, MPEG4 and 3GPP. Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, WB AMR, MP3, Midi, WMA.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.


Select “Options” -> “Launch” -> “ok”, then One Touch Mail application is loading.


One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> “Wi-Fi settings” -> “menu” key -> “Advanced”.



Press “Wi-Fi sleep policy” -> Select “When screen turns off”. Then the Wi-Fi function will be sleep when the screen turns off. Please do not choose “Never” because the battery will be used up very soon.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> “Wi-Fi settings” -> “menu” key -> “Advanced”.



Press “Wi-Fi sleep policy” -> Select “When screen turns off”. Then the Wi-Fi function will be sleep when the screen turns off. Please do not choose “Never” because the battery will be used up very soon.

Please press “menu” key at home screen  “Settings” → “Location & security” → “Set unlock pattern” → “Next”. An example of unlock pattern will appear on the screen show you how to do. Click “Next” to continue. Then draw an unlock pattern as you want and memorize it. Click “continue”. Draw the pattern again to confirm. Click “confirm”. And the pattern has become the unlock pattern for your phone.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Please press “menu” key at home screen → “Settings” → “Location & security” → “Set up screen lock” → “Pattern”. An example of unlock pattern will appear on the screen show you how to do. Click “Next” to continue.



Draw an unlock pattern as you want and memorize it. Click “continue”.



Draw the pattern again and click “confirm”. Now the pattern has become the unlock pattern for your phone.

Please press “menu” key at home screen → “Settings” → “Location & security” → “Set up screen lock” → “Pattern”. An example of unlock pattern will appear on the screen show you how to do. Click “Next” to continue.



Draw an unlock pattern as you want and memorize it. Click “continue”.



Draw the pattern again and click “confirm”. Now the pattern has become the unlock pattern for your phone.

If you forget the screen unlock pattern, please make user data reset in the following way: Turn off the handset, then press the volume up key and the End key at the same time for a few seconds until you see the reset interface. The handset can be used without screen unlock pattern after it’s rebooted. Please be noted that factory reset will erase all data from your phone (not include SD card files and current system software). Please back up all useful information before reset.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Dynamic mode: Select to activate always query screen of the SIM card usage when the phone is powered on. From the display, you can select Dual SIM/ SIM1/ SIM2 activated as your preference. Static mode: Select to deactivate always query option of the SIM card usage when the phone is powered on.

If you forget the screen unlock pattern, please make user data reset in the following way: Turn off the handset, press the volume up key and the Power key at the same time for a few seconds until you see the reset interface. The handset can be used without screen unlock pattern after its reboot. Please be noted that factory reset will erase all data from your phone (not include SD card files and current system software). Please backup all useful information before reset.

If you forget the screen unlock pattern, please make user data reset in the following way: Turn off the handset, press the volume up key and the Power key at the same time for a few seconds until you see the reset interface. The handset can be used without screen unlock pattern after its reboot. Please be noted that factory reset will erase all data from your phone (not include SD card files and current system software). Please backup all useful information before reset.

If your moving speed is around 8-10km/h, you will not get a location fixed by GPS. Please reduce the speed or have a stop for 20-30 seconds, then you can get the location fixed.

Dynamic mode: Select to activate always query screen of the SIM card usage when the phone is powered on. From the display, you can select Dual SIM/ SIM1/ SIM2 activated as your preference. Static mode: Select to deactivate always query option of the SIM card usage when the phone is powered on.

If your moving speed is around 8-10km/h, you will not get a location fixed by GPS. Please reduce the speed or have a stop for 20-30 seconds, then you can get the location fixed.

If your moving speed is around 8-10km/h, you will not get a location fixed by GPS. Please reduce the speed or have a stop for 20-30 seconds, then you can get the location fixed.

Please check that your Wi-Fi router or firewall is not blocking pot 5228(TCP and UDP). You can read the user guide of your Wi-Fi equipment or contact your IT for more details.

Please confirm that your Wi-Fi router or firewall is not blocking pot 5228(TCP and UDP). You can read the user guide of your Wi-Fi equipment or contact your IT for more details.

Please confirm that your Wi-Fi router or firewall is not blocking pot 5228(TCP and UDP). You can read the user guide of your Wi-Fi equipment or contact your IT for more details.

If the time or time zone is not correctly set, the phone might have connection error or certificates error during the above applications. Please set your handset’s time to the right local time including time zone, date and time.

If the time or time zone is not correctly set, the phone might have connection error or certificates error during the above applications. Please set your handset’s time to the right local time including time zone, date and time.

If the time or time zone is not correctly set, the phone might have connection error or certificates error during the above applications. Please set your handset’s time to the right local time including time zone, date and time.

The phone supports video types: H.263, MPEG4 and H.264. Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, AAC Enhanced, WB AMR, MP3, Midi.

The phone supports video types: H.263, MPEG4 and H.264. Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, AAC Enhanced, WB AMR, MP3, Midi, wma.

The phone supports video types: H.263, MPEG4 and H.264. Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, AAC Enhanced, WB AMR, MP3, Midi, wma.

Here we take One Touch 990 and OT-806 for example.

Please make sure that PC suites for both One Touch 990 and OT-806 are installed in your PC successfully. You can download them from Alcatel Global Website.

One Touch 990 PC Suite:
http://www.alcatelonetouch.com/products/smartphones/ot-990.html

OT-806 PC Suite :
http://www.alcatel-mobilephones.com/global/content/view/full/24259

Firstly, please connect OT-806 to PC by data cable and select "Com port" on phone screen. Open OT-806 PC Suite, then you will see the status "Connected". Then click "Sync".

Secondly, select PIM software (Microsoft Outlook Express or Microsoft Outlook), we take Microsoft Outlook Express for example, then click "Sync".

When the contacts synced to Outlook, it will display "synchronization completed".

Thirdly, you can find them in Outlook ? Contacts.

Fourthly, please connect One Touch 990 to PC by data cable. Open ALCATEL PC Suite for One Touch 990.

Set One Touch 990 according to PC suite Notification.
Step 1: lanch Android manager agent;

Step 2: Press menu? wireless & networks ?Tethering & portable hotspot?select "USB tethering"

When Android phone connects to PC suite successfully, PC suite will show , then click "Sync" and select "Contacts".

Click "Advanced".

Select sync object

Click "Sync"

Select the contacts you want to import, click "next".

Click"OK"

After the above steps finish, new contacts are added to your One Touch 990.

If you have any question, please contact us

Please press “menu” key at home screen ->   “Settings”   -> "Wireless & networks”  -> "Wi-Fi settings”   -> "menu” key ->   “Advanced”.

 

Press “Wi-Fi sleep policy”    Select “When screen turns off”. Then the Wi-Fi function will sleep when the screen turns off. Please remember not to choose “Never” because the battery will use up very soon.

Please press “menu” key at home screen ->  “Settings” -> "Location & security”  -> "Set up screen lock”  -> "Pattern”. An example of unlock pattern will appear on the screen to show you how to do. Click “Next” to continue.

 

Draw an unlock pattern as you want and memorize it. Click “continue”.

 

Draw the pattern again and click “confirm”. Now the pattern is the unlock pattern for your phone.

If you forget the screen unlock pattern, please make user data reset in the following way: Turn off the handset, press the volume up key, call key and the Power key at the same time for a few seconds until you see the reset interface. The handset can be used without screen unlock pattern after it reboots. Please be noted that factory reset will erase all data from your phone (not include SD card files and current system software).

If your moving speed is around 8-10km/h, you will not get a location fixed by GPS. Please reduce the speed or have a stop for 20-30 seconds, then you can get the location fixed.

Please confirm that your Wi-Fi router or firewall is not blocking pot 5228(TCP and UDP). You can read the user guide of your Wi-Fi equipment or contact your IT for more details.

If the time or time zone is not correctly set, the phone might have connection error or certificates error when you use the above applications. Please set your handset’s time to the correct local time including time zone, date and time.

Firstly, if your phone is in a region with weak 3G signal, we suggest you select “Use only 2G network” to prevent your mobile always switching between 2G and 3G network. Please press menu key from home screen ->  “Settings” ->   "Wireless & networks”   -> "Mobile networks”   ->  "GSM/UMTS Options”  -> Select “Use only 2G networks”.
 
 

Secondly, please close some applications which are not used in background.
Please press menu key ->  Setting ->  “Applications” ->  "Running services”  -> select idle programs that you are not using.
 
 
Thirdly, you can adjust screen brightness.
Please press menu key from home screen ->  “Settings”  -> "Display” -> "Brightness”.

Fourthly, please deactivate Wi-Fi and Bluetooth when you are not using them.
Please press menu key from home screen ->  “Settings”   -> "Wireless & networks”  -> deactivate "Wi-Fi” and “Bluetooth”.
 

Fifthly, you can disable “Background data”.
Please press menu key from home screen ->  “Settings” ->  disable “Accounts & sync”.

1．Please go to menu  ->  “Setting” ->  "Wireless & networks”
   

2. Select “Mobile networks” ->   "GSM/UMTS Options”
   
3. Press “Access Point Names” ->  you can select a corresponding APN or press “Menu” key   -> Create a “New APN”.
   
4. Please input the data according to local network parameter.
   
 

 
After the above steps are done, you can access Internet.
If you have any question, please Contact us.

There are two methods to use the phone as modem:
Method 1: By using USB tethering
1. Please make sure USB driver has been installed in PC;
2. Please go to main menu ->  “Settings” -> "Wireless & networks”  -> "Tethering & portable hotspot” ->   activate “USB tethering”

Method 2: By using portable Wi-Fi hotspot
1. Please go to main menu ->  “Settings”  ->  "Wireless & networks” ->"Tethering & portable hotspot”  ->  activate “Portable Wi-Fi hotspot  ->   Go to “portable WI-FI hotspot settings”  ->   press "configure Wi-Fi hotspot” to change device name and set up password   ->  save.
 

2. Please activate the wireless network connection of your computer and it will auto search the wireless signal; then connect it and input the same password.

Note: 1. Please make sure bluetooth is off when you are using portable hotspots; 2. Please turn off portable Wi-Fi hotspot when you are not using it for security concern.

Once phone and PC get connected, the phone can act as a modem.

When too many APK applications have been installed in phone memory, the system might response slow or even can’t response correctly. In this case, please make user data format to fix it: long press volume up key and power on key at the same time in the power off mode. Please note that all data from internal phone storage (include the APK applications) will be erased after format.
It is suggested to install the APK applications in Micro SD card instead of phone memory to avoid the same problem.
Please press menu key from home screen->  "Settings” -> "Applications”   -> "Manage applications”  ->  Select an APK ->   Click “Move to SD card”. Then the APK will be saved in SD card.

Please note that the battery has two corners with ‘T’ shape, which can help to prevent incorrect inserting.

When you insert battery, firstly please align the ‘T’ shape side to battery slot; secondly please put down the other side, then battery can be inserted well.
 

The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperature.

The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperature.

The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperature.

The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperature.

The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperature.

The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperature.

The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperature.

The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperature.

One touch 909B is a burning machine which can be used without SIM card as the cellphone number is written into the mobile phone by operator. All contacts and messages will be stored in the mobile phone.

It is Android Gingerbread 2.3 version.

Please long press the message and then a list of options will appear on the screen. You can choose the option by touching it.
 

Yes, you can use the phone without a Google account. One Touch 909B is a smart phone with Android system which has built in programs such as Google mail and Google Market, which request a Google account for application. We suggest you have a Google account so that you can fully use all the functions of Android operating system.

You can import the contacts from SD card by pressing “Contacts” in main menu ->Press “Menu” key->”Import/Export” ->”Import from SD card”, then the contacts will be imported to mobile phone from SD card.

Please press the address bar in “Google” on home screen or press “Google Search” in menu to access Google search.
In Google search, you can start a voice search by pressing microphone icon.
  
The input method can be changed by long pressing the address bar in Google search page; Usually the default searchable items are all, but you can select the searchable items by pressing “Menu” key on keyboard-> “Search settings ” -> “Searchable items” ->select the items as you like.  
  

Please long press Home key and the recently used programs will be displayed on the screen.

Please press “menu” key at home screen -> “Settings” -> “Sound” -> “Phone ringtone” -> Select the ringtone you want to set.
You can also go to main menu -> “File Manager” -> find the mp3 file which you want to set as your incoming call ringtone -> press “menu” -> “Use as ringtone”.

Firstly, please be noted that the alarm does not work in power off mode.
Secondly, please remember to touch the icon   after you finish editing your alarm. There will be a green bar under the icon if the alarm is activated successfully.

 

Please press “menu” key at home screen -> “Settings” -> “Call settings” -> “Call forwarding” -> “Always forward” -> Input the phone number which you want to forward to and enable it.

The maximum message size of one touch 909B is 300KB. You can attach any attachment within this size by following steps:
Create a new message -> touch “Menu” key -> “Attach” -> select the file which you want to attach.
You can also attach more than one attachment by following below steps, but the total size of these attachments should be within 300KB.
Create a new message -> touch “Menu” key -> “Attach” ->“Slideshow” -> “Slide 1” -> “Add picture” -> select the file which you want to attach -> touch “Menu” key -> “Add slide” -> “Add picture” -> repeat if you need to attach more attachments.

        
         
You can also add music as attachment if you press “Add music” instead of “Add slide”.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Bluetooth”. Then go to main menu -> “File Manager” -> Long press the file which you want to send by Bluetooth -> “Share” -> “Bluetooth” -> Select a device, then pair with it, then the file will be transferred.

1. Please make sure your SD card is undamaged and can be recognized by your handset.
2. Please make sure the right USB cable for One Touch 909/910 is used.
3. When you connect the handset to PC, you’ll get the notification of “USB connected”. Please press “Turn on USB storage”, then you can access your SD card on PC.
 

If you want to stop the connection between SD card and PC, please click the status bar on home screen and drag it down, then click “Turn off USB storage” -> “Turn off”.

  

Firstly please make sure the input methods you need have been installed in your phone. Then go to “messaging” ->”New messages”-> Long press the blank area and click “Input method” on the popup window, you can select the input method that you want.

You can add/move the applications on home screen in the following two ways:
1. Press menu key at keyboard, click “Add”, and choose an item: Shortcuts / Widgets/ Folders/ Wallpapers/Themes, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, the icon will be displayed and moved on home screen.
If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds the icon will then become bigger and a trash can icon will appear at the bottom of home screen. The application will be deleted from the home screen if you drag the application icon to the trash can.

Yes, the phone can be used without SD card. But the SD card is mandatory for some applications, such as camera, camcorder and downloading files from internet. We suggest you have an SD card, so that you can fully use all the functions.

APK (Android Package) file is the installation file for Android phone, which can be downloaded from Google Market or other websites. Please copy APK files to the SD card and use the built-in File Manager program to open it, then follow the setup wizard to finish the installation.
Please be noted that the third-party APK files downloaded from other websites except Google Market are not allowed to be installed by default due to security reason. You can change the setting by the following method: “Setting” -> “Applications”, then activate “Unknown sources” option.

   

The built-in programs in the handset are not allowed to be uninstalled. You can only uninstall the applications which were installed by yourself.
Please press “menu” key at home screen ->“Settings”-> “Applications” -> “Manage applications”, then you can see the applications installed by yourself. Please click the one that you want to uninstall and follow the uninstall process.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Wi-Fi” -> Press “Wi-Fi settings” -> Select “Network notification” -> press “menu” key -> “Scan”-> The available Wi-Fi networks will be listed.
Press the network which you want to connect. If the connection is successful, the Wi-Fi icon will be shown on the top of the status bar, near the antenna signal icon.

The phone requires around 5 minutes to access the GPS satellite and to get the best positioning when you use the GPS for the first time. A better and quicker positioning requires to be stable in a place with clear view of the sky. The GPS needs around 20-40s to get the best positioning after the first time.

Please press “Traffic Manager” from home screen or menu to start the application. In “General” page, you can have a clear picture of data traffic including data, call and SMS. Press “Data”, then you can enable or disable counter, set counting period, set starting time and reset counter. By activating “data limit”, you will receive a warning if limitation is reached. The default value of data limit is 100M, and you can also change it in “Limit”.
“Call” and “SMS” have the same operation with Data. 
 

You have reached the end of this page when this sign shows up. You will also find the same sign at the top of screen when you scroll screen up to the top. This is a default setting in Android2.3.

The screen can orientate automatically with the machine moving. You can go to “setting” -> “Display” -> “Auto-rotate screen” to deactivate it.
 

Please press “menu” key at home screen -> “Settings” -> “Location & security” -> “Set up screen lock” -> “Pattern”.
An example of unlock pattern will appear on the screen to show you how to do. Click “Next” to continue.

Draw an unlock pattern as you want and memorize it. Click “continue”.
    
Draw the pattern again and click “confirm”. Now the pattern is the unlock pattern for your phone.

If you forget the screen unlock pattern, please make user data format in the following way:
Turn off the handset, press the “#” key and the Power key at the same time for a few seconds until you see the reset interface. The handset can be used without screen unlock pattern after its reboot.
Please be noted that user data format will erase all data from your phone (not include SD card files and current system software).

When too many temporary files have been stored in memory, it may affect system response. We suggest you find suitable APK from Android Market to clean your database. Please do not install too many applications in system which might affect the operation performance. It is suggested to use “Task manager” to kill the unused running programs and use “File manager” to uninstall the unnecessary applications. You can also visit our website to find the latest software to update your system. 

If your moving speed is around 8-10km/h, you will not get a location fixed by GPS. Please reduce the speed or have a stop for 20-30 seconds, then you can get the location fixed.

Please confirm that your Wi-Fi router or firewall is not blocking pot 5228(TCP and UDP). You can read the user guide of your Wi-Fi equipment or contact your IT for more details.

If the time or time zone is not correctly set, the phone might have connection error or certificates error when you use the above applications. Please set your handset’s time to the correct local time including time zone, date and time.

Firstly, if your phone is in a region with weak 3G signal, we suggest you select “Use only 2G network” to prevent your mobile always switching between 2G and 3G network. Please press menu key from home screen ->“Settings”"->Wireless & networks”->“Mobile networks”->Select “Use only 2G networks”.
 

Secondly, please close some applications which are not used in background.
Please press menu key->Setting->“Applications”->“Running services”->select the idle programs that you are not using and stop the service.
 
 
Thirdly, please adjust the screen brightness.
Please press menu key from home screen->“Settings”->“Display”->“Brightness”.
 
Fourthly, please deactivate Wi-Fi and Bluetooth when you are not using them.
Please press menu key from home screen->“Settings”->deactivate “Wireless & networks”/”Bluetooth”
 

There are two methods to use the phone as modem:
Method 1: By using USB tethering
1. Please make sure USB driver has been installed in PC;
2. Please connect your phone to PC via USB cable, then go to main menu ->“Settings”"->Wireless & networks”->”Tethering & portable hotspot” -> activate “USB tethering”

Method 2: By using portable Wi-Fi hotspot
1. Please go to main menu ->“Settings”"->Wireless & networks”->”Tethering & portable hotspot” -> activate “Portable Wi-Fi hotspots -> Go to “portable WI-FI hotspot settings” ->press “configure Wi-Fi hotspot” to change device name and set up password ->save.

2. Please activate the wireless network connection of your computer and it will auto search the wireless signal; then connect it and input the same password.

Note: 1. Please make sure bluetooth is off when you are using portable hotspots; 2. Please turn off portable Wi-Fi hotspot when you are not using it for security concern.

Once phone and PC get connected, the phone can act as a modem.

Firstly, if your phone is in a region with weak 3G signal, we suggest you select “Use only 2G network” to prevent your mobile always switching between 2G and 3G network. You can press menu key from home screen -> “Settings” -> “Wireless & networks” -> “Mobile networks” -> “GSM/UMTS Options” -> Select “Use only 2G networks” to save battery.
     
    
Secondly, please close some applications which are not used in background.
You can press menu key -> Setting -> “Applications” -> “Running services” -> select idle programs that you are not using.
   

Thirdly, you can adjust screen brightness to save battery.
You can press menu key from home screen -> “Settings” -> “Display” -> “Brightness”.
    
Fourthly, please deactivate Wi-Fi and Bluetooth when you are not using them.
You can press menu key from home screen -> “Settings” ->deactivate “Wireless & networks”/”Bluetooth”
  

Fifthly, you can disable “Background data” to save battery.
You can press menu key from home screen -> “Settings” ->disable “Accounts & sync”
 

1．Please go to menu -> “Setting” -> “Wireless & networks”
  
2. Select “Mobile networks” -> “GSM/UMTS Options”
  

3. Press “Access Point Names” -> you can select a corresponding APN or press “Menu” key -> Create a “New APN”.
  
4. Please input the data according to local network parameter.
  
 
After the above steps are done, you can access Internet.
If you have any question, please contact us.

RESET is to set your mobile phone into the state as when it comes out from factory. Please be noted that after phone reset all personal data added by the user will be lost (except SIM card), which includes: pictures, audio, video, downloaded applications and games, products directory data and WAP bookmark etc.

When the mobile can not be switched on/ switched off by power key, or switch off automatically, and the failure is not related to battery, please try to reset your mobile.
Please back up all the useful information or it will be deleted after phone reset.
If the failure persists, please contact Alcatel Contact Center according to the country you are located. Please check the following link: http://www.alcatelonetouch.com/support/hotlines_repaircenters.html

Long press “# key” and “power on key” at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes,” the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process.
NOTES: For OT-Mini (OT-708) specifically, due to the touch panel design, reset can be performed only by long pressing “upper side key” and “power on key” at the same time.

You can insert your SIM cards as below steps:
1. There are some marks on the frame of your phone; per the marks you can find that the directions of SIM1 and SIM2 are different. 

•  Insert SIM2 into lower SIM connector first.

Please note that there is still a gap between the lower SIM connector and PCBA, make sure you’re inserting you SIM card into the correct position.

2. Insert SIM2 into lower SIM connector first.
Please note that there is still a gap between the lower SIM connector and PCBA, make sure you’re inserting you SIM card into the correct position.
  
 

3. Then insert SIM1 into the upper Connector.

The phone will start and keep searching network after you insert SIM card into it, which will consume battery power. This consumption will be double if your phone is using 2 SIM cards.

Please check whether your GPRS connection is working well.
Go to “Media album” -> “Memory status” to check whether your phone memory is full. If yes, please delete some files and restart your phone to check again.
 
The webpage may contain much content and the mobile phone cannot support to display too much content in one page. Please try to enter another webpage.
If the problem persist, please contact Alcatel Contact Center according to the country you are located.

When the MMS attachment is big, it will take a rather long time to send it out. During sending process, if you press any key when the backlight is off, OT-355 might display white screen. But the phone is still working. When the MMS is send out successfully, the phone display will be normal.

Below steps are required to setup the phone: 

• APN settings.

APN is short for Access Point Name, which determines what kind of access way your phone connects to internet.
You can set your APN by following steps:
1). Go to ‘Main Menu’--> ‘Settings’--> ‘Connectivity’--> ‘Data Account’--> ‘GPRS’--> confirm if the settings of your operator’s HTTP APN is correct or not (if you do not know the setting parameters or you can not find the APN of your operator in the list, please call your operator to get the you can modify/create the APN. PLEASE NOTE: ask for HTTP ANP but not WAP APN).

2). Go back to ‘Connectivity’--> ‘Web’--> ‘Edit Profile’--> select the profile of your operator, or ‘Create’ a new one --> ‘Edit Profile’--> make sure the ‘Homepage’, ‘Data Account’ is correct; for ‘IP Address’, it MUST be ‘HTTP’ --> then press ‘Back’ to upper menu, ‘Activate Profile’.

 
2. TIME and TIMEZONE
Time and Time-Zone must be correct or you can not register to Yahoo. (Note: Time is -10 minutes behind up to 1 min ahead, this is the tolerance set by Yahoo)
Setting steps are as bellow:
Go to Main Menu --> ‘Clock’--> ‘Clock’--> set correct parameters, and make sure ‘Auto-Update Date/Time’ is ‘On’.
After below steps, use your phone to access internet (the easiest way is to press the  hard-key to launch the Internet Browser), exit after the page is successfully loading, then auto-update of Date/Time will be done.

3. Single-sign-on
As part of tracing to ensure all steps of registration is complete, turn on delivery reports for SMS for final confirmation via below steps:
Go to Main Menu --> ‘Messages’--> ‘Settings’--> ‘Text Messages’--> ‘General Settings’ --> select ‘Delivery Report’--> press ‘Done’ to save the setting.

Yon can register to Yahoo! by below steps:

Go to Main Menu --> ‘Yahoo! Settings’--> ‘Yahoo! Account’

If the registration stops and does not complete, please check what the error message is and correct the incorrect settings (such like incorrect user name, password, date/time…).

If the registration still fails after your correction, please confirm below points with your operator:
• Can the SIM card do international SMS?
• Do you have enough credit on the SIM card?
• Does your operator block this? Subscribe to a plan?

For first time launch of Search, it will give you terms of service, you need to select your country.
You can change your service via below steps:
From idle screen, select ‘Search’--> ‘Options’--> ‘Settings’--> ‘Change Country/Area’.

For Voice Search, please Note that NOT al l countries support Voice Search, ONLY USA for now. This function can be used as below steps:
From Idle screen, select ‘Search’, then ‘Hold + Speak’ icon will be prompted--> press and hold the  key, speak what you want to search--> release the  key.

Social pulse needs to be launched from browser first, then select and add your SNS sites. Once these are added in, it will be updated automatically (default setting is auto-

update every 4 hours).
• Login to Yahoo! portal on the browser is required.
• You can manually update from the RSS Reader to get your SNS updates at anytime.

Synchronization will be auto-updated when there is any new entry, update or delete of existing Calendar or contacts. You can also synchronize you data by manual as follow steps:
Go to Main Menu --> ‘Synchronization’

From the camera application, take a picture, and a FLICKR icon will show up. Then select Flickr icon to upload.
For first time users of Flickr, authorization is required and will launch browser.
Login and authorize Flickr upload.
Picture will be uploaded in the background.
Upload pictures can also be done from File manager, but choosing options, and upload to flickr.
A detailed log of what has been uploaded can be viewed from choosing Y! Services settings, and Flickr Upload Log.

Yahoo! account has some distinction in different countries.
In some countries, Yahoo! providers permit their accounts to use POP3 or IMAP4 protocol. The users can use their Yahoo! accounts on mobile devices in these countries, such as

UK and France.
In some countries such as China and India, Yahoo! account can not use POP3 or IMAP4 for free. Users have to pay money to upgrade to " Yahoo! Plus", or user can download their

Yahoo! mail in an email client such as Outlook.

Please sign in you Yahoo! mail on your PC, and then put your cursor on the top-right corner of the following page and choose "Options” -> “More Options".
 
You will access the Yahoo! account settings page. Please choose "POP& Forwarding".
If you're permitted to use mobile Yahoo!, you'll see below screen.
 
If you're not permitted to use mobile Yahoo! for free, you'll see the following screen.

If your Yahoo! Mail account can be used on mobile device, the parameters can be set as following:
Incoming Server: pop.mail.yahoo.com
Outgoing Server: smtp.mail.yahoo.com
Incoming Port: 995 (requires SSL) or 110(doesn't require SSL)
Outgoing Port: 465 (requires SSL) or 25(doesn't require SSL)
Outgoing Authentication: On

You can find the Alcatel service center address and contact information from Alcatel Website as below address:
http://www.alcatelonetouch.com/support/hotlines_repaircenters

You can find customer service contact information from Alcatelonetouch Website. You can also vist below website and write to us directly:
http://www.alcatelonetouch.com/company/contactus

Alcatel offers a limited warranty in most countries covering certain types of repairs for most new products. The phone is guaranteed against any deviation from technical specifications for a period of twelve (12) months from the date specified on your proof of purchase.

The warranty terms definition also applies to the battery and accessories but for a period of six (6) months from the date of purchase shown on your proof of purchase.
For more information on countries, please visit Alcatel website or Alcatel service centers. You can find service centers addresses and contact information from Alcatel Website

as below address:
http://www.alcatelonetouch.com/support/hotlines_repaircenters

The Limited Warranty does not cover user manuals or any third party software, settings, content, data or links, whether included or downloaded in the product, whether included during installment, assembly, shipping or at any other time in the delivery chain or otherwise and in any way acquired by the end user.

In addition the Limited Warranty does not cover:
• Normal wear and tear.
• Product's serial number, the mobile accessory date code or the IMEI number has been removed, erased, defaced, altered or are illegible in any way and this shall be excluded from the warranty.
• Defects or damage caused by misuse of the product. Including not following the instructions for use or installation
• Malfunctions caused by external causes (e.g., radio interference from other equipment, power voltage fluctuations).
• Defects or alleged defects caused by the fact that the Product was used with, or connected to, any product, accessory, software and/or service not manufactured, or supplied by Alcatel or was used otherwise than for its intended use.
• Defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.
• Faulty connections resulting from unsatisfactory radio transmission or caused by the absence of radio relay coverage;
• If the Product has been opened, modified or repaired by anyone other than an authorized service center, if it is repaired using unauthorized spare parts.
• If the Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products.

In order to get the repair or service covered by the Limited Warranty, please bring the product together with the original proof of purchase to an authorized Alcatel service center within the time period stated in the warranty.
You can find service centers addresses and contact information from Alcatel Website as below address:
http://www.alcatelonetouch.com/support/hotlines_repaircenters

We provide maintenance and repair services for Alcatel products with the AlcatelCare waranty label. You can bring the product together with an authorized receipt issued by a local network service provider /Alcatel dealer to any Alcatel Service Centre to take advantage of the one-year warranty. This warranty does not cover damage caused accidentally, intentionally or by water.

The battery warranty will last for six months starting from the purchase date.

As far as the national laws permit, repairing the product does not extend or affect the warranty period. However, part(s) repaired or replacement product(s) provided during the warranty period will be warranted for the remainder of the original warranty period or for sixty (60) days from the date of repair or replacement, whichever is longer.

If you use weather function, first you will see “Terms of use”. Please select “Yes” to use this weather report function. If this is the first time for you to use this new function, please select “Options” ---> “Update” to update the weather information for present. Also you can select “My cities” to choose the city which you want. This is an example for Paris’ weather report.

There are many functions in “Options”:

“More info”: to show more information about weather;

“Forecast”: to forecast weather for three days: today, tomorrow, the day after tomorrow;
“Settings”:

Unit: Metric/ Imperial;

Update mode: to update the weather report manual/6hours/12hours/24hours/;

Network selection: the network your service provider offers;

Main screen display: On / Off

If you choose “ Main screen display On”, the weather report will be displayed in idle screen

Please “update” your weather information firstly. If the problem persists, it may be related to the Accu Weather Server. Please contact Alcatel Contact Center according to the country you are located.

Please check whether your GPRS connection is activated and make sure that the GPRS is working well.

If the problem persists, it may be related to the Accu Weather Server. Please contact Alcatel Contact Center according to the country you are located.

You can add a new city by following steps:

Go to ‘Menu’---> ‘Weather’---> ‘Options’---> ‘My cities’---> ‘Options’ ---> ‘Add new city’ ---> enter the city’s name, the press ‘OK’ to search the city ---> ‘Select’ the city.

Some cities might not exist, which means there is no weather information of these cities stored in the server. Please choose another city.

Firstly, please select 'Instant messaging' and you will see following MMI:

Select 'Menu' then you can see 'Sign in' and 'Register',

Select 'Register' to register an account on Palringo,

Make sure the email address and the password are right,

Secondly, select 'sign in' for login:

Fill in all information, then press 'sign in' :

Select 'Menu':

Select the Server which you want to login, for example: MSN

Complete the information and select 'OK' to login MSN.

Firstly please check your account with the operating agencies. The correct username and password should be used.
Secondly please check whether your GPRS connection is working well.
If the problem persists, please contact Alcatel Contact Center according to the country you are located.

Firstly please check whether you signal in your environment is good.
Secondly please check whether your GPRS connection is working well.
If it still can not work well, please use FAT reset to reset your phone, or use One Touch Upgrade to update your mobile phone’s software.
If the problem persists, please contact Alcatel Contact Center according to the country you are located.

Step I:

Go to ’Menu---> ‘News’---> ‘Terms of use’--->press down key and select ‘Yes’ to continue.

If you already have some links (If you have no links, please go to Step II), select one, click ‘OK’ key, it will ask you if you want to update

Select ‘Yes’, it will connect to internet and download the news.

Press ‘OK’ key after ‘Update successfully’, you will see the updated news. You can select them for detail information.

Press OK, you will see the different news, and select one of them to have a look.

You will also see the latest news on your idle screen

If you want to activate automatic update, please go to ‘Menu’---> ‘News’---> ‘Options’---> ‘Settings’---> ‘Auto update’.

You can choose auto update each 2h/4h/8h/24h.

Step II: Create new links.
Go to ‘Menu’---> ‘News’---> ‘Terms of use’--->press down key and select ‘Yes’ to continue--->’Create’.

Input the name of ‘Channel title’ and address (URL):

Press done and save the setting.

Then you can launch first access as described in Step I.

Way I:
You can know if one website has RSS by checking if there is ‘RSS’ logo appears in the address bar of the news.

Click on it then you will have an address as below

http://en.wikipedia.org/w/index.php?title=Special:RecentChanges&feed=rss

or a message asking whether you want to subscribe or syndicate to it. You will get the address by following its instruction.

When reading web site you can see some icons or link with RSS feed on it. Click on it, then you will have an address like

http://en.wikipedia.org/w/index.php?title=Special:RecentChanges&feed=rss

or a message asking whether you want to subscribe or syndicate to it. You will get the address by following its instruction.

Then you can:

1. Add the address into your phone manually (please refer to the answer of Q8, Step II Create new links.)

2. Send the address to your phone via SMS/MMS/E-mail:

2.1. ‘Use URL’--->‘Add to news’ when you get the address via SMS/MMS on your phone.

Then input the name of ‘Channel title’ and save it.

2.2. If you get the address via E-mail on your phone, select ‘Option’---> ‘Extract’---> ‘URL address’---> ‘Add to news’.

Then input the name of ‘Channel title’ and save it.

Way II:

You can also get a link from WAP/WEB brower:

Go to a WEB or WAP site with RSS, when a link is selected, use ‘Options’---> ‘Use Link’---> ‘Add to news’.

Then input the name of ‘Channel title’ and save it.

Firstly please check whether the URL address used is correct. Currently OT-800 supports RSS2.0, RSS1.0 and RSS0.9. Other formats are not supported.

Important Note:

• Some POP services offered by Email service providers may be on chargeable basis. For examle, xxx@yahoo.com.

• Word, PPT, Excel attachment is not supported by this Handset

Following are the steps to configure various email services on your device OT-800:

Please follow the following steps if you want to set up one of the following accounts:

 ·Gmail IMAP or 
 ·Gmail POP or 
 ·Yahoo mail (.com) or 
 ·Hotmail

 ·Click on the Email wizard menu, press Create to set a new account or press on Options / New   account if some accounts have been exist
 
 
Then choose between
·Gmail IMAP or
·Gmail POP or
·Yahoo mail (.com) or
·Hotmail or
·Other Email accounts 
 
 
Input your Email address in the format MyAddress

[You don't need to input the

@gmail.com

@yahoo.com

@hotmail.com

this will be added automatically.]

·Input your password
·Press OK 
·Press on 'Send and receive' option to start receiving emails. 
 
Please follow the following 2 steps if you choose to configure

Other Email accounts

STEP1

·Input your Email address in the
    format MyAddress@gmx.net,
    e.g. JohnSmith@gmx.net 
 
 
·Choose the POP3 or
    IMAP4 protocol 
 
 
·Choose your network
    e.g. Orange GPRS 
 
 
·Input the Outgoing Server address 
 
 
·Input the Incoming server address 
 
 
·Input your username and password
    Save new Email Profile. 
 
 
STEP2

For configuration of other settings please go to Advanced settings

Account settings:

Account name
 Define it as you wish.
 
Data account
 Select one from your list.
 
Protocol
 POP3 or IMAP4
 
Check interval
 Off / 5min / 30min / 1 hour / 2 hours
 
Max download size
 Enter a value within 300K
 
Retrieve Amount
 Enter a value within 1000
 
Reply to address
 Enter your email address
 

Outgoing mail:

Outgoing server
 Get this value from your mail provider
 
Outgoing port
 Get this value from your mail provider
 
Security
 Off / StartTLS / SSL/TSL
 
Display name
 Define it as you wish.
 
Authentication
 Off / On.
 

Incoming mail:

Incoming server
 Get this value from your mail provider
 
Incoming port
 Get this value from your mail provider
 
Security
 Off / StartTLS / SSL/TSL
 
Download option
 Header only / Download all (POP3)
Head only/Head & Text/Download all (IMAP4)
 
Copy server
 On / Off
 
Delete server mail (available only for POP3)
 Off / On 
 
----The maximum email amount when user sends & receives emails at once. (e.g.: when it is set to 50, the maximum of the retrieved emails is 50.

Copy server ON
Del.server.mail ON

----When download emails from server, it will copy (leave) the emails on server; and when user delete emails on device, after send&receive, the deleted emails on OT-800 will be also deleted on the email server.

Copy server ON
Del.server.mail OFF

---- When download emails from server, it will copy (leave) the emails on server; and when user delete emails on device the corresponding emails on the server will be not deleted.

Copy server OFF
Del.server.mail ON

---- User cannot set this setting, because when the emails not leave on server, it is no need to delete emails on server. So when Copy server OFF, then Del.server.mail can only be set to OFF.

Copy server OFF
Del. server. mail OFF

---- When download emails from server, emails will not leave on server; and there is no need to delete emails on server. So when Copy server OFF, the Del. server. mail can only be set to OFF.

Gmail IMAP or
Gmail POP or
Yahoo mail (.com) or
Hotmail or
Other Email accounts
· Click on the Email wizard menu, then

press on Options / New account

Firstly please make sure your settings and user name, password are correct.
Secondly please check whether your GPRS connection is activated or not.
For the settings please contact your email supplier for help.

It is one of Gmail’s features. If your email has been on Gmail Server for more than 30 days, you can only download it from Server to Client only one time.

Please select Fun's ---> 'Pedometer' to use pedometer. If you don't have a personal information for pedometer, you need to complete your information first :
Then you will see a 'Walk' interface, press 'OK' key or press 'Options' to select your next step:
Of course you can select 'start with music'; 'start with radio'; also you can check your 'training plans' or 'records', modify or add new 'profiles' if you want; When you stop it, you can save the record .

 Firstly, if your phone is in a region with weak 3G signal, we suggest you select “Use only 2G network” to prevent your mobile always switching between 2G and 3G network. You can press menu key from home screen→ "Settings”→ “Wireless & networks” → “Mobile networks” →“GSM/UMTS Options” → Select “Use only 2G networks” to save battery.

Secondly, please close some applications which are not used in background.

You can press menu key Setting → “Applications” → “Running services” → select idle programs that you are not using.

Thirdly, you can adjust screen brightness to save battery.

You can press menu key from home screen → “Settings” → “Display” → “Brightness”.

Fourthly, please deactivate Wi-Fi and Bluetooth when you are not using them.

You can press menu key from home screen → “Settings” → deactivate “Wireless & networks”/”Bluetooth”

Fifthly, you can disable “Background data” to save battery.

You can press menu key from home screen → “Settings” →disable “Accounts & sync” 

'Split timing' : when it runs, you can press 'Split' to get the current time for 20 times. Every time you press 'Split', it starts from the previous time;

'Lap timing': when it runs, you can click 'Split' to get the interval for 20 times. Every time you press 'Lap', it starts from 0 sec.

nWay Stopwatch: you can select different direction for different timing at the same screen.

By pressing the power-on key, you can get out of the stopwatch screen with stopwatch still running, and go back by entering the stopwatch menu.

Firstly, if your phone is in a region with weak 3G signal, we suggest you select “Use only 2G network” to prevent your mobile always switching between 2G and 3G network. You can press menu key from home screen → “Settings” → “Wireless & networks” → “Mobile networks” → “GSM/UMTS Options” → Select “Use only 2G networks” to save battery.

Secondly, please close some applications which are not used in background. 

You can press menu key → Setting → “Applications” → “Running services” → select idle programs that you are not using.

Thirdly, you can adjust screen brightness to save battery.

You can press menu key from home screen → “Settings” → “Display” → “Brightness”.

Fourthly, please deactivate Wi-Fi and Bluetooth when you are not using them.

You can press menu key from home screen → “Settings” → deactivate “Wireless & networks”/”Bluetooth”

Fifthly, you can disable “Background data” to save battery.

You can press menu key from home screen → “Settings” → disable “Accounts & sync”

The webpage may contain much content and the mobilephone cannot support to display too much content in one page. Please try to enter another webpage. If the problem persist, please contact Alcatel Contact Center according to the country you are located.

Firstly, if your phone is in a region with weak 3G signal, we suggest you select “Use only 2G network” to prevent your mobile always switching between 2G and 3G network. You can press menu key from home screen->“Settings”"->Wireless & networks”->“Mobile networks”->“GSM/UMTS Options”->Select “Use only 2G networks” to save battery.


Secondly, please close some applications which are not used in background.
You can press menu key->Setting->“Applications”->“Running services”->select idle programs that you are not using.


Thirdly, you can adjust screen brightness to save battery.
You can press menu key from home screen->“Settings”->“Display”->“Brightness”.

Fourthly, please deactivate Wi-Fi and Bluetooth when you are not using them.
You can press menu key from home screen->“Settings”->deactivate “Wireless & networks”/”Bluetooth”


Fifthly, you can disable “Background data” to save battery.
You can press menu key from home screen->“Settings”->disable “Accounts & sync”

For MPg4 movie, OT-800 only supports the H263 format.

1．Please go to menu->“Setting” ->"Wireless & networks”
  
2. Select “Mobile networks”->"GSM/UMTS Options”
  

3. Press “Access Point Names”->you can select a corresponding APN or press “Menu” key  ->Create a “New APN”.
  
4. Please input the data according to local network parameter.
  

 
After the above steps are done, you can access Internet.
If you have any question, please contact us.

Please go to ‘Menu’---> ‘Ebook’---> ‘Options’---> ‘Global settings’---> ‘Storage’ ---> ‘Memory card’..

1．Please go to menu->“Setting” ->"Wireless & networks”
  
2. Select “Mobile networks”-> "GSM/UMTS Options”
  

3. Press “Access Point Names”-> you can select a corresponding APN or press “Menu” key-> Create a “New APN”.
  
4. Please input the data according to local network parameter.
  

 
After the above steps are done, you can access Internet.
If you have any question, please contact us.

PDF format is not support by OT-800.

1．Please go to menu“Setting”-> "Wireless & networks”
  
2. Select “Mobile networks” -> "GSM/UMTS Options”
  

3. Press “Access Point Names” ->you can select a corresponding APN or press “Menu” key-> Create a “New APN”.
  
4. Please input the data according to local network parameter.
  

 
After the above steps are done, you can access Internet.
If you have any question, please contact us.

Please try to change your code format to adjust the error code via “settings” -- > “Encoding format” :

Firstly, please make sure your phone has Internet access.
Secondly, follow the steps below to set up MMS configuration: 
1. Select “Menu”->"Settings” ->"Connectivity” ->"Multimedia message” ->"Edit Profile” "->Create”-> input the following data:

• Profile name: (Check with your phone service Provider)
• MMSC address: (Check with your phone service Provider)
• Data account: (Check with your phone service Provider)
• IP address: (Check with your phone service Provider)

2. Select “HTTP” in “IP address”->input the following data:

• Use Proxy: (Check with your phone service Provider)
• Proxy address :( Check with your phone service Provider)
• Proxy Port: (Check with your phone service provider)
• Username :( You don’t need to enter the “username”)
• Password: (You don’t need to enter the “password”) 

3. After all the data have been entered and saved, a new account will appear. Please activate the account, then you could send MMS.

Sometimes the FM network is not steady, please search it again.

There are two methods to transfer data between phone and PC:
Method 1: By using USB cable
1.If you want to transfer data between memory card and PC, please connect your phone to PC via user data cable; select “Mass storage” from your phone, a removable disk will then appear in your computer. Now you could transfer data between memory card and PC.
 
2.If you want to transfer data between phone memory and PC, please power off your phone, then connect your phone to PC via user data cable; you will find two removable disks in your computer, one is phone memory, the other is memory card. Now you could transfer data among PC, phone memory and memory card.
 

Method 2:  By using PC suite
1.Take V7.0.10 for example. Open PC suite->connect your phone to PC via user data cable ->select “Com port” on phone screen, you will see “connected” status on PC suite->Select “Multimedia”
 
2.Transfer data from PC to phone: Select a folder-> right-click the file and select “Copy from folder”.
 
 Select a file you want to transfer, click “OK”.
 
Then the file will be transferred to your phone.
 
3. Transfer data from your phone to PC: select a file-> right-click the file ->"Copy to folder”
 
Select a place that you want to transfer to; click “OK”, then the file will be transferred from your phone to PC.

Once the battery isn't used for a long time, it is probably that the battery had been over discharged. In this case, the phone would have no charging indicator when you plug it to the the charger. It doesn't necessarily mean the battery is broken. You can charge it for at least 10-30 minutes and see if there is anything changes. If you still reproduce the same symptom, the battery may be really failed, please send it to our repair center. You can find the contact information of our repair centers on the below website:
http://www.alcatelonetouch.com/support/hotlines_repaircenters.html

In this case, you can upgrade your Opera Mini application in the following two ways:
1) Go to "Wap"."Go to URL" and enter url:
http://wap.my-onetouch.com/606/opera.jad, then press OK to download and install the java application.
2) Upgrade your product’s software via "One Touch Upgrade" tool.

You can adjust the sensitivity of the navigation key via below steps:
Main menu --> Settings --> Keypad --> Navigation Sensitivity --> Horizontal Sensitivity / Vertical Sensitivity

Actually your phone is at power saving mode. You can press Home key to activate phone screen during call.

You can find the video record you made via below path on you phone:
Main Menu --> File manager --> Phone --> Video.
We also added some shortcuts for finding the records in the latest software for your phone. After upgrading this software, you can also find the records via below paths:
·Main Menu --> Video player.
· Main Menu --> File Manager --> My videos.
You can get this software by using One Touch Upgrade(http://www.alcatelonetouch.com/support/download.htm)on our website.

If you don’t use your phone for some time, the phone screen will become black and enter   sleep mode so as to save power. You can press power key to activate your phone.

Actually your phone is at power saving mode. You can press Home key to activate phone screen during call.

If you don’t use your phone for some time, the phone screen will become black and enter   sleep mode so as to save power. You can press power key to activate your phone.

Firstly, please make sure your mobile phone is connected to a network which is not overloaded or unavailable.
Secondly, please go to main menu-> “Settings”  ->"Connectivity”->  "Streaming” -> "options”-> “Edit profile ”-> Input related parameters (The parameters can be got from your service provider)->  “Save”.

You can use your phone as webcam for instant messaging on your PC.
1. Please connect your phone to PC via USB cable and select “Webcam” from your phone screen;
2. Go to “My computer” on your PC and find USB video device under “Scanner & Camera”.

  The phone with touch screen function may be insensitive after using for some time. In this case, please calibrate the touch screen with one of the following two methods:
1. Long press the volume key；
2. In main menu, choose “Settings”->“Phone settings”->“Touch settings”->“LCD touch calibration”.

Please go to menu ->"Contacts” ->"Options”->"Copy to phone”.

If you want to input symbols, please press the    key.
If you want to change the input method, please press “Options” ->"Input method”, and then choose the input method you want.
You can also change the input method by the following way: Go to menu->"Settings”->Phone settings”->"Input method”, and then choose the input method you want.

Please go to menu->"Settings”->"Call Settings” ->"Call forwarding” ->"Voice calls” ->"Forwarding all voice calls”->"Activate” ->"To other numbers” -> Input the number which you want to forward to and save the setting.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and please remember to touch the icon  after you finish editing your alarm. The icon  will become green if the alarm is activated successfully.

Please long press the power on/off key and Volume up key at the same time in power off mode, then you will be asked “All data will be lost, continue?” Please press Volume Up key, then the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process.
Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

Please go to Menu ->Wap” ->Settings”->Edit profile” -> Select and activate the profile that your service provider offers.
For prepaid SIM, please make sure that you have enough load for the browsing.
If the problem persists, please contact Alcatel repair center for help.

Please go to menu->"Wap” ->"Settings” ->"Preferences” -> Select Show images “Never”, then the images will not display when you browse internet.
You can also go to menu->"Settings” ->"Connectivity” ->"Web” ->"Preferences”->Select Show images “Never”.

You can add the applications on home screen in the following two ways:
1. Long press home screen or press  , choose items: Add Widgets /   Shortcuts, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, then the icon will be moved on home screen.

If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, then you will see a red square with an “X” ，press the red “X”，the application icon will be deleted from the home screen.

Please press “menu” key at home screen->"Settings” ->"Phone settings” ->"Profiles”->"General”->"Ringtone”->Select the ringtone you want to set.
You can also go to main menu->"File Manager”-> find a mp3 file which you want to set as your incoming call ringtone -> press “menu” ->"Set as ringtone”.

Please go to menu --> “Wap” --> “Settings” --> “Preferences” --> Select Show images “Never”, then the images will not display when you browse internet.
You can also go to menu --> “Settings” --> “Connectivity” --> “Web” --> “Preferences” --> Select Show images “Never”.

Following are the steps to configure email service on you mobile. We take Google Mail for example.
1. Please go to menu, press “Email”-> press    -> Select your Email account type.
2. Please input your Email account and Password, then select your Data account.
3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.
Note: Some email services cannot be used for free, such as Yahoo! Mail.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.

You have two choices:

1. Go to “Menu” --> “Video player” --> “Options” --> “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” --> “Go to URL”.

2. Go to “Menu” --> “Video player” --> “Options” --> “Streaming URL” --> “Streaming settings” --> “Options” --> “Edit profiles” and save the setting (Profile setting can be got from your service provider) --> go back to “Streaming URL” --> “Input URL”.

Please set up your phone’s Email parameter by selecting profile for your Email Service.
Go to Menu->Email -> Email account ->Options-> Edit account -> Advanced settings-> Account settings->Data account ->GPRS->select the profile of your service provider -> Save.
For prepaid SIM, please make sure that you have enough load for this service application.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods:
· Long press the volume key from the main screen；
·  In main menu, choose Settings --> Phone settings --> Touch settings --> LCD touch calibration.

Firstly, please go to the Menu and activate the Bluetooth,
Secondly, please go to the Menu ->File Manager” -> Select the folder ->"Options”->Mark”-> Select the file which you want to send via Bluetooth->"Options” ->"By Bluetooth” ->"Search”-> Select a device ->"Pair”.
You can also go to Menu->"File Manager”-> Select the folder ->"Options” ->Send->Select “By Bluetooth” ->"Search”->Select a device ->"Pair”.

You can change the input method in the following two ways:
• Please press Options → “Input method”, then choose the input method that you want.
• Please press “Fn” key and Space key at the same time to change input method.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.
You have two ways to watch streaming video.
1. Go to Menu->  “Video player”->"Options” ->"Download videos”, then you can directly download video from “Alcatel Videos” or from other website by pressing “Options” ->"Go to URL”.
2. Go to Menu -> “Video player” ->"Options”->"Streaming URL” ->"Streaming settings”->"Streaming profile”->"Add”  ->Edit profiles and save the setting (Profile setting can be got from your service provider) -> go back to “Streaming URL” ->Input URL”.

You can start Wi-Fi in the following two ways:
• Please press menu key and then click the Wi-Fi icon, choose “Yes” to turn on Wi-Fi.
• Please click the left side key in the idle interface, which is the Wi-Fi key, and then choose “Yes” to turn on Wi-Fi.

Please set up your phone’s Java parameter by selecting profile for your Java network Service.
Go to Menu -> Java ->Java network -> SIM only ->select and activate the profile of your service provider.
For prepaid SIM, please make sure that you have enough load for this service application.
If the problem persists, please contact Alcatel repair center for help.

Please turn on Wi-Fi and press “Options” in the interface of “Available networks”, then choose “Refresh”. The available Wi-Fi networks will be listed. If there is a lock on the Wi-Fi icon, a user name and password are required for connection. If no, this Wi-Fi network is for free. Please click the network which you want to connect, press “Options” then choose “Connect”. If the connection is successful, a green tag will appear on both Wi-Fi icon and signal icon. The Wi-Fi icon will also be shown on the top of the idle interface, near the antenna signal icon.

Please go to menu ->Java”->Java applications” ->One Touch Mail”.
      
Select “Options” ->Launch”, then One Touch Mail application is loading.
   
One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.
      
    

You can use Wi-Fi to browse the web in the following two ways:
• Browse the web by Wap
In idle interface, press “Wap” → “Settings” → “Select profile” → “Wi-Fi preferred” or “Wi-Fi” → “OK” (left soft key). Then press “ Edit profile” → “Wi-Fi” → “Create” → enter profile name and homepage → “Done”.
• Browse the web by Opera without any setting

The difference between E-mail and One Touch Mail is the PUSH function.
The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set.
With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

An E icon displays on the top of idle interface when GPRS works. A Wi-Fi icon displays on the top of the idle interface when Wi-Fi works.

The phone with touch screen function may be insensitive after using for some time. In this case, please calibrate the touch screen with one of the following two methods:
1. Long press the volume key；
2. In main menu, choose “Settings” ->"Phone settings”->"Touch settings” ->"LCD touch calibration”.

Press the application icon for about 2 seconds, the icon will then be displayed and moved to home screen as your finger moves.
If you want to delete the short cut in the idle interface, please press the icon in the idle interface for about 2 seconds, a red cross will display near the icon. Press the red cross and “Done” on the bottom of the idle interface, the shortcut will be deleted.

Please set up your phone’s MMS parameter for both SIM1 and SIM2 by the following steps.
Go to Menu ->"Messaging” ->" SIM1 or SIM2->Options->"Settings”->"Multimedia message”->"Edit profiles” ->"Select the MMS profile of chosen SIM->" Activate.
For prepaid SIM, please make sure that you have enough load for this service application. Please be noted that the size of the MMS file has big effect on phone’s performance in sending and receiving MMS. If the MMS couldn’t be sent out successfully, please try to decrease the file size and try again.

You can lock the keypad in the following two ways:
• In the menu interface, press “Settings” → “Phone settings” → “Auto lock”, then choose “30 sec” or “1 min”. If you choose “Off”, the keypad will not be locked automatically.
• Press the power on key to lock the keypad.

Please go to menu ->"Contacts”-> SIM1 or SIM2 -> Options->"Copy SIM1/SIM2 to phone”.

If you want to input symbols, please press the “Fn” key and symbol key at the same time, then you can select the symbol in the symbol page.
If you want to change the input method, please press the “Fn” key and space key at the same time. You can also change it in the following way: Press “Options” → “ Input method”, and then choose the input method you want.

If you want to input symbols, please press the    key.
If you want to change the input method, please press “Options” ->"Input method”, and then choose the input method you want.
You can also change it by the following way: Go to menu ->"Settings” ->"Phone settings”->"Input method”, and then choose the input method you want.
  

Yahoo! account has some distinction in different countries.
In some countries, Yahoo! providers permit their accounts to use POP3 or IMAP4 protocol. The users can use their Yahoo! accounts on mobile devices in these countries, such as UK and France.
In some countries such as China and India, Yahoo! account can not use POP3 or IMAP4 for free. Users have to pay money to upgrade to " Yahoo! Plus", or user can download their Yahoo! mail in an email client such as Outlook.

Please go to menu->"Settings” ->"Call Settings” ->"Call forwarding” ->"Voice calls” ->"Forwarding all voice calls”->"Activate” ->"To other numbers” ->" Input the number which you want to forward to and save the setting.

Please sign in you Yahoo! mail on your PC, and then put your cursor on the top-right corner of the following page and choose "Options” -->“More Options".

You will access the Yahoo! account settings page. Please choose "POP& Forwarding".
If you're permitted to use mobile Yahoo!, you'll see below screen.

If you're not permitted to use mobile Yahoo! for free, you'll see the following screen.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and please remember to touch the icon   after you finish editing your alarm. The icon  will become green if the alarm is activated successfully.

If your Yahoo! Mail account can be used on mobile device, the parameters can be set as following:
Incoming Server: pop.mail.yahoo.com
Outgoing Server: smtp.mail.yahoo.com
Incoming Port: 995 (requires SSL) or 110(doesn't require SSL)
Outgoing Port: 465 (requires SSL) or 25(doesn't require SSL)
Outgoing Authentication: On

Please long press the power on/off key and Volume up key at the same time in power off mode, then you will be asked “All data will be lost, continue?” Please press Volume Up key, then the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process.
Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

1. Go to Menu, then click “Email” --> Choose the email account that you want to use --> “Options” --> “ Edit account” --> “Advanced settings” -->“Account settings” --> “Data account” --> Select “Wi-Fi” and save it.
2. Go to Menu, then click “Wi-Fi” --> “Options” --> “Refresh” --> Select the network that you want to connect in the list--> “Options” --> “Connect”. Please enter the password if the chosen Wi-Fi is not free.
3. You can see the WIFI icon shown on the top of the idle screen when you browse you email.

1. Please go to Menu ->"Wap” ->"Settings” ->"Edit profile”-> Select and activate SIM1 or SIM2
2. After the activation of chosen SIM, return to Settings ->Edit profile -> choose the same SIM that was activated in last step-> select the profile of the activated SIM-> Activate.
For prepaid SIM, please make sure that you have enough load for the browsing.
If the problem persists, please contact Alcatel repair center for help.

1. Please connect the phone to your PC via USB data cable and download the Java program to the SD card in your phone. Please download the “Jar” file or the combination of “Jar” and “Jad” file. Only “Jad” file is not supported. (Here we take the Java program “My Life In New York” for example.)

 
2. Please go to menu, select “File manager” --> “SD card” --> Select the Java program that you want to install --> “Options” --> “Install”.
 


3. Select the storage location to be “Phone” or “SD card”.
 
After the installation, a popup message will ask you to launch this Java MIDlet or not.
4. You can also run this Java MIDlet by the following method.

Please go to menu ->"Wap” ->"“Settings” ->"Preferences” -> Select Show images “Never”, then the images will not display when you browse internet.
You can also go to menu ->"Settings” ->"Connectivity” ->"Web” ->"Preferences” -> Select Show images “Never”.

Please set up your phone’s WAP parameter for your Internet Service by the following steps.

1. Go to Menu => WAP => Profiles => Select SIM card => select and activate SIM1 or SIM2

2. After the activation of chosen SIM, return to Profiles => Edit profile => choose the same SIM that was activated in last step => select the profile of the activated SIM => Activate profile

For prepaid SIM, please make sure that you have enough load for the browsing.

If the problem persists, please contact an Alcatel repair center for help.

You can add the applications on home screen in the following two ways:
1. Long press home screen or press  , choose items: Add Widgets / Shortcuts, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, then the icon will be moved on home screen.
If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, then you will see a red square with an “X” ，press the red “X”，the application icon will be deleted from the home screen.

Please set up your phone’s MMS parameter for both SIM1 and SIM2 by the following steps.

Go to Menu => Message => MMS => Settings => Profile => SIM1 or SIM2 => select the profile of the chosen SIM => Activate profile

For prepaid SIM, please make sure that you have enough load for this service application.

Please be noted that the size of the MMS file to be sent or received has a big factor on phone’s performance in sending and receiving MMS. If the MMS couldn’t be sent out successfully, please try to decrease the file size and try again.

Please press “menu” key at home screen ->"Settings”->"Phone settings”->"“Profiles” ->"General” ->"Ringtone”->Select the ringtone you want to set.
You can also go to main menu->"File Manager”-> find a mp3 file which you want to set as your incoming call ringtone -> press “menu” ->"Set as ringtone”.

Following are the steps to configure email service on you mobile. We take Google Mail for example.
1. Please go to menu, press “Email”->press   -> Select your Email account type.
2. Please input your Email account and Password, then select your Data account.
3. Please choose your “Protocol” and input the “Incoming Server” and “Outgoing Server”. Then you should input other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.
Note: Some email services cannot be used for free, such as Yahoo! Mail.

Twitter is making two important updates that will impact how end user interacts with Twitter application in Sep. Twitter is sending this notice to all Twitter users to make sure all users are aware of these changes.
To be compatible with those two updates, Twitter mobile application will need to develop new versions. When the new version is ready, it can be automatically updated when end user tries to access Twitter.
Before the Twitter mobile application new version is ready and twitter server gets stable, end users might not access Twitter .

Please set up your phone’s Email parameter by selecting SIM1 or SIM2 for your Email service by the following steps.
Go to Menu-> Email -> Email account->Click the email account you created->Options->Edit account ->Advanced settings->Account settings-> Data account->select SIM1 or SIM2 for your Email service-> GPRS -> select the profile of chosen SIM -> Save

For prepaid SIM, please make sure that you have enough load for this service application.

Please go to menu --> “Wap” --> “Settings” --> “Browser Options” --> Select “Show images” off, then the images will not display when you browse internet.
You can also go to menu --> “Settings” --> “Connectivity” --> “Web” --> “Browser Options” --> Select “Show images” off.

Firstly, please go to the Menu and activate the Bluetooth,
Secondly, please go to the Menu ->"File Manager” -> Select a folder ->"Options”->"Mark” -> Select the file which you want to send via Bluetooth ->"Options” ->"By Bluetooth” ->"Search” -> Select a device ->"Pair”.
You can also go to Menu->"File Manager” -> Select a folder ->"Options”->Send-> Select “By Bluetooth” ->"Search” ->Select a device ->"Pair”.

Please set up your phone’s WAP parameter for your Internet Service by the following steps.
Go to Menu => WAP => Profiles => Edit profile => Activate the profile of your operator
For prepaid SIM, please make sure that you have enough load for the browsing.
If the problem persists, please contact an Alcatel repair center for help.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.
You have two ways to watch streaming video.
1. Go to “Menu”->"Video player”->"Options” ->"Download videos”, then you can directly download video from “Alcatel Videos” or from other website by pressing “Options”->"Go to URL”.
2. Go to “Menu” “Video player” ->"Options” ->"Streaming URL”  ->"Streaming settings”->"Streaming profile”->"Add” -> Edit profiles and save the setting (Profile setting can be got from your service provider) -> go back to “Streaming URL”->"Input URL”.

parameter for your MMS Service by the following steps.
Go to Menu => Message => Settings => Multimedia message => Profiles => Activate the profile of your operator
For prepaid SIM, please make sure that you have enough load for this service application.
Please be noted that the size of the MMS file to be sent or received has a big factor on phone’s performance in sending and receiving MMS. If the MMS couldn’t be sent out successfully, please try to decrease the file size and try again.

Please set up your phone’s Java parameter by selecting profile for your Java network Service.
Go to Menu->"Java”->"Java network” -> Select SIM1 or SIM2 -> Activate SIM,
after the activation of the chosen SIM, return to Java network-> choose the same SIM that was activated in the last step-> View Profile->select and activate the profile of the activated SIM
For prepaid SIM, please make sure that you have enough load for this service application.
If the problem persists, please contact Alcatel repair center for help.

Depending on your phone model and the type of data which you want to back up, you can back up data from your phone's memory to a compatible PC or a memory card, and your contact phone numbers can also be backed up in your phone's SIM card.
Alcatel PC Suite is used during this process. Alcatel PC Suite is a free PC software which allows you to store, edit, and synchronize phone data with a Windows-based PC. Please be noted that in some cases, with PC Suite you can only back up and restore data to the same phone model, and that the types of data that can be backed up and restored vary from model to model. You can visit our Website to download the latest version of PC Suite for your phone model.

Please go to menu ->"Java” ->"Java applications” ->"One Touch Mail”.
     
Select “Options” ->"Launch”, then One Touch Mail application is loading.
   
One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.

       
    

To synchronize your mobile phone data with PC, please use Alcatel PC Suite. Alcatel PC Suite is a free PC software which allows you to store, edit, and synchronize phone data with a Windows-based PC. Please visit our Website to download the latest version of PC Suite for your phone model.

The difference between E-mail and One Touch Mail is the PUSH function.
The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set.
With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

1. Please connect the phone to your PC via USB data cable and download the Java program to the SD card in your phone. Please download the “Jar” file or the combination of “Jar” and “Jad” file. Only “Jad” file is not supported. (Here we take the Java program “My Life In New York” for example.)

2. Please go to menu, select “File manager” --> “SD card” --> Select the Java program that you want to install --> “Options” --> “Install”.
 



3. Select the storage location to be “Phone” or “SD card”.
 
After the installation, a popup message will ask you to launch this Java MIDlet or not.

4. You can also run this Java MIDlet by the following method.

Dynamic mode: Select to activate always query screen of the SIM card usage when the phone is powered on. From the display, you can select Dual SIM/ SIM1/ SIM2 activated as your preference.
Static mode: Select to deactivate always query option of the SIM card usage when the phone is powered on.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods:
1. Long press the volume key from the main screen;
2. In main menu, choose Settings --> Phone settings --> Touch settings  LCD touch calibration.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen with one of the following two methods:
1. Long press the volume key；
2. In main menu, choose Settings-> Phone settings ->Touch settings-> LCD touch calibration.

Please set up your phone’s WAP parameter for your Internet Service by the following steps.
1. Go to Menu => Wap => Settings => Select a SIM card => select and activate SIM1 or SIM2
2. After the activation of chosen SIM, return to Settings => Edit profile => choose the same SIM that was activated in last step => select and activate the profile of the activated SIM
For prepaid SIM, please make sure that you have enough load for the browsing.
If the problem persists, please contact Alcatel repair center for help.

Please go to menu ->"Contacts”->SIM1 or SIM2 ->Options ->"Copy SIM1/SIM2 to phone”.

Please set up your phone’s Java parameter for your Java network Service by the following steps.
1. Go to Menu => Java => Java network => select SIM1 or SIM2 => Activate SIM
2. After the activation of chosen SIM, return to Java network => choose the same SIM that was activated in last step => View Profile => select and activated the profile of the activated SIM
For prepaid SIM, please make sure that you have enough load for this service application.
If the problem persists, please contact Alcatel repair center for help.

If you want to input symbols, please press the    key.
If you want to change the input method, please press the “Fn” key and “space” key at the same time. You can also change it by the following way: Press “Options” ->"Input method”, and then choose the input method you want.

Please set up your phone’s MMS parameter for both SIM1 and SIM2 by the following steps.
Go to Menu => Message => SIM1 or SIM2 => Options => Settings => MMS => Edit profile => Select and activate the profile of chosen SIM
For prepaid SIM, please make sure that you have enough load for this service application.
Please be noted that the size of the MMS file to be sent or received has a big factor on phone’s performance in sending and receiving MMS. If the MMS couldn’t be sent out successfully, please try to decrease the file size and try again.

Please go to menu->"Settings” ->"Call Settings”->"Call forwarding” ->"Voice calls”->"Forwarding all voice calls” ->"Activate”->"To other numbers”-> Input the number which you want to forward to and save the setting.

Please set up your phone’s Email parameter by selecting SIM1 or SIM2 for your Email service by the following steps.
Go to Menu => Email => Email account => Options => Edit account => Advanced settings => Account settings => Data account => select SIM1 or SIM2 for your Email service => GPRS => select the profile of chosen SIM => Save
For prepaid SIM, please make sure that you have enough load for this service application.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and please remember to touch the icon   after you finish editing your alarm. The icon   will become green if the alarm is activated successfully.
 

A mobile phone has two language settings:
Phone language: the language used for texts displayed on your phone
Input language: the language used by the dictionary for predictive text input
Both are usually accessible from the Settings menu, under Phone Settings or General Settings. Model-specific instructions for setting your language preferences are available in your user guide.
Please note:
• The languages available in your phone are built in.
• If you select Automatic, the phone selects the language according to the information on your SIM card.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” Please press Volume Up key, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process.
Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

In this case, you can perform the switch in engineering mode by inputting “*#country code #”, then press “talk” key. Please be noted that the country code here you input should be four figures. If the code is less than 4 figures, add “0” at the beginning. For example, inputting *#0086# can switched into simple Chinese (China code 86), *#0044# is into British English (GB code 44) and *#0033# is into French (France code 33) etc..
If the required language is not built in your phone, this way does not work.

Please go to Menu->"Wap”->"Settings” ->"Edit profile”-> Select and activate the profile that your service provider offers.
For prepaid SIM, please make sure that you have enough load for the browsing.
If the problem persists, please contact Alcatel repair center for help.

Please go to menu ->"Wap” ->"Settings” ->"Preferences” -> Select Show images “Never”, then the images will not display when you browse internet.
You can also go to menu ->"Settings”->"Connectivity”->"Web” ->"Preferences” -> Select Show images “Never”.

You can add/move the applications on home screen in the following two ways:
1. Long press home screen or press  , choose items: Add Widgets / Shortcuts, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, then the icon will be moved on home screen.
If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, then you will see a red square with an “X” ，press the red “X” and done，the application icon will be deleted from the home screen.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods:
1. Long press the volume key from the main screen;
2. In main menu, choose Settings --> Phone settings --> Touch settings  LCD touch calibration.

Following are the steps to configure email service on you mobile. We take Google Mail for example.
1. Please go to menu, press “Email” -> Press  -> Select your Email account type.
2. Please input your Email account and Password, then select your Data account.
3. Please choose your “Protocol” and input the “Incoming Server” and “Outgoing Server”. Then you should input other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.
Note: Some email services cannot be used for free, such as Yahoo! Mail.

1. Please connect the phone to your PC via USB data cable and download the Java program to the SD card in your phone. Please download the “Jar” file or the combination of “Jar” and “Jad” file. Only “Jad” file is not supported. (Here we take the Java program “My Life In New York” for example.)

 
2. Please go to menu, select “File manager” --> “SD card” --> Select the Java program that you want to install --> “Options” --> “Install”.

 

3. Select the storage location to be “Phone” or “SD card”.
 
After the installation, a popup message will ask you to launch this Java MIDlet or not.

4. You can also run this Java MIDlet by the following method.

Please set up your phone’s Email parameter by selecting profile for your Email Service.
Go to Menu-> Email -> Email account -> Options-> Edit account -> Advanced settings -> Account settings -> Data account ->GPRS->select the profile of your service provider -> Save.
For prepaid SIM, please make sure that you have enough load for this service application.

Please go to menu --> “Wap” --> “Settings” --> “Browser Options” --> Select “Show images” off, then the images will not display when you browse internet.
You can also go to menu --> “Settings” --> “Connectivity” --> “Web” --> “Browser Options” --> Select “Show images” off.

Firstly please go to the Menu and activate the Bluetooth,
Secondly please go to the Menu ->"File Manager” -> Select a folder ->"Options” ->"Mark” -> Select the file which you want to send via Bluetooth ->"Options” ->"By Bluetooth” ->"Search”-> Select a device ->"Pair”.

A1：Please make sure your phone unlock.

A2: Please calibrate touch lens in time. Enter “Touch settings “option in “Settings” menu, choose “Touch calibration” option, and select “LCD touch calibration” to calibrate touch lens.

A3: If it still does not work after the above two steps, please long press power on key to reach“Profiles” tab. Then long press volume key (up key ) to enter LCD area calibration, and (down key ) to enter LED area calibration.

Profile interface

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.
You have two ways to watch streaming video.
1. Go to “Menu” ->"Video player”->"Options” ->"Download videos”, then you can directly download video from “Alcatel Videos” or from other website by pressing “Options” ->"Go to URL”.
2. Go to “Menu”->"Video player” ->"Options”->"Streaming URL”->"Streaming settings” ->"Add” -> Edit profiles and save the setting (Profile setting can be got from your service provider)->  go back to “Streaming URL”->"Input URL”.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods:

•   Access to profile tab by long press power key, then long press the up volume key;
• In main menu, choose Settings --> Phone settings --> Touch settings --> LCD touch calibration.

Please set up your phone’s Java parameter by selecting profile for your Java network Service.
Go to Menu-> Java->Java network ->SIM only -> select and activated the profile of your service provider.
For prepaid SIM, please make sure that you have enough load for this service application.
If the problem persists, please contact Alcatel repair center for help.

Short press power key   in any interface.

Idle interface

Please go to menu ->"Java” ->"Java applications” ->"One Touch Mail”
      
Select “Options” ->"Launch”, then One Touch Mail application is loading.
   
One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.
       
    

You may directly click the word or press the volume key   to change characters, and choose what you prefer to.

The difference between E-mail and One Touch Mail is the PUSH function.
The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set.
With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Two methods available:
1.When you enter dial interface, press   to visit “Call history”.

Dial interface
2: Visit “Call register” in the main menu.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen with one of the following two methods:
1. Long press the volume down key；
2. In main menu, choose Settings-> Phone settings -> Touch settings-> LCD touch calibration.

Click    on the top of the interface.

Please set up your phone’s MMS parameter for both SIM1 and SIM2 by the following steps.
Go to Menu->Messaging->SIM1 or SIM2-> Options -> Settings-> Multimedia message -> Edit profiles -> Select the MMS profile of chosen SIM-> Activate.
For prepaid SIM, please make sure that you have enough load for this service application. Please be noted that the size of the MMS file has big effect on phone’s performance in sending and receiving MMS. If the MMS couldn’t be sent out successfully, please try to decrease the file size and try again.

1:Please make sure your phone unlock.
2: Please calibrate touch lens in time. Enter “Touch settings “option in “Settings” menu, choose “Touch calibration” option, and select “LCD touch calibration” to calibrate touch lens.
3: If it still does not work after A1/A2., please access to “Profiles” tab for further calibration.
Long press volume key (up key ) to calibrate LCD area, and (down key  ) to calibrate LED area

 Profile interface

Please go to menu ->"Contacts” -> SIM1 or SIM2 -> Options ->"Copy SIM1/SIM2 to phone”.

 Please “update” your weather information at first, if problem still exists, it may be the problem of Accu Weather Server’s, please go to Alcatel Contact center for more actions.

If you want to input symbols, please press the    key.
If you want to change the input method, please press the “Fn” key and “space” key at the same time. You can also change it by the following way: Press “Options” ->"Input method”, and then choose the input method you want.
  

Maybe your SIM card is Arrearage or you need activate your GPRS connection. Please check your GPRS is working or not. If the problem persists in, It may be the Accu Weather Server's problem, please go to Alcatel Contact center for more actions.

Please go to menu->"Settings” ->"Call Settings”->"Call forwarding” ->"Voice calls”->"Forwarding all voice calls”->"Activate”->"To other numbers”-> Input the number which you want to forward to and save the setting.

Enter “Weather report” menu, click “Options” soft key , select “My cities” option, and click “Options” soft key, press” Add new city” option, input “Paris”, click ”OK” soft key.



Sometimes it will show some cities do not exist, which means there is no weather information of the city stored in the Accu Weather Server. Please choose another city.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” Please press Volume Up key, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

Please long press “Wallpaper Viewer” area to change wallpaper, short press arrow to browse pictures.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and please remember to touch the icon   after you finish editing your alarm. The icon   will become green if the alarm is activated successfully.

Three options available:
1. Slide LED Touch panel
2. Click the spherical button in the bottom.
3. Press the volume key   .

1. Please go to Menu->"Wap” ->"Settings” ->"Select profile” -> Select and activate SIM1 or SIM2
2. After the activation of chosen SIM, return to Settings -> Edit profile ->choose the same SIM that was activated in last step ->select the profile of the activated SIM->Activate.
For prepaid SIM, please make sure that you have enough load for the browsing.
If the problem persists, please contact Alcatel repair center for help.

Access to “Options” soft key and choose ”Input mode” option.

Please go to menu->"Wap”->"Settings” ->"Preferences” ->Select Show images “Never”, then the images will not display when you browse internet.
You can also go to menu ->"Settings” ->"Connectivity” ->"Web” ->"Preferences” -> Select Show images “Never”.

Please click mute call icon  .

You can add/move the applications on home screen in the following two ways:
1. Long press home screen or press  , choose items: Add Widgets / Shortcuts, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, then the icon will be moved on home screen.
If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, then you will see a red square with an “X” ，press the red “X” and done，the application icon will be deleted from the home screen.

Plug in your earphone firstly, then Click   (top left corner), enter the “Options”, select “Auto search”. The Frequency will be searched automatically.

Following are the steps to configure email service on you mobile. We take Google Mail for example.
1. Please go to menu, press “Email”->press  Select your Email account type.
2. Please input your Email account and Password, then select your Data account.
3. Please choose your “Protocol” and input the “Incoming Server” and “Outgoing Server”. Then you should input other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.
Note: Some email services cannot be used for free, such as Yahoo! Mail.

Only when there are at least two channels in your channel list, you can switch them by press Arrows.

Please set up your phone’s Email parameter by selecting SIM1 or SIM2 for your Email service by the following steps.
Go to Menu-> Email->Email account ->Click the email account you created-> Options->Edit account ->Advanced settings->Account settings -> Data account-> select SIM1 or SIM2 for your Email service ->GPRS -> select the profile of chosen SIM ->Save
For prepaid SIM, please make sure that you have enough load for this service application.

Please short press power key .

Firstly please go to the Menu and activate the Bluetooth,
Secondly please go to the Menu->"File Manager” -> Select the folder ->"Options” ->"Mark”-> Select the file which you want to send via Bluetooth ->"Options” ->"By Bluetooth” ->"Search”  Select a device ->"Pair”.

Maybe you press “answer” soft key or Left LED area by careless. If you want to avoid this situation, set “Unlock before answering call “ as “off”(Enter the “Settings” menu, choose the “Screen lock”?“Unlock before answering call “?”Off”).

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.
You have two ways to watch streaming video.
1. Go to “Menu”->"Video player” ->"Options” ->"Download videos”, then you can directly download video from “Alcatel Videos” or from other website by pressing “Options”->"Go to URL”.
2. Go to “Menu” ->"Video player”->"Options” ->"Streaming URL”->"Streaming settings” ->"Add”  ->"Edit profiles and save the setting (Profile setting can be got from your service provider) -> go back to “Streaming URL” ->"Input URL”.

Maybe you touch following three areas by careless:
1. Viewfinder
2. LED “M” area;
3. The icon    

Please set up your phone’s Java parameter by selecting profile for your Java network Service.
Go to Menu -> Java -> Java network -> Select SIM1 or SIM2 -> Activate SIM,
after the activation of the chosen SIM, return to Java network -> choose the same SIM that was activated in last step-> View Profile ->select and activate the profile of the activated SIM.
For prepaid SIM, please make sure that you have enough load for this service application.
If the problem persists, please contact Alcatel repair center for help.

You may enter “Notes” menu to create a Voice memo.

Please go to menu->"Java” ->"Java applications” ->"One Touch Mail” 
      
Select “Options”->"Launch”, then One Touch Mail application is loading.
   
One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.
      

 All recordings are saved in the default folder:
1. Enter “File manager” menu, select “My audios” option, press “Recorded” option, you can see recorded voice list.
2. Enter “Notes” menu, you can see recording voice list too.

The difference between E-mail and One Touch Mail is the PUSH function.
The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set.
With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Please use the volume key to adjust Volume

Dynamic mode: Select to activate always query screen of the SIM card usage when the phone is powered on. From the display, you can select Dual SIM/ SIM1/ SIM2 activated as your preference.
Static mode: Select to deactivate always query option of the SIM card usage when the phone is powered on.

Long press LED “R/L “area when music is playing, it can play speedily, If you want to switch songs, please:
1. Click” L “area on LED panel to go to previous song;
2. Click” R” area on LED panel to go to next song.

Please long press the message and then a list of options will appear on the screen. You can choose the option by touching it.

Enter “Settings” menu, choose “Headset mode” option:
 
Select “Phone and Headset” option
 
No matter whether you wear headset or not, you can hear ring.

Yes, you can use the phone without a Google account. One Touch 909/910 is a smart phone with Android system which has built in programs such as Google mail and Google Market, which request a Google account for application. We suggest you have a Google account so that you can fully use all the functions of Android operating system.

Yes, please click   and select " Activate loudspeaker"  but you should never pull out headset during listening to FM Radio.

Please long press Home key and the recently used programs will be displayed on the screen.

 Enter “Setting” menu, choose “Display” option, click “Wallpaper” option, select “My images” option, click   then press "Select".

Please press “menu” key at home screen ->“Settings”->"Sound”->"Phone ringtone”-> Select the ringtone you want to set.
You can also go to main menu->"File Manager”->find the mp3 file which you want to set as your incoming call ringtone->press “menu”->"Use as ringtone”.

Enter “Settings” menu, choose” Touch settings” option, press “Touch vibration” option, then click ”Off”.

Firstly, please be noted that the alarm does not work in power off mode.
Secondly, please remember to touch the icon   after you finish editing your alarm. There will be a green bar under the icon if the alarm is activated successfully.

Long press “ ” soft key, you can see “+”/ “P”/ “W” swiftly one by one. Then short press “ ” soft key, choose the characters“+” “P” “W”.

Please press “menu” key at home screen ->"Settings” ->"Call settings” ->"Call forwarding”->"Always forward” -> Input the phone number which you want to forward to and enable it.

The warning message (as below snapshot) means the power supply from PC to modem via USB connector is insufficient, which is caused by the instability of old version PC main board or laptop.

 
We suggest you use a Y-USB-Cable to connect your PC and modem, if you meet this kind of problem. It will be appreciated if you can send us the brand and model of your PC from the following website:
http://www.alcatelonetouch.com/company/contactus.html

The maximum message size of 909/910 series phones is 300KB. You can attach any attachment within this size by following steps:
Create a new message ->touch “Menu” key->"Attach”-> select the file which you want to attach.
You can also attach more than one attachment by following below steps, but the total size of these attachments should be within 300KB.
Create a new message-> touch “Menu” key->"Attach”->"Slideshow”->"Slide 1” ->"Add picture”-> select the file which you want to attach-> touch “Menu” key ->"Add slide”->"Add picture”-> repeat if you need to attach more attachments.

You can also add music as attachment if you press “Add music” instead of “Add slide”.

Alcatel Modems are compatible with Windows / Mac OS. Detailed specifications might be different according to different models. Please find the detailed information on the Alcatel Website:
http://www.alcatelonetouch.com/products/mobile_broadband.html

Please press “menu” key at home screen->"Settings” ->"Wireless & networks” ->Turn on->"Bluetooth”. Then go to main menu ->"File Manager” -> Long press the file which you want to send by Bluetooth ->"Share”->"Bluetooth”-> Select a device, then the file will be transferred.

Our new products including Model OT-X070/X205/X210 are compatible with Windows7.
OT-X200 and OT-X060 can also be compatible with Windows7 if you install the data card Windows7 driver on you computer. Please download the driver from below website:
http://www.alcatelonetouch.com/support/download.html
Please be noted that the installation of driver only updates the driver on PC without any software updated for your modem. You need to install the driver on the Windows7 computer which you are using with the modem.

1. Please make sure your SD card is undamaged and can be recognized by your handset.
2. Please make sure the right USB cable for One Touch 909/910 is used.
3. When you connect the handset to PC, you’ll get the notification of “USB connected”. Please press “Turn on USB storage”, then you can access your SD card on PC.

Normally, your PC can recognize and install the USB driver automatically.
Windows systems will create files for related USB driver under below location on your PC when you complete the installation of Dashboard:
C:\Program Files\HSPA USB MODEM\Driver.
Similar method is available for Mac PC. Please check the following Driver Path snapshot for your reference.
 
OT-X200 and OT-X060 are not compatible with Windows7 with the original driver. We provide a driver to solve this problem. Please download the driver from below website:
http://www.alcatelonetouch.com/support/download.html
If you are using the modem with Linux PC, please write to us directly if you have any questions/ requests.

If you want to stop the connection between SD card and PC, please click the status bar on home screen and drag it down, then click “Turn off USB storage”->"Turn off”.

The “Autorun” might not work well depending on the operation system's privacy rights setting. Please double click the shortcut icon on the desktop or the CD icon in "My computer" to run the application manually.
Or you can change the setting on your computer following below steps:
1). Click “Start” menu on your PC, and then select “Run”.
2). Type in “gpedit.msc” in the “Run” dialog box, and click “OK” to enter Group Policy.
 
3). Select “Administrative Templates / System / Turn off Autoplay”, click the right mouse button, select and click “Properties”.


4). Select “Disabled”, then click “OK” to complete the setting.

Firstly please make sure the input methods you need have been installed in your phone. Then go to “messaging”->"New messages”->Long press the blank area and click “Input method” on the popup window, you can select the input method that you want.

Firstly, please make sure that the SIM card is well inserted to your modem and the modem is well connected with your PC.
Secondly, please check whether PIN verification fails or PUK is activated with your SIM card. If yes, please contact your service provider for help.
Thirdly, please check whether you are using the correct network mode and frequency band.
If the problem persists, please contact an Alcatel repair center for help. You can check the contact information from Alcatel website:
http://www.alcatelonetouch.com/support/hotlines_repaircenters.html

You can add/move the applications on home screen in the following two ways:
1. Press menu key at keyboard, click “Add”, choose an item: Shortcuts / Widgets/ Folders/ Wallpapers/Themes, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, the icon will be displayed and moved on home screen.
If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds the icon will then become bigger and a trash can icon will appear at the bottom of home screen. The application will be deleted from the home screen if you drag the application icon to the trash can.

Firstly please try to use the modem with another USB port. If the problem persists, please contact an Alcatel repair center for help. You can check the contact information from Alcatel website:
http://www.alcatel-mobilephones.com/global/Home/home/support/repair-centers

The contacts in the SIM card should be imported to handset before you use them. Please press Menu key when you get in the contacts interface, then choose “Import/Export” ->"Import from SIM card”. You can also choose “Import from SD card” if you have vCard saved in your SD card.

For OT-X060S/ X060A / X201X / X210D:
 
For OT-X200D/ X150/ X151:

Yes, the phone can be used without SD card. But the SD card is mandatory for some applications, such as camera, camcorder and downloading files from internet. We suggest you have an SD card, so that you can fully use all the functions.

Open the dashboard, select “Setting” ---> “About”, then you can get the dashboard version.
Open the dashboard, select “Setting” ---> “Diagnostics”, then you can get the firmware version.
You can contact our repair center for help if you want to upgrade the firmware of your modem.

APK (Android Package) file is the installation file for Android phone, which can be downloaded from Google Market or other websites. Please copy APK files to the SD card and use the built-in File Manager program to open it, then follow the setup wizard to finish the installation.
Please be noted that the third-party APK files downloaded from other websites except Google Market are not allowed to be installed by default due to security reason. You can change the setting by the following method: “Setting” ->"Applications”, then activate “Unknown sources” option.

The signal strength impacts the internet speed directly. Weak signal always leads to low internet speed. Please try to use your modem in another place. If the problem persists, please contact your operator/service provider for help.

The built-in programs in the handset are not allowed to be uninstalled. You can only uninstall the applications installed by yourself.
Please press “menu” key at home screen->"Settings” ->“Applications” ->"Manage applications”, then you can see the applications installed by yourself. Please click the one that you want to uninstall and follow the uninstall process.

Firstly, please make sure your modem is compatible with your PC’s operation system. You can find this information on our website "Products".
Secondly, the installation of modem in some computers might take several minutes, depending on the PC configuration. Please wait and do not cancel the process, or you will have to uninstall and re-install the modem again.
If there is a critical upgrading of operation system, please download related drivers on Alcatel website or contact our hotlines/Repair Centers.

Please press “menu” key at home screen ->"Settings” ->"Wireless & networks”->Turn on “Wi-Fi” ->Press “Wi-Fi settings” -> Select “Network notification” -> press “menu” key ->"Scan”-> The available Wi-Fi networks will be listed.
Press the network which you want to connect. If the connection is successful, the Wi-Fi icon will be shown on the top of the status bar, near the antenna signal icon.

Normally the installation of modem is less than two minutes. It might take several minutes with some computers, depending on the Operation System and PC configuration.
Please wait and do not cancel the process, or you will have to uninstall and re-install the modem again.

The phone requires around 5 minutes to access the GPS satellite and to get the best positioning when you use the GPS for the first time. A better and quicker positioning requires to be stable in a place with clear view of the sky. The GPS needs around 20-40s to get the best positioning after the first time.

• Due to computer's USB port design limitation, some ports might not match the modem perfectly. Please make sure your modem is inserted correctly. You can remove the device and insert it again, or insert the device to another USB port.
• The “Autorun” might not work well due to the operation system's privacy rights setting. Please double click the shortcut icon on the desktop or the CD icon in “My computer” to run the application manually.

Please press “Traffic Manager” from home screen or menu to start the application. In “General” page, you can have a clear picture of data traffic including data, call and SMS. Press “Data”, then you can enable or disable counter, set counting period, set starting time and reset counter. By activating “data limit”, you will receive a warning if limitation is reached. The default value of data limit is 100M, and you can also change it in “Limit”.
"Call” and “SMS” have the same operation with Data.

The “Autorun” might not work well due to the operation system's privacy rights setting. Please double click the shortcut icon on the desktop or the CD icon in “My computer” to run the application manually.

You have reached the end of this page when this sign shows up. You will also find the same sign at the top of screen when you scroll screen up to the top. This is a default setting in Android2.3.

If the modem keeps searching network without successful access, or there is unexpected error of other applications, the dashboard can not be initialized successfully. Please close the dashboard, plug out the device and insert it to try again.
If the problem is not solved, please restart the computer and try again.
If the problem persists, please contact an Alcatel repair center for help. You can check the contact information from Alcatel website:
http://www.alcatelonetouch.com/support/hotlines_repaircenters.html

The screen can orientate automatically with the machine moving. You can go to “setting”->"Display” ->"Auto-rotate screen” to deactivate it.

Firstly, please make sure your (U)SIM card is still in balance.
Secondly, please check the PC's power supply. If it is low, please use assistant cable to supply power.
Thirdly, please check with your service provider for network information.
If the problem persists, please contact an Alcatel repair center for help. You can check the contact information from Alcatel website:
http://www.alcatelonetouch.com/support/hotlines_repaircenters.html

Please press “menu” key at home screen->"Settings” ->"Location & security”->"Set up screen lock”->"Pattern”.
An example of unlock pattern will appear on the screen to show you how to do. Click “Next” to continue.

Draw an unlock pattern as you want and memorize it. Click “continue”.

Draw the pattern again and click “confirm”. Now the pattern is the unlock pattern for your phone.

Firstly, please make sure your (U)SIM card is in normal service status with Internet service rights.
Secondly, please make sure you are in a place with good network signal covered.
Thirdly, please check if the connection profile (APN) is correct. Sometimes, operator might change the connection profile without notification.
If the problem persists, please contact an Alcatel repair center or your service provider for help.

If you forget the screen unlock pattern, please make user data format in the following way:
Turn off the handset, press the volume up key and the Power key at the same time for a few seconds until you see the reset interface. The handset can be used without screen unlock pattern after its reboot.
Please be noted that user data format will erase all data from your phone (not include SD card files and current system software).

Firstly, please disconnect and connect the Internet to check again.
Secondly, please check the IE settings, or upgrade the IE browser, or reinstall it.
Thirdly, please check whether your operation system is affected by virus with a professional anti-virus software. If yes, please kill and virus completely and try again.
If the problem persists, please contact your service provider for help.

When too many temporary files have been stored in memory, it may affect system response. We suggest you find suitable APK from Android Market to clean your database. Please do not install too many applications in system which might affect the operation performance. It is suggested to use “Task manager” to kill the unused running programs and use “File manager” to uninstall the unnecessary applications. You can also visit our website to find the latest software to update your system. 

Please check whether the SMS center number is correct. If yes, please check whether the network is well covered. If the problem persists, please contact your service provider for help.

If your moving speed is around 8-10km/h, you will not get a location fixed by GPS. Please reduce the speed or have a stop for 20-30 seconds, then you can get the location fixed.

Firstly, please check whether the SMS memory is full. If yes, please delete some messages.
Secondly, you might need to wait for a while to receive the message if the network is busy. Thirdly, you can send a SMS or connect the Internet again to "wake up" the network server.

Please confirm that your Wi-Fi router or firewall is not blocking pot 5228(TCP and UDP). You can read the user guide of your Wi-Fi equipment or contact your IT for more details.

The announced data transfer rate is the speed in the theoretic network condition.
The actual wireless speed is related with the following listed factors:
1) Modem's throughput capability;
2) Wireless network's throughput capability;
3) Wireless network's real time congestion;
4) Wireless network's signal quality of your location;
5) The web server's throughput capability, which you are accessing;
6) SIM/USIM's registered downloading/uploading speed rights.

If the time or time zone is not correctly set, the phone might have connection error or certificates error when you use the above applications. Please set your handset’s time to the correct local time including time zone, date and time.

The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available.
The difference between E-mail and One Touch Mail is the PUSH function.
With One Touch Mail, when an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set.
With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

1．Please go to menu-> “Setting”-> "Wireless & networks”.

2. Select “Mobile networks” ->"Access Point Names” ->you can select a corresponding APN or press “Menu” key->  Create a “New APN”.

3. Please input the data according to local network parameter.

After the above steps are done, you can access Internet.
If you have any question, please contact us.

Please go to menu --> “Java” --> “Java applications” --> “One Touch Mail” --> “Launch” --> “OK”.
 

Select “Options” --> “Launch” --> “ok”, then One Touch Mail application is loading.

 

One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.

Please long press the message and then a list of options will appear on the screen. You can choose the option by touching it.

One Touch Mail supports to play music with Mp3 and WAV format. RM and WMA formats are not supported. Please be noted that the processing takes long time if the file is big.

Yes, you can use the phone without a Google account. One Touch 909/910 is a smart phone with Android system which has built in programs such as Google mail and Google Market, which request a Google account for application. We suggest you have a Google account so that you can fully use all the functions of Android operating system.

One Touch Mail supports Microsoft word, Microsoft Excel, PDF and TXT documents. Please be noted that the processing takes long time if the file is big.

Please long press Home key and the recently used programs will be displayed on the screen.

One Touch Mail supports JPEG, BMP and PNG type pictures. Please be noted that the processing takes long time if the file is big.

Please press “menu” key at home screen->"Settings” ->"Sound” ->"Phone ringtone” -> Select the ringtone you want to set.
You can also go to main menu ->"File Manager” -> find the mp3 file which you want to set as your incoming call ringtone-> press “menu” ->"Use as ringtone”.

One Touch Mail supports to upload attachments with capacity up to 2M.
It supports to download attachments with capacity up to 5M for IMAP mail type and 1M for POP3 mail type.

Firstly, please be noted that the alarm does not work in power off mode.
Secondly, please remember to touch the icon   after you finish editing your alarm. There will be a green bar under the icon if the alarm is activated successfully.

Please press “menu” key at home screen ->"Settings” ->"Call settings” ->"Call forwarding” ->"Always forward”-> Input the phone number which you want to forward to and enable it.

The maximum message size of 909/910 series phones is 300KB. You can attach any attachment within this size by following steps:
Create a new message-> touch “Menu” key->"Attach” ->select the file which you want to attach.
You can also attach more than one attachment by following below steps, but the total size of these attachments should be within 300KB.
Create a new message-> touch “Menu” key->"Attach” ->"Slideshow” ->"Slide 1” ->"Add picture” ->select the file which you want to attach-> touch “Menu” key->"Add slide” ->"Add picture”-> repeat if you need to attach more attachments.

You can also add music as attachment if you press “Add music” instead of “Add slide”

Please press “menu” key at home screen ->"Settings”->"Wireless & networks” -> Turn on->"Bluetooth”. Then go to main menu->"File Manager” -> Long press the file which you want to send by Bluetooth ->"Share” ->"Bluetooth” -> Select a device, then the file will be transferred.

1. Please make sure your SD card is undamaged and can be recognized by your handset.
2. Please make sure the right USB cable for One Touch 909/910 is used.
3. When you connect the handset to PC, you’ll get the notification of “USB connected”. Please press “Turn on USB storage”, then you can access your SD card on PC.

If you want to stop the connection between SD card and PC, please click the status bar on home screen and drag it down, then click “Turn off USB storage” ->"Turn off”.

Firstly please make sure the input methods you need have been installed in your phone. Then go to “messaging” ->"New messages”-> Long press the blank area and click “Input method” on the popup window, you can select the input method that you want.

You can add/move the applications on home screen in the following two ways:
1. Press menu key at keyboard, click “Add”, choose an item: Shortcuts / Widgets/ Folders/ Wallpapers/Themes, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, the icon will be displayed and moved on home screen.
If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds the icon will then become bigger and a trash can icon will appear at the bottom of home screen. The application will be deleted from the home screen if you drag the application icon to the trash can.

 The contacts in the SIM card should be imported to handset before you use them. Please press Menu key when you get in the contacts interface, then choose “Import/Export”-> "Import from SIM card”. You can also choose “Import from SD card” if you have vCard saved in your SD card.

Yes, the phone can be used without SD card. But the SD card is mandatory for some applications, such as camera, camcorder and downloading files from internet. We suggest you have an SD card, so that you can fully use all the functions.

APK (Android Package) file is the installation file for Android phone, which can be downloaded from Google Market or other websites. Please copy APK files to the SD card and use the built-in File Manager program to open it, then follow the setup wizard to finish the installation.
Please be noted that the third-party APK files downloaded from other websites except Google Market are not allowed to be installed by default due to security reason. You can change the setting by the following method: “Setting” ->"Applications”, then activate “Unknown sources” option.

The built-in programs in the handset are not allowed to be uninstalled. You can only uninstall the applications installed by yourself.
Please press “menu” key at home screen->"Settings”->"Applications” ->"Manage applications”, then you can see the applications installed by yourself. Please click the one that you want to uninstall and follow the uninstall process.

Please press “menu” key at home screen->"Settings” ->"Wireless & networks” ->Turn on “Wi-Fi” -> Press “Wi-Fi settings” -> Select “Network notification” -> press “menu” key ->"Scan” ->The available Wi-Fi networks will be listed.
Press the network which you want to connect. If the connection is successful, the Wi-Fi icon will be shown on the top of the status bar, near the antenna signal icon.

The phone requires around 5 minutes to access the GPS satellite and to get the best positioning when you use the GPS for the first time. A better and quicker positioning requires to be stable in a place with clear view of the sky. The GPS needs around 20-40s to get the best positioning after the first time.

Please press “Traffic Manager” from home screen or menu to start the application. In “General” page, you can have a clear picture of data traffic including data, call and SMS. Press “Data”, then you can enable or disable counter, set counting period, set starting time and reset counter. By activating “data limit”, you will receive a warning if limitation is reached. The default value of data limit is 100M, and you can also change it in “Limit”.
“Call” and “SMS” have the same operation with Data.

You have reached the end of this page when this sign shows up. You will also find the same sign at the top of screen when you scroll screen up to the top. This is a default setting in Android2.3.

The screen can orientate automatically with the machine moving. You can go to “setting”  ->"Display”  ->"Auto-rotate screen” to deactivate it.

Please press “menu” key at home screen ->"Settings”->"Location & security” ->"Set up screen lock” ->"Pattern”.
An example of unlock pattern will appear on the screen to show you how to do. Click “Next” to continue.
   
Draw an unlock pattern as you want and memorize it. Click “continue”.
    
Draw the pattern again and click “confirm”. Now the pattern is the unlock pattern for your phone.

If you forget the screen unlock pattern, please make user data format in the following way:
Turn off the handset, press the volume up key and the Power key at the same time for a few seconds until you see the reset interface. The handset can be used without screen unlock pattern after its reboot.
Please be noted that user data format will erase all data from your phone (not include SD card files and current system software).

When too many temporary files have been stored in memory, it may affect system response. We suggest you find suitable APK from Android Market to clean your database. Please do not install too many applications in system which might affect the operation performance. It is suggested to use “Task manager” to kill the unused running programs and use “File manager” to uninstall the unnecessary applications. You can also visit our website to find the latest software to update your system.

If your moving speed is around 8-10km/h, you will not get a location fixed by GPS. Please reduce the speed or have a stop for 20-30 seconds, then you can get the location fixed.

Please confirm that your Wi-Fi router or firewall is not blocking pot 5228(TCP and UDP). You can read the user guide of your Wi-Fi equipment or contact your IT for more details.

If the time or time zone is not correctly set, the phone might have connection error or certificates error when you use the above applications. Please set your handset’s time to the correct local time including time zone, date and time.

1．Please go to menu “Setting” "Wireless & networks”
   
2. Select “Mobile networks”  “Access Point Names” ->you can select a corresponding APN or press “Menu” key   Create a “New APN”
    
 

3. Please input the data according to local network parameter.
   
 
 
After the above steps are done, you can access Internet.
If you have any question, please contact us.

Firstly, if your phone is in a region with weak 3G signal, we suggest you select “Use only 2G network” to prevent your mobile always switching between 2G and 3G network. Please press menu key from home screen ->"Settings”->"Wireless & networks”  ->"Mobile networks” -> Select ->"Use only 2G networks”.
 
 

Secondly, please close some applications which are not used in background.
Please press menu key  ->Setting  “Applications”  ->"Running services” -> select the idle programs that you are not using.
 
 

Thirdly, please adjust the screen brightness.
Please press menu key from home screen->  “Settings”  ->"Display” ->"Brightness”.
 
Fourthly, please deactivate Wi-Fi and Bluetooth when you are not using them.
Please press menu key from home screen->  “Settings”  ->deactivate “Wireless & networks”/”Bluetooth”
 

There are two methods to use the phone as modem:
Method 1: By using USB tethering
1. Please make sure USB driver has been installed in PC;
2. Please go to main menu->   “Settings”->  "Wireless & networks”  ->"Tethering & portable hotspot”   -> activate “USB tethering”

Method 2: By using portable Wi-Fi hotspot
1. Please go to main menu->   “Settings” -> "Wireless & networks” ->"Tethering & portable hotspot”->   activate “Portable Wi-Fi hotspots ->   Go to “portable WI-FI hotspot settings” ->press configure Wi-Fi hotspot” to change device name and set up password ->  save.
 

2. Please activate the wireless network connection of your computer and it will auto search the wireless signal; then connect it and input the same password.

Note: 1. Please make sure bluetooth is off when you are using portable hotspots; 2. Please turn off portable Wi-Fi hotspot when you are not using it for security concern.

Once phone and PC get connected, the phone can act as a modem.

Firstly, if your phone is in a region with weak 3G signal, we suggest you select “Use only 2G network” to prevent your mobile always switching between 2G and 3G network. Please press menu key from home screen ->  “Settings”->  "Wireless & networks” ->"Mobile networks”->  Select "Use only 2G networks”.
 

 

Secondly, please close some applications which are not used in background.
Please press menu key  Setting -> “Applications” ->"Running services”  ->select the idle programs that you are not using.
 
 
Thirdly, please adjust the screen brightness.
Please press menu key from home screen->  “Settings”  ->"Display”  ->"Brightness”.
 
Fourthly, please deactivate Wi-Fi and Bluetooth when you are not using them.
Please press menu key from home screen -> “Settings” -> deactivate “Wireless & networks”/”Bluetooth”
 

There are two methods to use the phone as modem:
Method 1: By using USB tethering
1. Please make sure USB driver has been installed in PC;
2. Please go to main menu ->  “Settings”->  "Wireless & networks”  ->"Tethering & portable hotspot”   -> activate “USB tethering”

Method 2: By using portable Wi-Fi hotspot
1. Please go to main menu->   “Settings”->  "Wireless & networks”->"Tethering & portable hotspot”  ->  activate “Portable Wi-Fi hotspots->  Go to “portable WI-FI hotspot settings” ->  press "configure Wi-Fi hotspot” to change device name and set up password  -> save.
 

2. Please activate the wireless network connection of your computer and it will auto search the wireless signal; then connect it and input the same password.

Note: 1. Please make sure bluetooth is off when you are using portable hotspots; 2. Please turn off portable Wi-Fi hotspot when you are not using it for security concern.

Once phone and PC get connected, the phone can act as a modem.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following way:
Please go to menu ->"Settings” ->"Accessibility” ->"Screen calibrator”.

Please long press the message and then a list of options will appear on the screen. You can choose the option by touching it.

Yes, you can use the phone without a Google account. One Touch 906 is a smart phone with Android system which has built in programs such as Google mail and Google Market, which requests a Google account for application. It is suggested to have a Google account so that you can fully use all the functions of Android operating system.

Please long press home key and the recently used programs will be displayed on the screen.

Please press “menu” key at home screen ->   “Settings”   ->"Sound”   ->"Phone ringtone”  ->  Select the ringtone you want.
You can also go to main menu ->  “File Manager”  ->  find the mp3 file which you want to set as your incoming call ringtone ->   press “menu”   ->"Use as ringtone”.

Firstly, please be noted that the alarm does not work in power off mode.
Secondly, please remember to touch the icon   after you finish editing your alarm.
There will be a green bar under the icon if the alarm is activated successfully.

Please press “menu” key at home screen  ->  “Settings”    ->"Call settings”  ->"Call forwarding”       ->"Always forward”  ->"  Input the phone number which you want to forward to and enable it.

The maximum message size of 906 series phones is 300KB. You can attach any attachment within this size by following below steps:
Create a new message ->   touch “Menu” key  ->  “Attach” ->   select the file which you want to attach.
You can also attach more than one attachment by following steps, but the total size of these attachments should be within 300KB.
Create a new message  ->  touch “Menu” key  ->  “Attach”   -> "Slideshow” -> "Slide 1”   -> "Add picture”  ->  select the file which you want to attach  ->   touch “Menu” key   ->  “Add slide”    -> "Add picture”  ->  repeat if you need to attach more attachments.

 

You can also add music as attachment if you press “Add music” instead of “Add slide”.

Please press “menu” key at home screen ->   “Settings”  -> "Wireless & networks” ->   Turn on "Bluetooth”. Then please go to main menu ->   “File Manager” ->   Long press the file which you want to send via Bluetooth ->   “Share”   -> "Bluetooth” ->   Select a device, then the file will be transferred.

1. Please make sure your SD card is undamaged and can be recognized by your handset.
2. Please make sure the right USB cable for One Touch 906 is used.
3. When you connect the handset to PC, long press the status bar and drop it down, then select "USB connected”   -> "Turn on USB storage”, then you can access your SD card on PC.

If you want to stop the connection between SD card and PC, please click the status bar on home screen and drag it down, then click “Turn off USB storage”   -> "Turn off”.

Please make sure the input methods you need have been installed in your phone. Then go to "messaging” ->  "New messages”->  Long press the blank area and click “Input method” on the popup window, you can select the input method that you want.

Please add/move the applications on home screen in the following two ways:
1. Press menu key at home screen, click “Add”, choose an item: Shortcuts / Widgets/ Folders/ Wallpapers, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, the icon will be displayed and moved on home screen as your finger moves.
If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, then the icon will become bigger and a trash can icon will appear at the bottom of home screen, please drag the application icon to the trash can to delete it.

The contacts in the SIM card should be imported to handset before you use them. Please press Menu key when you get in the contacts interface, and choose “Import/Export”   ->  "Import from SIM card”. You can also choose “Import from SD card” if you have vCard saved in your SD card.

Yes, the phone can be used without SD card. But the SD card is mandatory for some applications, such as camera, camcorder and downloading files from internet. We suggest you have an SD card, so that you can fully use all the functions.

APK (Android Package) file is the installation file for Android phone, which can be downloaded from Google Market or other websites. Please copy APK files to the SD card and use the built-in File Manager program to open it, then follow the setup wizard to finish the installation.
Please be noted that the third-party APK files downloaded from other websites except Google Market are not allowed to be installed by default due to security reason. You can change the setting by the following method: “Setting”  -> "Applications”, then activate “Unknown sources” option.

The built-in programs in the handset are not allowed to be uninstalled. You can only uninstall the applications installed by yourself. Please press “menu” key at home screen  ->  “Settings”   ->"Applications”  -> "Manage applications”, then you can see the applications installed by yourself. Please click the one that you want to uninstall and follow the uninstall process.

Please press “menu” key at home screen ->   “Settings”  -> "Wireless & networks”  ->  Turn on "Wi-Fi”   ->  Press “Wi-Fi settings” ->   Select “Network notification”  ->  press “menu” key  ->  “Scan”  ->  Available Wi-Fi networks will be listed. Press the network which you want to connect. If the connection is successful, the Wi-Fi icon will be shown on the top of the status bar, near the antenna signal icon.

The phone requires around 5 minutes to access the GPS satellite and to get the best positioning when you use the GPS for the first time. A better and quicker positioning requires to be stable in a place with clear view of the sky. The GPS needs around 20-40s to get the best positioning after the first time.