Have a look to the most Frequently Asked Questions, and get an answer to your own ones.

This section is dedicated to support and guide you in your experience of your mobile, with questions concerning your own mobile, updated in regular bases to give you more answers.

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Below are the TOP FAQs:

• Q1Trouble Shooting: Why does my phone display white screen when I send MMS?
  When the MMS attachment is big, it will take a rather long time to send it out. During sending process, if you press any key when the backlight is off, OT-355 might display white screen. But the phone is still working. When the MMS is send out successfully, the phone display will be normal.
  
• Q2Onetouch 355: Why does my phone display white screen when I send MMS?
  When the MMS attachment is big, it will take a rather long time to send it out. During sending process, if you press any key when the backlight is off, OT-355 might display white screen. But the phone is still working. When the MMS is send out successfully, the phone display will be normal.
  
• Q3Onetouch 803D: Why does my phone display white screen when I send MMS?
  When the MMS attachment is big, it will take a rather long time to send it out. During sending process, if you press any key when the backlight is off, OT-355 might display white screen. But the phone is still working. When the MMS is send out successfully, the phone display will be normal.
  
• Q4Onetouch 910: Why does my phone display white screen when I send MMS?
  When the MMS attachment is big, it will take a rather long time to send it out. During sending process, if you press any key when the backlight is off, OT-355 might display white screen. But the phone is still working. When the MMS is send out successfully, the phone display will be normal.
  
• Q5Security Codes: Why does my phone display white screen when I send MMS?
  When the MMS attachment is big, it will take a rather long time to send it out. During sending process, if you press any key when the backlight is off, OT-355 might display white screen. But the phone is still working. When the MMS is send out successfully, the phone display will be normal.
  
• Q6Onetouch 990: Why does my phone display white screen when I send MMS?
  When the MMS attachment is big, it will take a rather long time to send it out. During sending process, if you press any key when the backlight is off, OT-355 might display white screen. But the phone is still working. When the MMS is send out successfully, the phone display will be normal.
  
• Q7Onetouch 890D: Why does my phone display white screen when I send MMS?
  When the MMS attachment is big, it will take a rather long time to send it out. During sending process, if you press any key when the backlight is off, OT-355 might display white screen. But the phone is still working. When the MMS is send out successfully, the phone display will be normal.
  
• Q8Onetouch 906: Why does my phone display white screen when I send MMS?
  When the MMS attachment is big, it will take a rather long time to send it out. During sending process, if you press any key when the backlight is off, OT-355 might display white screen. But the phone is still working. When the MMS is send out successfully, the phone display will be normal.
  
• Q9Onetouch 813: Why does my phone display white screen when I send MMS?
  When the MMS attachment is big, it will take a rather long time to send it out. During sending process, if you press any key when the backlight is off, OT-355 might display white screen. But the phone is still working. When the MMS is send out successfully, the phone display will be normal.
  
• Q10Onetouch 901: Why does my phone display white screen when I send MMS?
  When the MMS attachment is big, it will take a rather long time to send it out. During sending process, if you press any key when the backlight is off, OT-355 might display white screen. But the phone is still working. When the MMS is send out successfully, the phone display will be normal.