1. Please connect the phone to your PC via USB data cable and download the Java program to the SD card in your phone. Please download the “Jar” file or the combination of “Jar” and “Jad” file. Only “Jad” file is not supported. (Here we take the Java program “UC Browser” for example.)
 
2. Please go to menu, select “File manager” --> “SD card” -->Select the Java program that you want to install.

3. Select “Phone” or “SD card” as the storage location.
 
After the installation, a popup message will ask you to launch this Java MIDlet or not.
4. You can also run this Java MIDlet by the following method (Java->Java applications-> UC Browser ->Launch)

Please go to menu -> “Settings” -> “Call Settings” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To new numbers” -> Input the number which you want to forward to and save the setting.

If you want to input symbols, please press the "sym" key and “Fn” key at the same time.
If you want to change the input method, please press the “Fn” key and “space” key at the same time. You can also change it by the following way: Press “Options” > “Input method”, and then choose the input method you want.

The following are the steps to configure email service on you mobile. We take Google Mail for example.
1. Please go to menu, press “Email”, it will pop up "Create new account?”, please select "Yes".
2. Please input your Email account -> "option", then select "Next".
3. Please choose your “Protocol” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.

Note:
1. Some email services can not be used for free, such as Yahoo! Mail.
2. Word, PPT, Excel attachments are not supported.

Once the battery isn't used for a long time, it is probably that the battery had been over discharged. In this case, the phone would have no charging indicator when you plug it to the charger. It doesn't mean the battery is broken. You can charge it for at least 10-30 minutes and see if there is anything changing. If the same symptom persists, the battery may really fail, please send it to our repair center. You can find the contact information of our repair centers on the below website: http://www.alcatelonetouch.com/support/hotlines_repaircenters.html

Please go to menu --> “WAP” --> “Settings” --> “Preferences” --> Select “Show images” “Never”, then the images will not display when you browse internet.
You can also go to menu --> “Settings” --> “Connectivity” --> “WAP” --> “Preferences” --> Select “Show images” “Never”.

Please turn on Wi-Fi and press “Options” in the interface of “Available networks”, then choose “Refresh”. The available Wi-Fi networks will be listed. If there is a lock on the Wi-Fi icon, a user name and password are required for connection. If no, this Wi-Fi network is for free. Please click the network which you want to connect, press “Options” then choose “Connect”. If the connection is successful, a green tag will appear on both Wi-Fi icon and signal icon. The Wi-Fi icon will also show on the top of the idle interface, near the antenna signal icon.

An E icon or a G icon displays on the top of idle interface when GPRS works. A Wi-Fi icon displays on the top of the idle interface when Wi-Fi works.

1. Please go to Menu, then click “Email” --> input your Email account --> “Options” --> “Next” --> choose your Protocol -->“Options” -->“Next”  --> “Data account” --> "Option" --> Change data account -->Select “Wi-Fi” and save it.
2. Go to Menu, then click “Wi-Fi” --> “Options” --> “Refresh” --> Select the network that you want to connect in the list--> “Options” --> “Connect”. Please enter the password if the chosen Wi-Fi is not free.
3. You can see the WIFI icon shown on the top of the idle screen when you browse you email.

Please set up your phone’s WAP parameter by selecting profile between Wi-Fi and SIM for your Internet Service.
1. Wi-Fi
Please go to Menu -> “Wi-Fi” -> “Turn on Wi-Fi” -> “Yes” -> choose an available Wi-Fi -> “Options” -> Connect
After you have connected to the chosen available Wi-Fi, return to Menu -> “WAP” -> “Settings” -> “Data account” -> select and activate Wi-Fi; Or go to menu --> “Settings” --> “Connectivity” --> “WEB” --> Select Wi-Fi.
2. SIM
Firstly please go to Menu > “Settings” > “Connectivity” > “Data account” > select your service provider and activate it, then your phone can access internet. If you can’t find your service provider, please go to menu --> “Settings” --> “Connectivity” --> “Data account” --> “Options” -->”Add GPRS account” --> input “Account name”/ “APN”/ “Username”/ “Password” and select “Authorization Type” according to local network parameter.
Then select the account by going to menu --> “Settings” --> “Connectivity” --> “WAP” --> “Data account” --> Select an available account; Or go to menu --> “Settings” --> “Connectivity” --> “WEB” --> Select an available account.
For prepaid SIM, please make sure that you have enough load for the browsing.
If the problem persists, please contact Alcatel repair center for help.

Firstly please go to the Menu and activate the Bluetooth and enter into “Device list” to search other device-> Select a device > “Pair” > select “Yes” to match ->select “Pair” on the other selected device, then two devices pair with each other successfully;
Secondly please go to the Menu > “File Manager” > select a file which you want to send via Bluetooth > “Options” >”Send” > “By Bluetooth” > select the paired device >OK > Select “Accept” on the other device > then the file will start transferring.

Please set up your phone’s Java parameter by selecting profile between Wi-Fi and SIM for your Java network Service.
Wi-Fi
Please go to Menu -> “Wi-Fi” -> “Turn on Wi-Fi” -> “Yes” -> choose an available Wi-Fi -> “Options” -> Connect;
After you have connected to the chosen available Wi-Fi, return to Menu -> “Java” -> “Java settings” ->”Java networks” -> Activate Wi-Fi

SIM
Firstly please go to Menu > “Settings” > “Connectivity” > “Data account” > select your service provider and activate it, then your phone can access internet. If you can’t find your service provider, please go to menu --> “Settings” --> “Connectivity” --> “Data account” --> “Options” -->”Add GPRS account” --> input “Account name”/ “APN”/ “Username”/ “Password” and select “Authorization Type” according to local network parameter.

Secondly please go to Menu -> “Java” -> “Java settings” ->”Java networks” ->select your service provider’s network.
For prepaid SIM, please make sure that you have enough load for this service application.
If the problem persists, please contact Alcatel repair center for help.

There are two methods to transfer data between phone and PC:
Method 1: By using USB cable
If you want to transfer data among memory card, phone memory and PC, please connect your phone to PC via user data cable, and select “Mass storage” from your phone, then you will find two removable disks in your computer, one is phone memory, the other is memory card. Now you could transfer data among PC, phone memory and memory card.
 
Method 2:  By using PC suite
1.Take V7.0.36 for example. Open PC suite->connect your phone to PC via user data cable ->select “Com port” on phone screen, you will see “connected” status on PC suite->Select “Multimedia”

2.Transfer data from PC to phone: Select a folder-> right-click the file and select “Copy from folder”. 
 
 Select a file you want to transfer, click “OK”.

  Then the file will be transferred to your phone.
 
  3. Transfer data from your phone to PC: select a file-> right-click the file ->"Copy to folder”
 
  Select a place that you want to transfer to; click “OK”, then the file will be transferred from your phone to PC.

You can use your phone as webcam for instant messaging on your PC.
1. Please connect your phone to PC via USB cable and select “Webcam” from your phone screen;
2. Go to “My computer” on your PC and find USB video device under “Scanner & Camera”.

It may be the problem of the phone, network, or your settings. Please perform the following checks:
1. Make sure you have dialed a valid number and press the pick up call key.
2. Make sure your mobile phone is connected to a network, and that the network is not overloaded or unavailable.
3. Check your subscription's status with your service provider.
If the problem persists, please try the following steps:
1. Check if you had activated call barring. 'Call barring' means you had barred some out-going call (All calls, All calls except those in SIM contacts, International calls, International except home) or incoming call (All calls, All calls except those in SIM contacts, Roaming). If you had activated, please cancel it through “Menu”->”Settings”->”Call Settings”->”Call barring”->”Cancel all barring”.
 2. Check if you had activated flight mode. 'Flight mode' means you had disconnected with service provider, and you will not be able to make out-going call and can't receive call. If you had activated, please cancel it by going to “Menu”-> “Settings” ->“Flight mode”, then select “Normal mode”.
3. Check if you had activated 'call forwarding'. It is possible that your incoming calls will be forwarded directly to your voicemail or other phone. If you had activated, please cancel it through “Menu”-> “Settings”-> “Call Settings”-> “Call forwarding”-> “Cancel all forwarding”.
If the problem still can’t be solved, please bring your phone to Alcatel repair center according to the country you are located in: http://www.alcatelonetouch.com/support/hotlines_repaircenters.html

Firstly please check if you have set up your phone’s WAP parameter, if not, please follow below steps:
Go to menu --> “Settings” --> “Connectivity” --> “Data account” --> “Options” -->”Add GPRS account” --> input “Account name”/ “APN”/ “Username”/ “Password” and select “Authorization Type” according to local network parameter.
Then select the account by going to menu --> “Settings” --> “Connectivity” --> “Multimedia message” --> “Data account” --> Select an available account.
For prepaid SIM, please make sure that you have enough load for the browsing.            
If the problem persists, please contact Alcatel repair center for help.

The failure could relate to the phone, the battery or the charger. Please perform the following steps:
Make sure you are using an Alcatel’s battery and charger, which are compatible with your phone model.
Take out the battery and put it back, following the instructions in the user’s guide.
Charge the phone with the Alcatel charger for several minutes and then check whether the phone can be turned on. If you have not used your mobile phone for long time, the battery might be deeply discharged. It will take up to 30 minutes to activate the battery. In this case, please wait at least for 30 minutes and check again.
If you have an extra Alcatel battery or charger compatible with your cell phone model, you can try using them.
If the problem still persists, please reset your phone by long pressing the “#” key and Power on/off key at the same time in power off mode. Please note that after factory data reset all personal data added by the user will be lost (except SIM card and memory card).
If the problem still can’t be solved, please bring your phone to Alcatel repair center according to the country you are located in: http://www.alcatelonetouch.com/support/hotlines_repaircenters.html

The failure could relate to the phone, the battery or the charger. Please perform the following steps:
Make sure you are using an Alcatel’s battery and charger, which are compatible with your phone model.
Take out the battery and put it back, following the instructions in the user’s guide.
Charge the phone with the Alcatel charger. If the battery can be charged successfully, please check the mobile again.
If you have an extra Alcatel battery or charger compatible with your cell phone model, you can try using them.
If the problem still persists, please reset your phone by long pressing the “#” key and Power on/off key at the same time in power off mode. Please note that after factory data reset all personal data added by the user will be lost (except SIM card and memory card).
If the problem still can’t be solved, please bring your phone to Alcatel repair center according to the country you are located in: http://www.alcatelonetouch.com/support/hotlines_repaircenters.html

The failure could relate to the phone, the battery or the charger. Please perform the following steps:
Make sure you are using an Alcatel’s battery and charger, which are compatible with your phone model.
Charge the battery as indicated in the user’s guide.
Take out the battery and put it back, following the instructions in the user’s guide.
If you have an extra Alcatel battery or charger compatible with your cell phone model, please try to use them.
If the problem still can’t be solved, please bring your phone to Alcatel repair center according to the country you are located in: http://www.alcatelonetouch.com/support/hotlines_repaircenters.html

‘No service’ means no network found by your mobile phone. In this case please move to another place or switching off and then switch on the handset again to check if network can be found.
‘Emergency’ means no available network allows user to register on it to get normal service in your location, so only emergency call is available. In this case please move to another place to check if available network can be accessed.
If your phone’s screen shows ‘Invalid SIM’, please check with your service provider if the SIM card has any failures. If you are roaming, the network might reject you with some special reasons. In this case please switch off and switch on the handset to check again.

Network Key is from your service provider. It appears when you want to use SIM card from another service provider. If you don’t know the right Network Key, please contact your service provider.
For some service providers, if you have input wrong Network Key above certain times, your phone will be SIM locked and your phone screen will show ‘SIM card locked! Please contact operator! Reset key?’. In this case, even the original operator’s SIM card can not be used. Please contact your service provider for help.

The failure could relate to the phone, the battery or the charger. Please perform the following steps:
Make sure your phone is connected to a network, which is not overloaded or unavailable.
Check your subscription’s status with your service provider.
Check your phone’s memory. If the memory is full, you will not be able to receive message. Please delete some content in your phone’s memory.
Check the service number with your phone service provider. If the number is wrong, you will not be able to send or receive message.
If the problem still can’t be solved, please bring your phone to Alcatel repair center according to the country you are located in: http://www.alcatelonetouch.com/support/hotlines_repaircenters.html

Please check whether your phone’s memory is full. If yes, please delete some files and restart it to check again.
If the problem persists, contact an Alcatel repair center for help. You can check the contact information from Alcatel website:
http://www.alcatelonetouch.com/support/hotlines_repaircenters.html

Please go to the main menu-> “Settings”-> “Phone setting” ->“Keypad shortcuts” -> “Numeric keys”-> Choose the key you want to set and press ”Options”->”Edit” ->“Contacts” -> Choose a contact;  Then long press the key you set, the phone will dial the contact directly.

Please go to the main menu->”Profiles” -> choose one profiles and press “Options” -> “Customize” -> use navigation key to find “ringtone”, “power on/off beep”, select your favorite ringtone or silence.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “     ”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process.
Please note that all personal data added by the user will be lost (except SIM card), which includes: pictures, audio, video, downloaded applications and games, products directory data and WAP bookmark etc. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

Please press “Personalise” on home screen -> “Edit widgets” -> select the application which you want to add/delete on the home screen ->”Save”. Maximum widget number is 5.
You can also use “Reorder widgets” to adjust the applications place by selecting one application and pressing up or down navigation key make it.

Tethering is a method for connecting a computer or other devices to the internet via an 
 internet - capable mobile phone. It will share your phone’s internet connection and incur additional network charge.
There are two methods to use tethering:
Method 1: By using USB tethering
1. Please make sure USB driver has been installed in PC;
2. Please connect your phone to PC via USB cable, it will pop a message, please select
  “USB tethering”.
Method 2: By using Wi-Fi hotspot
1. Please go to main menu -> “Tethering” -> “Wi-Fi hotspot” -> choose “Switch on” and configure Wi-Fi hotspot by following steps. You can change device name at “SSID” and then set up the password. When you finish the setting, there will be an icon on the left top of your phone.


2. Please activate the wireless network connection of your computer and it will auto search the wireless signal; then connect it and input the same password.
Note: 1. Please make sure the data connection in your phone is enabled;
       2. Please make sure Bluetooth is off when you are using portable hotspots;
       3. Please turn off portable Wi-Fi hotspot when you are not using it for security concern.