FOTA means Firmware Over-The-Air, which is a function imbedded in Alcatel Android phones to upgrade handset software to the latest version.

Three are 3 ways to upgrade your phone to ICS (Android 4.0):
1. Please upgrade your phone with FOTA;
2. Please upgrade your phone with one touch upgrade which can be downloaded from our official website;
3. Please visit our repair center to upgrade your phone.

For updating your Alcatel ONE TOUCH 995 from Android 2.3 to Android 4.0, you need to upgrade twice with FOTA. The first time is to upgrade your phone from Android 2.3 lower version to 2.3 highest version V61j; while the second time is to upgrade from 2.3 highest version to ICS 4.0. Please follow the steps below to make upgrade twice:
1. Please press “Menu” key at home screen--> “Settings”-->“About phone”-->“System updates” -->“Check for update” -->“Download”, then the phone will download a package to your SD card. “Install” the package, then the phone will auto reset.
 
2. After the above upgrade finishes successfully, please go to “Settings”-->“About phone”-->“System updates”--> “Check for update” again to check whether there are other updates. If yes, please update again; if there are no other updates, it means your phone software version is the latest one.

Both 3G and Wi-Fi are available to check and download firmware. Wi-Fi is preferred as the downloading package is a little big in size which is used to upgrade Android 2.3 to 4.0. Please make sure your phone is not in sleep mode when using Wi-Fi to download the firmware package, or the download process will stop.

FOTA will erase personal APK, call record, contacts, alarms, customize gallery in phone memory. But it will not erase data in your SIM card and SD card. It is suggested to use an APK called “Backup cloud” to backup your phone data.

Download failure might be caused by unstable Wi-Fi network. Please try again by clicking “Download” button. You can try this way several times if needed. Or you can also reset and re-launch FOTA via the following step:
1. Please press “Menu” key at home screen --> “Settings” -->“Applications” -->“Manage applications” -->“FOTA App” -->“Clear data”-->“OK”.



2. Re-launch FOTA by pressing “Menu” key at home screen --> “Settings”-->“About phone”-->“System updates”-->“Check for update” -->“Download”-->“Install”.

It happens when Wi-Fi interrupts or SIM network is not stable. In this case, the “Download” button will light up. Please move to a place with strong signal, connect Wi-Fi or SIM network and press “Download” button to continue the downloading process. You can control downloading process manually by clicking “Pause” when downloading, moving to a place with strong signal and clicking “Download” to continue.

In this case, system will stop but keep the downloading process and “Download” button will light up. Please charge your phone fully or replace a new battery, and press “Download” button to continue the downloading progress.

Your handset status bar will show “upgrade successful” after upgrading successfully.
In order to avoid missing another new software package, it is suggested to check update again by going to “Settings”-->“About phone”-->“System updates”--> “Check for update” so as to make sure your handset is installed with the latest software version.

Usually the system will pop up a message to remind you of charging handset if your battery power is less than 30%.
If your handset power off during installing, please charge your handset fully then press “Menu” key at home screen --> “Settings” -->“About phone”-->“System updates” -->“Install”.

Please note that it is because there is no new package upgradeable in the server. You can set “Auto-check intervals” once a week to avoid missing updating by pressing “Menu” key at home screen -->“Settings”-->“About phone”-->“System updates”-->“Settings and help” -->“Auto check intervals” -->select time.

NO, please note that SD card is mandatory for FOTA update to check firmware and the downloading software package will be stored in SD card. Please free some space in SD card for FOTA update.

It is highly recommended to use Wi-Fi instead of SIM network to download.
Download speed depends on Wi-Fi speed of internet provider. Please check Wi-Fi speed to make sure download process runs smoothly and fast.

Please press “Menu” key at home screen--> “Settings”-->“About phone”-->“System updates”-->“Settings and help” -->“Auto check intervals” -->select time.

The update brings Ice Cream Sandwich Android 4.0 to your ALCATEL ONE TOUCH 995. Please note that your phone will lose ONE TOUCH 3D Launcher as this software isn’t compatible with Android 4.0.