Faq - Trouble Shooting

  • Q1Why is the touch lens insensitive or not responsive when I click it?
  • Q2Why does my PC display a warning message of 'Power Surge On Hub Port' when I install/connect the modem?
  • Q3How can I transfer the contacts from Alcatel feature phone to Android phone?
  • Q4I can't make outgoing call, I can't receive incoming call.
  • Q5How can I watch Youtube video?
  • Q6How can I use my phone as webcam?
  • Q7Why couldn’t I send MMS?
  • Q8How can I transfer data between phone and PC?
  • Q9Why does the touch screen deviate / respond slowly sometimes?
  • Q10How can I watch Youtube video?
  • Q11How can I use my phone as webcam?
  • Q12Why couldn’t I connect to Internet successfully and why couldn’t I download files from Internet?
  • Q13Why does my mobile can not be switched on?
  • Q14Why does my mobile phone turn off automatically?
  • Q15Why is my phone always showing low power?
  • Q16Why does my phone show ‘No Service’, ‘Emergency’ or ‘Invalid SIM’?
  • Q17Why does my phone show ‘Network key?’ or ‘Reset Key?’?
  • Q18Why couldn’t I receive incoming calls and make outgoing calls?
  • Q19Why does my mobile phone have no ringtone?
  • Q20Why does the communication of my mobile phone break down sometimes? Why is the audio quality sometimes poor during communication?
  • Q21How can I send and receive multimedia messages (MMS)?
  • Q22Why does my phone can not send or receive text message (SMS)?
  • Q23Why do I have text message sending/ receiving error?
  • Q24Why is there no battery charging icon indicated on my phone when I plug in a charger?
  • Q25Why couldn’t my phone take photos/make videos?
  • Q26Why couldn’t I transmit data between my phone and PC?
  • Q27Why is the time of some cities incorrect when I use ‘World Clock’ of my phone?
  • Q28How to use the modem dialup function of my phone?
  • Q29Why couldn’t I use my Yahoo! account on mobile?
  • Q30How to know whether I can use mobile Yahoo! account or not?
  • Q31How should I configure my Yahoo! account on mobile?
  • Q32How can I set up my email account by Wi-Fi?
  • Q33How can I install Java application on my phone?
  • Q34Why does my Android phone become warm?
» Android 4.1 » Android Phones » Android USB Driver Download » Back Up & Synchronization » Datacard » Feature Phone » FOTA » IDOL S » IDOL X+ » Language » ONE TOUCH 117 » ONE TOUCH 217 » ONE TOUCH 255D » ONE TOUCH 282 » ONE TOUCH 305 » ONE TOUCH 355 » ONE TOUCH 355D » ONE TOUCH 382 » ONE TOUCH 606 » ONE TOUCH 668 » ONE TOUCH 708 » ONE TOUCH 710 » ONE TOUCH 710D » ONE TOUCH 800 » ONE TOUCH 802 » ONE TOUCH 803 » ONE TOUCH 803D » ONE TOUCH 806 » ONE TOUCH 806D » ONE TOUCH 807 » ONE TOUCH 807D » ONE TOUCH 810 » ONE TOUCH 813 » ONE TOUCH 813D » ONE TOUCH 818 » ONE TOUCH 818D » ONE TOUCH 838 » ONE TOUCH 870 » ONE TOUCH 880 » ONE TOUCH 888 » ONE TOUCH 888D » ONE TOUCH 890 » ONE TOUCH 890D » ONE TOUCH 900 » ONE TOUCH 901 » ONE TOUCH 901D » ONE TOUCH 902 » ONE TOUCH 903 » ONE TOUCH 903D » ONE TOUCH 905 » ONE TOUCH 905D » ONE TOUCH 906 » ONE TOUCH 908 » ONE TOUCH 909 » ONE TOUCH 909B » ONE TOUCH 910 » ONE TOUCH 916 » ONE TOUCH 916D » ONE TOUCH 918 » ONE TOUCH 918D » ONE TOUCH 922 » ONE TOUCH 960C » ONE TOUCH 980 » ONE TOUCH 985 » ONE TOUCH 985D » ONE TOUCH 988 » ONE TOUCH 990 » ONE TOUCH 991 » ONE TOUCH 991D » ONE TOUCH 992D » ONE TOUCH 993 » ONE TOUCH 993D » ONE TOUCH 995 » ONE TOUCH 995 ICS FOTA » ONE TOUCH 997 » ONE TOUCH 997D » ONE TOUCH 998 » ONE TOUCH A205G » ONE TOUCH A382G » ONE TOUCH FIRE » ONE TOUCH IDOL Ultra(6033) » ONE TOUCH IDOL(6030) » ONE TOUCH IDOL(6030D) » ONE TOUCH IDOLX » ONE TOUCH IDOLα » One Touch Mail » ONE TOUCH POP C1 » ONE TOUCH POP C3 » ONE TOUCH POP D5 » ONE TOUCH SCRIBE EASY » ONE TOUCH SNAP(7025) » ONE TOUCH SPOP(4030) » ONE TOUCH SPOP(4030D) » ONE TOUCH STAR(6010) » ONE TOUCH STAR(6010D) » ONE TOUCH T10 » ONE TOUCH TPOP(4005D) » ONE TOUCH TPOP(4010) » ONE TOUCH TPOP(4010D) » One Touch Upgrade » ONE TOUCH Y580 » OT-510A » OT-871A » Phone Reset » Security Codes » Service » SMARTBAND » Trouble Shooting » Warranty » Yahoo