You can also try to upgrade your phone with the latest SW via One Touch Upgrade.

Please be noted that all data in your phone will be erased after SW upgrade (not include the data in SIM and SD card).

Please backup all useful information by ALCATEL ONE TOUCH PC Suite before you upgrade your phone.

You can also try to upgrade your phone with the latest SW via One Touch Upgrade.

Please be noted that all data in your phone will be erased after SW upgrade (not include the data in SIM and SD card).

Please backup all useful information by ALCATEL ONE TOUCH PC Suite before you upgrade your phone.

You can also try to upgrade your phone with the latest SW via One Touch Upgrade.

Please be noted that all data in your phone will be erased after SW upgrade (not include the data in SIM and SD card).

Please backup all useful information by ALCATEL ONE TOUCH PC Suite before you upgrade your phone.

Please set up your phone’s MMS parameter for both SIM1 and SIM2 by the following steps. Go to Menu -> “Messages” -> “SIM1” or “SIM2” -> “Options” -> “Settings” -> “Multimedia message” -> “Edit profiles” -> Select the MMS profile of chosen SIM -> Activate. For prepaid SIM, please make sure that you have enough load for this service application. Please be noted that the size of the MMS file to be sent or received has a big factor on phone’s performance in sending and receiving MMS. If the MMS couldn’t be sent out successfully, please try to decrease the file size and try again.

Please long press the message and then a list of options will appear on the screen. You can choose the option by touching it.

Please long press the message and then a list of options will appear on the screen. You can choose the option by touching it.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods:
1. Long press the volume down key and Home key at the same time；
2. Enter into application list and choose TSCalibration.

A1: Please make sure your phone unlock.

A2: Please calibrate touch lens in time. Enter "Touch settings "option in "Settings" menu, choose "Touch calibration" option, and select "LCD touch calibration" to calibrate touch lens.

A3: If it still does not work after the above two steps, please long press power on key to reach "Profiles" tab. Then long press volume key (up key ) to enter LCD area calibration, and (down key ) to enter LED area calibration.

Profile interface

One Touch Upgrade is a system composed of several servers and applications that allows any end user to upgrade his/her ALCATEL ONE TOUCH mobile phone software from his/her local side with personal computer.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods: 1. Long press the volume key from the main screen； 2. In main menu, choose Settings -> Phone settings -> Touch settings -> LCD touch calibration.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods:
1. Long press the volume key from the main screen；
2. In main menu, choose Settings -> Phone settings -> Touch settings -> LCD touch calibration.

Please go to menu -> “Contacts” -> “Options” -> “More” -> “Import from SIM card” -> “Copy all to phone”.

Please go to menu -> “Contacts” -> “Options”-> “More” -> “Import from SIM card” -> “Copy all to phone”.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods:

1. Long press the volume key.

2. In main menu, choose Settings > Phone settings > Touch settings > LCD touch calibration.

The phone with touch screen function may be insensitive after using for some time. In this case please calibrate the touch screen by the following two methods:

1. Long press the volume key.

2. In main menu, choose Settings > Phone settings > Touch settings > LCD touch calibration.

Please go to menu -> “Contacts” -> “Phone” -> “Options” -> “Copy all” -> “from SIM”.

Please go to menu -> “Contacts” -> “Phone” -> “Options” -> “Copy all” -> “from SIM”.

Please go to menu -> “Contacts” -> “Phone” -> “Options” -> “Copy all” -> “Import from SIM1/SIM2”.

Yes, you can use the phone without a Google account. One Touch 908 is a smart phone with Android system which has built in programs such as Google mail and Google Market, which request a Google account for application. We suggest you have a Google account so that you can fully use all the functions of Android operating system.

Yes, you can use the phone without a Google account. One Touch 908 is a smart phone with Android system which has built in programs such as Google mail and Google Market, which request a Google account for application. We suggest you have a Google account so that you can fully use all the functions of Android operating system.

Please long press the message and then a list of options will appear on the screen. You can choose the option by touching it.

The warning message (as below snapshot) means the power supply from PC to modem via USB connector is insufficient, which is caused by the instability of old version PC main board or laptop.

We suggest you use a Y-USB-Cable to connect your PC and modem, if you meet this kind of problem. It will be appreciated if you can send us the brand and model of your PC from the following website:

http://www.alcatel-mobilephones.com/global/content/view/full/178

If you consider your phone has an occasional or recurrent failure, you can use One Touch Upgrade.

Please go to menu -> “Contacts” -> “Options” -> “Copy all” ->“Select from SIM” -> “Copy all contacts from SIM to phone”.

Please set up your phone’s MMS parameter for both SIM1 and SIM2 by the following steps.
Go to Menu -> Messaging -> SIM1 or SIM2 -> Options -> Settings -> Multimedia message -> Edit profiles -> Select the MMS profile of chosen SIM -> Activate.
For prepaid SIM, please make sure that you have enough load for this service application. Please be noted that the size of the MMS file to be sent or received has a big factor on phone’s performance in sending and receiving MMS. If the MMS couldn’t be sent out successfully, please try to decrease the file size and try again.

Please go to menu -> “Settings” -> “Call Settings” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

Please go to menu -> “Settings” -> “Call Settings” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

Please go to menu > “Contacts” > “Options” > “Copy all” >“from SIM card” > “Copy all to phone”.

Please set up your phone’s MMS parameter for both SIM1 and SIM2 by the following steps.

Go to Menu > Messaging > SIM1 or SIM2 > Options > Settings > Multimedia message > Edit profiles > Select the MMS profile of chosen SIM > Activate.

For prepaid SIM, please make sure that you have enough load for this service application. Please be noted that the size of the MMS file to be sent or received has a big factor on phone’s performance in sending and receiving MMS. If the MMS couldn’t be sent out successfully, please try to decrease the file size and try again.

Please go to menu -> “Settings” -> “Phone setting” -> “Keypad” -> “Navigation Sensitivity” -> “Horizontal Sensitivity / Vertical Sensitivity”.

Please go to menu -> “Settings” -> “Phone setting” -> “Keypad” -> “Navigation Sensitivity” -> “Horizontal Sensitivity / Vertical Sensitivity”.

Please go to menu -> “Settings” -> “Phone setting” -> “Keypad” -> “Navigation Sensitivity” -> “Horizontal Sensitivity / Vertical Sensitivity”.

Please long press home key and the latest used programs will be displayed on the screen.

Please long press home key and the latest used programs will be displayed on the screen.

Yes, you can use the phone without a Google account. BABY D is a Smart phone with Android system which has built in programs such as Google mail and Google Market, which request a Google account for application. We suggest you have a Google account so that you can fully use all the functions of Android operating system.

If you want to input symbols, please press the key. If you want to change the input method, please press the “Fn” key and “space” key at the same time. You can also change it by the following way: Press “Options” -> “Input method”, and then choose the input method you want.

Please go to menu -> “Contacts” -> “Options” -> “Copy all” -> Select from SIM1 or SIM2 or both -> “Copy all contacts from SIM1/SIM2 to phone”.

Please long press the Volume key (up) and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

Please long press the Volume key (up) and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

If you want to input symbols, please press the "sym" key.

If you want to change the input method, please press the “Fn” key and “space” key at the same time. You can also change it by the following way: Press “Options” > “Input method”, and then choose the input method you want.

Please go to menu > “Contacts” > “Options” > “Copy all” >“Select from SIM1 or SIM2 or both” > “Copy all contacts from SIM1/SIM2 to phone”.

Please download One Touch Upgrade from our website and install it on your computer. After start the program, you can update the software of your mobile phone step by step, following the built-in user guide of One Touch Upgrade.

Please be noted that One Touch Upgrade software requires internet access and connection between mobile phone and PC by data cable.

If you want to input symbols, please press the key.

If you want to change the input method, please press the “Fn” key and “space” key at the same time or long press “Space” key then select the input method you want. You can also change it by the following way: Press “Options” -> “Input method”, and then choose the input method you want.

If you want to input symbols, please press the key.
If you want to change the input method, please press the “Fn” key and “space” key at the same time or long press “Space”
key then select the input method you want. You can also change it by the following way: Press “Options” -> “Input method”, and then choose the input method you want.

If you want to input symbols, please press the key.

If you want to change the input method, please press the “Fn” key and “space” key at the same time or long press “Space” key then select the input method you want. You can also change it by the following way: Press “Options” -> “Input method”, and then choose the input method you want.

Please press “menu” key at home screen -> “Settings” -> “Sound” -> “Phone ringtone” -> Select the ringtone you want to set. You can also go to main menu -> “File Manager” -> find the mp3 file which you want to set as your incoming call ringtone -> press “menu” -> “Use as ringtone”.

Please press “menu” key at home screen -> “Settings” -> “Sound” -> “Phone ringtone” -> Select the ringtone you want to set.
You can also go to main menu -> “File Manager” -> find the mp3 file which you want to set as your incoming call ringtone -> press “menu” -> “Use as ringtone”.

Please long press home key and the latest used programs will be displayed on the screen.

Please go to menu -> “Settings” -> “Call Settings” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

If you want to input symbols, please press the key.
If you want to change the input method, please press the “Fn” key and “space” key at the same time. You can also change it by the following way: Press “Options” -> “Input method”, and then choose the input method you want.

Please go to Menu -> “Wap” -> “Settings” -> “Select profile” -> Select and activate the profile that your service provider offers. For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

Please go to Menu -> “Wap” -> “Settings” -> “Select profile” -> Select and activate the profile that your service provider offers. For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

Please go to menu > “Settings” > “Call Settings” > “Call forwarding” > “Voice calls” > “Forwarding all voice calls” > “Activate” > “To other numbers” > Input the number which you want to forward to and save the setting.

If you want to input symbols, please press the "sym" key.

If you want to change the input method, please press the “Fn” key and “space” key at the same time. You can also change it by the following way: Press “Options” > “Input method”, and then choose the input method you want.

The software of your mobile phone will be updated to the latest version. All your personal information will be lost after the update process, so we suggest you backup your personal data by PC Suite before using the upgrade.

Please go to menu -> “Settings” -> “Call Settings” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

Please go to menu -> “Settings” -> “Call Settings” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

Please go to menu -> “Settings” -> “Call Settings” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

Firstly, please be noted that the alarm does not work in power off mode. Secondly, please remember to touch the icon after you finish editing your alarm. There will be a green bar under the icon if the alarm is activated successfully.

Firstly, please be noted that the alarm does not work in power off mode.
Secondly, please remember to touch the icon after you finish editing your alarm.
There will be a green bar under the icon if the alarm is activated successfully.

Please press “menu” key at home screen -> “Settings” -> “Sound & display” -> “Phone ringtone” -> Select the ringtone you want to set.
You can also go to main menu -> “File Manager” -> find the mp3 file which you want to set as your incoming call ringtone -> press “menu” -> “Use as ringtone”.

Here we take One Touch 990 and OT-806 for example.

Please make sure that PC suites for both One Touch 990 and OT-806 are installed in your PC successfully. You can download them from Alcatel Global Website.

One Touch 990 PC Suite:
http://www.alcatelonetouch.com/products/smartphones/ot-990.html

OT-806 PC Suite :
http://www.alcatel-mobilephones.com/global/content/view/full/24259

Firstly, please connect OT-806 to PC by data cable and select "Com port" on phone screen. Open OT-806 PC Suite, then you will see the status "Connected". Then click "Sync".

Secondly, select PIM software (Microsoft Outlook Express or Microsoft Outlook), we take Microsoft Outlook Express for example, then click "Sync".

When the contacts synced to Outlook, it will display "synchronization completed".

Thirdly, you can find them in Outlook ? Contacts.

Fourthly, please connect One Touch 990 to PC by data cable. Open ALCATEL PC Suite for One Touch 990.

Set One Touch 990 according to PC suite Notification.
Step 1: lanch Android manager agent;

Step 2: Press menu? wireless & networks ?Tethering & portable hotspot?select "USB tethering"

When Android phone connects to PC suite successfully, PC suite will show , then click "Sync" and select "Contacts".

Click "Advanced".

Select sync object

Click "Sync"

Select the contacts you want to import, click "next".

Click"OK"

After the above steps finish, new contacts are added to your One Touch 990.

If you have any question, please contact us

Once the battery isn't used for a long time, it is probably that the battery had been over discharged. In this case, the phone would have no charging indicator when you plug it to the the charger. It doesn't necessarily mean the battery is broken. You can charge it for at least 10-30 minutes and see if there is anything changes. If you still reproduce the same symptom, the battery may be really failed, please send it to our repair center. You can find the contact information of our repair centers on the below website:

http://www.alcatel-mobilephones.com/global/Home/home/support/repair-centers

The alarm will not work if it is inactive. Please set your alarm time in Clock application and then select it. If you activate it, there is a tick in front of the alarm item set by you, and the alarm icon will appear on the top of status bar.

Please go to menu -> “Settings” -> “Call Settings” -> Select “SIM1” or “SIM2” -> “Call forwarding” -> “Voice calls” -> “Forwarding all voice calls” -> “Activate” -> “To other numbers” -> Input the number which you want to forward to and save the setting.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.

Please set up your phone’s WAP parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Internet Service. Wi-Fi Go to Menu => Wi-Fi => Turn on Wi-Fi => choose the available Wi-Fi => Options => Connect After you have connected to the chosen available Wi-Fi, return to Menu => Wap => Setting => Select profile => select and activate Wi-Fi SIM Go to Menu => Wap => Settings => Select profile => Select and activate SIM1 or SIM2 After the activation of chosen SIM, return to Settings => Edit profile => choose the same SIM that was activated in last step => select the profile of the activated SIM => Activate For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and then select it. If you activate it, there is a tick in front of the alarm item set by you, and the alarm icon will appear on the top of status bar.

Please go to menu > “Settings” > “Call Settings” > “Call forwarding” > “Voice calls” > “Forwarding all voice calls” > “Activate” > “To other numbers” > Input the number which you want to forward to and save the setting.

If your phone fails to connect to PC, you might have a problem with your USB driver installation or you might have an anti-virus or security tool preventing you from accessing your USB port.

To allow proper communication between your computer and your mobile phone, you should make sure that the Alcatel mobile phone USB driver has been installed successfully.

If the automatic installation of USB driver does not process smoothly, you can install the driver manually according to the following steps, or choose to view the guide for how to install Alcatel handset USB driver.

When the driver is installed, Operation System may show a message “Digital Signature Not Found” or “Has not passed Windows Logo testing to verify its compatibility with this version of Windows”. Please select “Yes” or “Continue Anyway” to complete the installation.

When the installation is finished, you can check “Device Manager” (accessible on Windows XP from ‘Start->Control Panel->System’, then in the ‘Hardware’ tab, click on the ‘Device Manager’ button) to validate if the driver has been installed successfully. You can also reinstall the driver of the device.

If your PC still can not recognize the phone after you install the USB driver, you need to reinsert the USB cable and select “COM Port” on your phone, then install the USB driver again.

The alarm will not work if it is inactive. Please edit your alarm in Clock application and activate it by pressing “On”. After you activate the alarm, there is a tick in front of the alarm item, and the alarm icon will appear on the top of status bar.

The alarm will not work if it is inactive. Please edit your alarm in Clock application and activate it by pressing “On”. After you activate the alarm, there is a tick in front of the alarm item, and the alarm icon will appear on the top of status bar.

The alarm will not work if it is inactive. Please edit your alarm in Clock application and activate it by pressing “On”. After you activate the alarm, there is a tick in front of the alarm item, and the alarm icon will appear on the top of status bar.

Please press “menu” key at home screen -> “Settings” -> “Call settings” -> “GSM call settings” -> “Call forwarding” -> “Always forward” -> Input the phone number which you want to forward to and enable it.

Please press “menu” key at home screen -> “Settings” -> “Call settings” -> “GSM call settings” -> “Call forwarding” -> “Always forward” -> Input the phone number which you want to forward to and enable it.

Please press “menu” key at home screen -> “Settings” -> “Call settings” -> “Call forwarding” -> “Always forward” -> Input the phone number which you want to forward to and enable it.

Your phone's default PIN2 code is provided by service provider, you can change phone code by yourself.

PIN2 code acts as a second layer of protection for certain features of your phone. It functions in the same way as the PIN code.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and then select it. If you activate it, there is a tick in front of the alarm item set by you, and the alarm icon will appear on the top of status bar.

Following are the steps to configure email service on you mobile. We take Google Mail for example.
1. Please go to menu, press “Email” -> “Create” -> Select your Email account type.
2. Please input your Email account and Password, then select your Data account.
3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.

Note:

1. Some email services can not be used for free, such as Yahoo! Mail.
1. Word, PPT, Excel attachments are not supported.

Please set up your phone’s Java parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Java network Service. Wi-Fi Go to Menu => Wi-Fi => Turn on Wi-Fi => choose the available Wi-Fi => Options => Connect After you have connected to the chosen available Wi-Fi, return to Menu => Java => Java network => Wi-Fi => Activate Wi-Fi SIM Go to Menu => Java => Java network => Select SIM1 or SIM2 => Activate SIM After the activation of the chosen SIM, return to Java network => choose the same SIM that was activated in last step => View Profile => select and activated the profile of the activated SIM For prepaid SIM, please make sure that you have enough load for this service application. If the problem persists, please contact Alcatel repair center for help.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and then select it. If you activate it, there is a tick in front of the alarm item set by you, and the alarm icon will appear on the top of status bar.

Internet connection failure means at least one of the communication ports is blocked by a firewall, proxy, anti-virus or other security tools.

In order to access the One Touch Upgrade service, the one touch upgrade tool needs to set up connection to our servers on the following two communication ports:

Tcp/30007

Tcp/30008

The used protocol doesn’t support proxy. If you have a proxy, please configure it in order to allow direct connection on these previously listed ports.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

The max message size of 908 series phones is 300KB. You can attach any attachment within this size by following below steps:
Create a new message -> touch “Menu” key -> “Attach” -> select the file which you want to attach.
You can also attach more than one attachment by following below steps, but the total size of these attachments should be within 300KB.
Create a new message -> touch “Menu” key -> “Attach” ->“Slideshow” -> “Slide 1” -> “Add picture” -> select the file which you want to attach -> touch “Menu” key -> “Add slide” ->“Add picture” -> repeat if you need to attach more attachments.



You can also add music as attachment if you press “Add music” instead of “Add slide”.

The max message size of 908 series phones is 300KB. You can attach any attachment within this size by following below steps:
Create a new message -> touch “Menu” key -> “Attach” -> select the file which you want to attach.
You can also attach more than one attachment by following below steps, but the total size of these attachments should be within 300KB.
Create a new message -> touch “Menu” key -> “Attach” ->“Slideshow” -> “Slide 1” -> “Add picture” -> select the file which you want to attach -> touch “Menu” key -> “Add slide” -> “Add picture” -> repeat if you need to attach more attachments.

Please go to main menu -> “Browser” -> Press “menu” key -> “More” -> “Settings” -> Cancel “Load images”, then the images will not display when you browse internet.

PUK (personal unblock key) code is provided by service provider, and cannot be changed.

PUK code is used to unblock your cell phone in case you entered the wrong PIN code three times. PUK code is an eight digit code, if it is entered incorrectly over certain times, you need contact with your service provider to change your SIM card.

1. Please go to Menu -> “Wap” -> “Settings” -> “Select profile” ->Select and activate SIM 2. After the activation of chosen SIM, return to Settings -> Edit profile -> choose the same SIM that was activated in last step -> select the profile of the activated SIM  Activate. For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

The difference between E-mail and One Touch Mail is the PUSH function. One Touch Mail provides the function that if one mail arrives in the server, it can push the mail to your phone even if your One Touch Mail is inactive. With Email the mail will be pushed from server to your phone only if your Email account is activated.

Please set up your phone’s MMS parameter for both SIM1 and SIM2 by the following steps. Go to Menu => Message => SIM1 or SIM2 => Options => Settings => MMS => Edit profile => Select the MMS profile of chosen SIM => Activate For prepaid SIM, please make sure that you have enough load for this service application. Please be noted that the size of the MMS file to be sent or received has a big factor on phone’s performance in sending and receiving MMS. If the MMS couldn’t be sent out successfully, please try to decrease the file size and try again.

Please go to Menu > “Wap” > “Settings” > “Select profile” > Select and activate the profile that your service provider offers.

For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

Please long press the “#” key and Power on/off key at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes”, the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process. Please back up all useful information before phone reset, otherwise it will be deleted after phone reset.

The following section provides steps to solve network issues.

Step 1. Check your network connection.

The first step is to make sure that your Internet connection is working. Whether you are using a cable connection or WIFI, it is necessary that you are able to access Internet. For example, the following snapshot shows that the network connectivity is limited, which means you are connected to a local network but you are not able to access Internet.

You can open a web page that you have never opened before in order to force your Internet browser to effectively establish a connection with Internet.

Step 2. Check your Firewall/Antivirus/Security tools

If you are using your personal computer, you should know that some vendors may have preinstalled some security tools like anti-virus and/or firewall. You may also have installed them by yourself. Please make sure that these tools will not prevent the One Touch Upgrade application from accessing Internet.

Please check the logs or reports of these tools whether some alerts are registered. If such alerts exist, please read the manual of this tool in order to configure it and allow the software upgrade application to access Internet.

Step 3. Check your WIFI or home Router

If you are using WIFI at home then it is likely that you have a router. Normally, your router can be the box (or modem) provided by your Internet Service Provider. Or you may have also bought your own router and installed it in your home.

Whatever the case, you need to check that the router doesn’t contain a firewall or proxy that prevents your computer accessing the One Touch Upgrade service.

Please carefully read the user guide of your router to check the current firewall configuration. Some router may have a wizard to help user configure the basic settings. Firewall settings are usually found in advanced settings that may not be managed by the wizard. So you may have to disable the wizard and/or force the use of advanced or expert mode.

The target is to open the ports listed in the ‘Network Port’ section on your firewall.

Step 4. Check whether you are using the latest version of One Touch Upgrade

We suggest you check our website for latest version of One Touch Upgrade tool periodically. Please make sure that the previous version is uninstalled completely before installing the latest version.

Please go to menu -> “Wap” -> “Settings” -> “Preferences” -> Select Show images “Never”, then the images will not display when you browse internet. You can also go to menu -> “Settings” -> “Connectivity” -> “Web” -> “Preferences” -> Select Show images “Never”.

Please go to menu -> “Wap” -> “Settings” -> “Preferences” -> Select Show images “Never”, then the images will not display when you browse internet. You can also go to menu -> “Settings” -> “Connectivity” -> “Web” -> “Preferences” -> Select Show images “Never”.

1. Please go to Menu -> “Wap” -> “Settings” -> “Select profile” -> Select and activate SIM1 or SIM2 2. After the activation of chosen SIM, return to Settings -> Edit profile -> choose the same SIM that was activated in last step -> select the profile of the activated SIM -> Activate. For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

Please go to main menu -> “Browser” -> Press “menu” key -> “More” -> “Settings” -> Cancel “Load images”, then the images will not display when you browse internet.

Please go to main menu -> “Browser” -> Press “menu” key -> “More” -> “Settings” -> Cancel “Load images”, then the images will not display when you browse internet.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Wi-Fi” -> Press “Wi-Fi settings” -> Select “Network notification” -> press “menu” key -> “Scan” -> The available Wi-Fi networks will be listed. Press the network which you want to connect, If the connection is successful, the Wi-Fi icon will be shown on the top of the status bar, near the antenna signal icon.

PUK2 code is provided by service provider, and cannot be changed.

PUK2 code is requested when you enter the PIN2 code incorrectly several times. If it is entered incorrectly over certain times, you need contact with your service provider to change your SIM card.

1. Please go to menu -> “Wap” -> “Settings” -> “Select profile” -> “Wi-Fi preferred” or “Wi-Fi” -> “OK”. 2. Go to Menu, then click “Wi-Fi” -> “Options” -> “Refresh” -> Select the network that you want to connect in the list -> “Options” -> “Connect”. Please enter the password if the chosen Wi-Fi is not free. 3. You can see the Wi-Fi icon shown on the top of the status bar when you browse web.

1. Please go to Menu -> “Wap” -> “Settings” -> “Select profile” -> Select and activate SIM1 or SIM2
2. After the activation of chosen SIM, return to Settings -> Edit profile -> choose the same SIM that was activated in last step -> select the profile of the activated SIM -> Activate.
For prepaid SIM, please make sure that you have enough load for the browsing.
If the problem persists, please contact Alcatel repair center for help.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and then press the alarm icon. If you activate it, the alarm icon will appear on the top of status bar.

Following are the steps to configure email service on you mobile. We take Google Mail for example. 1. Please go to menu, press “Email” -> “Create” -> Select your Email account type. 2. Please input your Email account and Password, then select your Data account. 3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement. Note: 1. Some email services can not be used for free, such as Yahoo! Mail. 1. Word, PPT, Excel attachments are not supported.

Please go to menu > “Wap” > “Settings” > “Preferences” > Select Show images “Never”, then the images will not display when you browse internet.

You can also go to menu > “Settings” > “Connectivity” > “Web” > “Preferences” > Select Show images “Never”.

1. Please go to Menu > “Wap” > “Settings” > “Select profile” > Select and activate SIM1 or SIM2

2. After the activation of chosen SIM, return to Settings > Edit profile > choose the same SIM that was activated in last step > select the profile of the activated SIM > Activate.

For prepaid SIM, please make sure that you have enough load for the browsing.

If the problem persists, please contact Alcatel repair center for help.

If One Touch Upgrade fails during software upgrade process, please perform the following steps:

• Make sure that your battery is fully charged. If not, please change another fully charged battery. If you do not have another fully charged battery, please go to an Alcatel Repair Center for help.
• Make sure that your internet connection is stable.
• Upgrade your mobile phone’s software again by One Touch Upgrade.

If the problem persists, please contact the Alcatel Contact Center according to the country you are located.

Please press Right softkey on home screen -> “Edit widgets” -> select the application which you want to add/delete on the home screen. Maximum widget number is 7. You could also select “Reorder widgets” to adjust the applications place.

Please press Right softkey on home screen -> “Edit widgets” -> select the application which you want to add/delete on the home screen. Maximum widget number is 7. You could also select “Reorder widgets” to adjust the applications place.

Please go to menu -> “Wap” -> “Settings” -> “Preferences” -> Select Show images “Never”, then the images will not display when you browse internet. You can also go to menu -> “Settings” -> “Connectivity” -> “Web” -> “Preferences” -> Select Show images “Never”.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Bluetooth”. Then please go to main menu -> “File Manager” -> Long press the file which you want to send via Bluetooth  “Share”  “Bluetooth”  Select a device, then the file will be transferred.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Bluetooth”. Then please go to main menu -> “File Manager” -> Long press the file which you want to send via Bluetooth -> “Share” -> “Bluetooth” -> Select a device, then the file will be transferred.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Bluetooth”. Then please go to main menu -> “File Manager” -> Long press the file which you want to send via Bluetooth -> “Share” -> “Bluetooth” -> Select a device, then the file will be transferred.

Network Key is from your service provider. It usually appears when you want to change the service provider company. Don't try to input it if you don't know the right Network Key, please contact service provider and ask them to help you with it.

For some service provider, if you had input wrong Network Key above certain times, your phone will be SIM locked, your phone screen will show 'SIM card locked! Please contact operator! Reset key?' If you saw these words, it means even you insert available operator's SIM card, you can't use your phone normally. Please contact your phone service provider and ask them to help you with it.

Please go to menu -> “Wap” -> “Settings” -> “Preferences” -> Select Show images “Never”, then the images will not display when you browse internet. You can also go to menu -> “Settings” -> “Connectivity” -> “Web” -> “Preferences” -> Select Show images “Never”.

1. Please go to menu -> “Wap” -> “Settings” -> “Select profile” -> “Wi-Fi preferred” or “Wi-Fi” -> “OK”.
2. Go to Menu, then click “Wi-Fi” -> “Options” -> “Refresh” -> Select the network that you want to connect in the list -> “Options” -> “Connect”. Please enter the password if the chosen Wi-Fi is not free.
3. You can see the Wi-Fi icon shown on the top of the status bar when you browse web.

Please set up your phone’s Email parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Email Service. Wi-Fi Go to Menu => Email => Email account => Options => Edit account => Advanced settings => Account settings => Data account => Wi-Fi => Ok => Done SIM Go to Menu => Email => Email account => Options => Edit account => Advanced settings => Account settings => Data account => select SIM1 or SIM2 for your Email service => GPRS => select the profile of chosen SIM => Save For prepaid SIM, please make sure that you have enough load for this service application.

You can add/move the applications on home screen in the following two ways:

1. Long press home screen, choose items: Add Widgets / Shortcuts, then click the application which you want to add on the home screen.

2. Press the application icon for about 2 seconds, then the icon will be moved on home screen.

If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, then you will see a red square with an “X” ，press the red “X” and done，the application icon will be deleted from the home screen.

Please go to menu > “Wap” > “Settings” > “Preferences” > Select Show images “Never”, then the images will not display when you browse internet.

You can also go to menu > “Settings” > “Connectivity” > “Web” > “Preferences” > Select Show images “Never”.

It might take longer time than normal to switch on the phone after using One Touch Upgrade. Please long press the switch on key to check again.

If it still doesn’t work, please take off the battery, then insert it to check again.

If the problem persists, please try to upgrade your mobile phone’s software by One Touch Upgrade again.

If you still can not switch on the phone, please contact the Alcatel Contact Center according to the country you are located.

Following are the steps to configure email service on you mobile. We take Google Mail for example.
1. Please go to menu, press “Email” -> “Create”.
2. Please input your Email account and Password, then select your Data account.
3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.


Note:
1．Some email services can not be used for free, such as Yahoo! Mail.
2．Word, PPT, Excel attachments are not supported.

Please set up your phone’s WAP parameter by selecting profile between Wi-Fi and SIM for your Internet Service.

Wi-Fi

Go to Menu -> “Wi-Fi” -> “Turn on Wi-Fi” -> “choose the available Wi-Fi” -> “Options” -> Connect

After you have connected to the chosen available Wi-Fi, return to Menu -> “Wap” -> “Setting” -> “Select profile” -> “select and activate Wi-Fi’.

SIM

Go to Menu -> “Wap” -> “Settings” -> “Select profile” -> “Select and activate SIM”

After the activation of chosen SIM, return to Settings -> “Edit profile” -> choose the same SIM that was activated in last step -> select the profile of the activated SIM -> Activate



For prepaid SIM, please make sure that you have enough load for the browsing.

If the problem persists, please contact Alcatel repair center for help.

Please set up your phone’s WAP parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Internet Service.

Wi-Fi

Go to Menu -> “Wi-Fi” -> “Turn on Wi-Fi” -> “choose the available Wi-Fi” -> “Options” -> Connect

After you have connected to the chosen available Wi-Fi, return to Menu -> “Wap” -> “Setting” -> “Select profile” -> “select and activate Wi-Fi’.

SIM

Go to Menu -> “Wap” -> “Settings” -> “Select profile” -> “Select and activate SIM1 or SIM2”

After the activation of chosen SIM, return to Settings -> “Edit profile” -> choose the same SIM that was activated in last step -> select the profile of the activated SIM  Activate

For prepaid SIM, please make sure that you have enough load for the browsing.

If the problem persists, please contact Alcatel repair center for help.

1. Please make sure your SD card is undamaged and can be recognized by your handset.
2. Please make sure the right USB cable for One Touch 908 is used.
3. When you connect the handset to PC, you’ll get the notification of “USB connected”. Please choose “Mount”, then you can access your SD card on PC.

1. Please make sure your SD card is undamaged and can be recognized by your handset.
2. Please make sure the right USB cable for One Touch 908 is used.
3. When you connect the handset to PC, you’ll get the notification of “USB connected”. Please choose “Mount”, then you can access your SD card on PC.

1. Please make sure your SD card is undamaged and can be recognized by your handset.
2. Please make sure the right USB cable for OT-890 is used.
3. When you connect the handset to PC, you’ll get the notification of “USB connected”. choose “Mount”, then you can access your SD card on PC.

It maybe problem of the phone, network, or your settings, Please perform the following checks:

1. Make sure you have dialed a valid number and press the pick up call key.

2. Make sure your mobile phone is connected to a network, and that the network is not overloaded or unavailable.

3. Check your subscription's status with your service provider.

If the problem persists, please try the following steps:

1. Check if you had activated call barring. 'Call barring' means you had barred some out-going call (All calls, All calls except those in SIM contacts, International calls, International except home) or incoming call (All calls, All calls except those in SIM contacts, Roaming). If you had activated, please cancel it.

2. Check if you had activated flight mode. 'Flight mode' means you had disconnected with service provider, and you will not be able to make out-going call and can't receive call. If you had activated, please cancel it.

3. Check if you had activated 'call forwarding'. It is possible that your incoming calls will be forwarded directly to your voicemail or other phone. If you had activated, please cancel it.

If the problem still can't be solved, please bring your phone to an Alcatel Care point for inspection, or call the Alcatel Contact Center correspondingly in the country you are located.

Please set up your phone’s WAP parameter by selecting profile between Wi-Fi and SIM for your Internet Service. Wi-Fi Go to Menu -> Wi-Fi -> Turn on Wi-Fi -> choose the available Wi-Fi -> Options -> Connect After you have connected to the chosen available Wi-Fi, return to Menu -> Wap -> Setting -> Select profile -> select and activate Wi-Fi SIM Go to Menu -> Wap -> Settings -> Select profile -> Select and activate SIM After the activation of chosen SIM, return to Settings -> Edit profile -> choose the same SIM that was activated in last step -> select the profile of the activated SIM -> Activate For prepaid SIM, please make sure that you have enough load for the browsing. If the problem persists, please contact Alcatel repair center for help.

Please go to menu -> “Wap” -> “Settings” -> “Preferences” -> Select Show images “Never”, then the images will not display when you browse internet.
You can also go to menu -> “Settings” -> “Connectivity” -> “Web” -> “Preferences” -> Select Show images “Never”.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.

Following are the steps to configure email service on you mobile. We take Google Mail for example.

1. Please go to menu, press “Email” -> “Create” -> Select your Email account type.

2. Please input your Email account and Password, then select your Data account.

3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.

Note:

1．Some email services can not be used for free, such as Yahoo! Mail. 2．Word, PPT, Excel attachments are not supported.

You can add/move the applications on home screen in the following two ways:

1. Long press home screen, choose items: Add Widgets / Shortcuts, then click the application which you want to add on the home screen.

2. Press the application icon for about 2 seconds, then the icon will be moved on home screen.

If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, then you will see a red square with an “X” ，press the red “X” and done，the application icon will be deleted from the home screen.

Please set up your phone’s Email parameter by selecting profile for your Email Service.

Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> GPRS -> select the profile of chosen SIM -> Save

For prepaid SIM, please make sure that you have enough load for this service application.

Following are the steps to configure email service on you mobile. We take Google Mail for example.

1. Please go to menu, press “Email” -> “Create”.

2. Please input your Email account and Password, then select your Data account.

3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.

Note:

1．Some email services can not be used for free, such as Yahoo! Mail.

2．Word, PPT, Excel attachments are not supported.

Please press Right softkey on home screen -> “Edit widgets” -> select the application which you want to add/delete on the home screen. Maximum widget number is 7. You could also select “Reorder widgets” to adjust the applications place.

If you want to stop the connection between SD card and PC, please click the status bar on home screen and drag it down, then click “Turn off USB storage” -> “Turn off”.

If you want to stop the connection between SD card and PC, please click the status bar on home screen and drag it down, then click “Turn off USB storage” -> “Turn off”.

If you want to stop the connection between SD card and PC, please click the status bar on home screen and drag it down, then click “Turn off USB storage” before you extract the USB cable from your handset or PC.

You can add/move the applications on home screen in the following two ways: 1. Long press home screen or press , choose items: Widgets / Shortcuts / Wallpaper, then click the application which you want to add on the home screen. 2. Press the application icon for about 2 seconds, then the icon will be moved on home screen. If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, then you will see a red square with an “X” ，press the red “X” and done，the application icon will be deleted from the home screen.

Please set up your phone’s WAP parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Internet Service.

Wi-Fi
Go to Menu -> Wi-Fi -> Turn on Wi-Fi -> choose the available Wi-Fi -> Options -> Connect
After you have connected to the chosen available Wi-Fi, return to Menu -> Wap -> Setting -> Select profile -> select and activate Wi-Fi

SIM
Go to Menu -> Wap -> Settings -> Select profile -> Select and activate SIM1 or SIM2
After the activation of chosen SIM, return to Settings -> Edit profile -> choose the same SIM that was activated in last step -> select the profile of the activated SIM -> Activate

For prepaid SIM, please make sure that you have enough load for the browsing.
If the problem persists, please contact Alcatel repair center for help.

The difference between E-mail and One Touch Mail is the PUSH function. One Touch Mail provides the function that if one mail arrives in the server, it can push the mail to your phone even if your One Touch Mail is inactive. With Email the mail will be pushed from server to your phone only if your Email account is activated.

Please set up your phone’s Email parameter by selecting profile for your Email Service.

Go to Menu > Email > Email account > Options > Edit account > Advanced settings > Account settings > Data account > GPRS > select the profile of your service provider > Save.

For prepaid SIM, please make sure that you have enough load for this service application.

Following are the steps to configure email service on you mobile. We take Google Mail for example.

1. Please go to menu, press “Email” -> “Create” -> Select your Email account type.

2. Please input your Email account and Password, then select your Data account.

3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.

Note:

1．Some email services can not be used for free, such as Yahoo! Mail. 2．Word, PPT, Excel attachments are not supported.

Firstly please go to the Menu and activate the Bluetooth, Secondly please go to the Menu -> “File Manager” -> Select the folder -> “Options” -> “Mark” -> Select the file which you want to send via Bluetooth -> “Options” -> “By Bluetooth” -> “Search” -> Select a device -> “Pair”.

Please set up your phone’s Email parameter by selecting profile between Wi-Fi and SIM for your Email Service.

<
Wi-Fi
Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> Wi-Fi -> Ok -> Done
<
SIM
Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> select SIM for your Email service -> GPRS -> select the profile of chosen SIM -> Save
<
For prepaid SIM, please make sure that you have enough load for this service application.

Following are the steps to configure email service on you mobile. We take Google Mail for example.

1. Please go to menu, press “Email” -> “Create”.
2. Please input your Email account and Password, then select your Data account.
3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.


Note:
1．Some email services can not be used for free, such as Yahoo! Mail.
2．Word, PPT, Excel attachments are not supported.

Please make sure that you have those input methods installed in your phone and they were chosen by “Settings” -> “Language & keyboard”. Long press the blank area where you want to type in, click Input method on the popup window, then you can select the input method that you want.

Please make sure that you have those input methods installed in your phone and they were chosen by “Settings” -> “Language & keyboard”.
Long press the blank area where you want to type in, click Input method on the popup window, then you can select the input method that you want.

Please make sure that you have those input methods installed in your phone and they were chosen by “Settings”  “Language & keyboard”, then long press the blank area where you want to type in, click Input method on the popup window, and then you can select the input method that you want.

Following are the steps to configure email service on you mobile. We take Google Mail for example. 1. Please go to menu, press “Email” -> “Create” -> Select your Email account type. 2. Please input your Email account and Password, then select your Data account. 3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement. Note: 1．Some email services can not be used for free, such as Yahoo! Mail. 2．Word, PPT, Excel attachments are not supported.

You can add/move the applications on home screen in the following two ways:
1. Long press home screen or press , choose items: Widgets / Shortcuts / Wallpaper, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, then the icon will be moved on home screen.

If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, then you will see a red square with an “X” ，press the red “X” and done，the application icon will be deleted from the home screen.

The alarm will not work if it is inactive. Please set your alarm time in Clock application and then press the alarm icon. If you activate it, the alarm icon will appear on the top of status bar.

Firstly please go to the Menu and activate the Bluetooth,

Secondly please go to the Menu > “File Manager” > Select the folder > “Options” > “Mark” > Select the file which you want to send via Bluetooth > “Options” > “By Bluetooth” > “Search” > Select a device > “Pair”.

Please set up your phone’s Email parameter by selecting profile for your Email Service.

Go to Menu > Email > Email account > Options > Edit account > Advanced settings > Account settings > Data account > select SIM1 or SIM2 for your Email service > GPRS >select the profile of chosen SIM > Save.

For prepaid SIM, please make sure that you have enough load for this service application.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.

You have two ways to watch streaming video.

1. Go to “Menu” -> “Video” -> “Options” -> “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” -> “Go to URL”.
2. Go to “Menu” -> “Video” -> “Options” -> “Streaming URL” -> “Streaming settings” -> “Options” -> “Edit profiles” and save the setting (Profile setting can be got from your service provider) -> go back to “Streaming URL” -> “Input URL”.

Please turn on Wi-Fi and press “Options” in the interface of “Available networks”, then choose “Refresh”. The available Wi-Fi networks will be listed. If there is a lock on the Wi-Fi icon, a user name and password are required for connection. If no, this Wi-Fi network is for free. Please click the network which you want to connect, press “Options” then choose “Connect”. If the connection is successful, a green tag will appear on both Wi-Fi icon and signal icon. The Wi-Fi icon will also be shown on the top of the idle interface, near the antenna signal icon.

Please set up your phone’s Email parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Email Service.

Wi-Fi
Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> Wi-Fi -> Ok -> Done

SIM
Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> select SIM1 or SIM2 for your Email service -> GPRS -> select the profile of chosen SIM -> Save

For prepaid SIM, please make sure that you have enough load for this service application.

You can add/move the applications on home screen in the following two ways:
1. Press menu key at home screen, click “Add”, choose an item: Shortcuts / Widgets/ Folders/ Wallpapers, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, the icon will be displayed and moved on home screen as your finger moves.
If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds the icon will then become bigger and a trash can icon will appear in the bottom of home screen. The application will be deleted from the home screen if you drag the application icon to the trash can.

You can add/move the applications on home screen in the following two ways:
1. Press menu key at home screen, click “Add”, choose an item: Shortcuts / Widgets/ Folders/ Wallpapers, then click the application which you want to add on the home screen.
2. Press the application icon for about 2 seconds, the icon will be displayed and moved on home screen as your finger moves.
If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds the icon will then become bigger and a trash can icon will appear in the bottom of home screen.
The application will be deleted from the home screen if you drag the application icon to the trash can.

You can add/move the applications on home screen in the following two ways: 1. Press menu key at home screen, click “Add”, then choose items: Shortcuts / Widgets/ Folders/ Wallpapers, then click the application which you want to add on the home screen. 2. Press the application icon for about 2 seconds, the icon will then be displayed and moved on home screen as your finger moves. If you want to delete the application on the home screen, please press the application icon on home screen for about 2 seconds, the icon will then become bigger and a trash can icon will appear in the bottom of home screen. The application will be deleted from the home screen if you drag the application icon to the trash can.

Please set up your phone’s Email parameter by selecting profile between Wi-Fi and SIM for your Email Service.

Wi-Fi Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> Wi-Fi -> Ok -> Done

SIM Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> select SIM for your Email service -> GPRS -> select the profile of chosen SIM -> Save

For prepaid SIM, please make sure that you have enough load for this service application.

Following are the steps to configure email service on you mobile. We take Google Mail for example.
1. Please go to menu, press “Email”  “Create”  Select your Email account type.
2. Please input your Email account and Password, then select your Data account.
3. Please choose your “Protocal” and input the “Incoming Server” and “Outgoing Server”. Then you should input the other parameters, such as “Incoming Port”, “Outgoing Port” and “Security”. You can ask your email service provider for detail setting requirement.

Note:
1．Some email services can not be used for free, such as Yahoo! Mail.
2．Word, PPT, Excel attachments are not supported.

The phone supports

Video types: H.263, MPEG4 and 3GPP

Picture types: BMP, JPEG, GIF, png.

Music types: AAC, AAC+, AMR wb, MP3, Midi.

Firstly please go to the Menu and activate the Bluetooth,

Secondly please go to the Menu > “File Manager” > Select the folder > “Options” > “Mark” > Select the file which you want to send via Bluetooth > “Options” > “By Bluetooth” > “Search” > Select a device > “Pair”.

Please set up your phone’s Java parameter by selecting profile for your Java network Service.

Go to Menu -> Java -> Java network -> select and activated the profile of the activated SIM

For prepaid SIM, please make sure that you have enough load for this service application.
If the problem persists, please contact Alcatel repair center for help.

1. Please go to menu -> “Wap” -> “Settings” -> “Select profile” -> “Wi-Fi preferred” or “Wi-Fi” -> “OK”.
2. Go to Menu, then click “Wi-Fi” -> “Options” -> “Refresh” -> Select the network that you want to connect in the list -> “Options” -> “Connect”. Please enter the password if the chosen Wi-Fi is not free.
3. You can see the Wi-Fi icon shown on the top of the status bar when you browse web.

Please turn on Wi-Fi and press “Options” in the interface of “Available networks”, then choose “Refresh”. The available Wi-Fi networks will be listed. If there is a lock on the Wi-Fi icon, a user name and password are required for connection. If no, this Wi-Fi network is for free. Please click the network which you want to connect, press “Options” then choose “Connect”. If the connection is successful, a green tag will appear on both Wi-Fi icon and signal icon. The Wi-Fi icon will also be shown on the top of the idle interface, near the antenna signal icon.

The contacts in the SIM card should be imported to handset before you use them. Please press Menu key when you get in the contacts interface, then choose “Import/Export” → “Import from SIM card”. You can also choose “Import from SD card” if you have vCard saved in your SD card.

The contacts in the SIM card should be imported to handset before you use them. Please press Menu key when you get in the contacts interface, then choose “Import/Export” → “Import from SIM card”. You can also choose “Import from SD card” if you have vCard saved in your SD card.

The contacts in the SIM card should be imported to handset before you use them. Please press Menu key when you get in the contacts interface, then choose “Import/Export” → “Import from SIM card”. You can also choose “Import from SD card” if you have vCard saved in your SD card.

Please turn on Wi-Fi and press “Options” in the interface of “Available networks”, then choose “Refresh”. The available Wi-Fi networks will be listed. If there is a lock on the Wi-Fi icon, a user name and password are required for connection. If no, this Wi-Fi network is for free. Please click the network which you want to connect, press “Options” then choose “Connect”. If the connection is successful, a green tag will appear on both Wi-Fi icon and signal icon. The Wi-Fi icon will also be shown on the top of the idle interface, near the antenna signal icon.

Please set up your phone’s Email parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Email Service.


Wi-Fi
Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> Wi-Fi -> Ok -> Done

SIM
Go to Menu -> Email -> Email account -> Options -> Edit account -> Advanced settings -> Account settings -> Data account -> select SIM1 or SIM2 for your Email service -> GPRS -> select the profile of chosen SIM -> Save

For prepaid SIM, please make sure that you have enough load for this service application.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.

You have two ways to watch streaming video.

1. Go to “Menu” > “Video player” > “Options” > “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” > “Go to URL”.

2. Go to “Menu” > “Video player” > “Options” > “Streaming URL” > “Streaming settings” > “Options” > “Edit profiles” and save the setting (Profile setting can be got from your service provider) > go back to “Streaming URL” > “Input URL”.

The phone supports

Video types: H.263, MPEG4 and 3GPP

Picture types: BMP, JPEG, GIF, png.

Music types: AAC, AAC+, AMR wb, MP3, Midi.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.


Select “Options” -> “Launch” -> “ok”, then One Touch Mail application is loading.


One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.

Firstly please go to the Menu and activate the Bluetooth,
Secondly please go to the Menu -> “File Manager” -> Select the folder -> “Options” -> “Mark” -> Select the file which you want to send via Bluetooth -> “Options” -> “By Bluetooth” -> “Search” -> Select a device -> “Pair”.

1. Please go to menu -> “Wap” -> “Settings” -> “Select profile” -> “Wi-Fi preferred” or “Wi-Fi” -> “OK”.
2. Go to Menu, then click “Wi-Fi” -> “Options” -> “Refresh” -> Select the network that you want to connect in the list -> “Options” -> “Connect”. Please enter the password if the chosen Wi-Fi is not free.
3. You can see the Wi-Fi icon shown on the top of the status bar when you browse web.

Yes, the phone can be used without SD card. But the SD card is mandatory for some applications, such as camera, camcorder and downloading files from internet. We suggest you have an SD card, so that you can fully use all the functions.

Yes, the phone can be used without SD card. But the SD card is mandatory for some applications, such as camera, camcorder and downloading files from internet. We suggest you have an SD card, so that you can fully use all the functions.

Yes, the phone can be used without inserting an SD card. But the SD card is mandatory for some applications, such as camera, camcorder and downloading files from internet. We suggest you have an SD card, so that you can fully use all the functions.

Firstly please go to the Menu and activate the Bluetooth, Secondly please go to the Menu -> “File Manager” -> Select the folder -> “Options” -> “Mark” -> Select the file which you want to send via Bluetooth -> “Options” -> “By Bluetooth” -> “Search” -> Select a device -> “Pair”.

Please turn on Wi-Fi and press “Options” in the interface of “Available networks”, then choose “Refresh”. The available Wi-Fi networks will be listed. If there is a lock on the Wi-Fi icon, a user name and password are required for connection. If no, this Wi-Fi network is for free. Please click the network which you want to connect, press “Options” then choose “Connect”. If the connection is successful, a green tag will appear on both Wi-Fi icon and signal icon. The Wi-Fi icon will also be shown on the top of the idle interface, near the antenna signal icon.

Please set up your phone’s Java parameter by selecting profile for your Java network Service.

Go to Menu > Java > Java network > SIM only > select and activated the profile of your service provider.

For prepaid SIM, please make sure that you have enough load for this service application.

If the problem persists, please contact Alcatel repair center for help.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.

You have two ways to watch streaming video.

1. Go to “Menu” > “Video player” > “Options” > “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” > “Go to URL”.

2. Go to “Menu” > “Video player” > “Options” > “Streaming URL” > “Streaming settings” > “Options” > “Edit profiles” and save the setting (Profile setting can be got from your service provider) > go back to “Streaming URL” > “Input URL”.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.
You have two ways to watch streaming video.
1. Go to “Menu” -> “Video” -> “Options” -> “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” -> “Go to URL”.
2. Go to “Menu” -> “Video” -> “Options” -> “Streaming URL” -> “Streaming settings” -> “Options” -> “Edit profiles” and save the setting (Profile setting can be got from your service provider) -> go back to “Streaming URL” -> “Input URL”.

Firstly please go to the Menu and activate the Bluetooth, Secondly please go to the Menu -> “File Manager” -> Select the folder -> “Options” -> “Mark” -> Select the file which you want to send via Bluetooth -> “Options” -> “By Bluetooth” -> “Search” -> Select a device -> “Pair”.

APK (Android Package) file is the installation file for Android phone, which can be downloaded from Google Market or other websites. Please copy APK files to the SD card and use the built-in File Manager program to open it, then follow the setup wizard to finish the installation. Please be noted that the third-party APK files downloaded from other websites except Google Market are not allowed to be installed by default due to security reason. You can change the setting by the following method: “Setting” → “Applications”, then choose “Unknown sources” option.

APK (Android Package) file is the installation file for Android phone, which can be downloaded from Google Market or other websites. Please copy APK files to the SD card and use the built-in File Manager program to open it, then follow the setup wizard to finish the installation. Please be noted that the third-party APK files downloaded from other websites except Google Market are not allowed to be installed by default due to security reason. You can change the setting by the following method: “Setting” → “Applications”, then choose “Unknown sources” option.

APK (Android Package) file is the installation file for Android phone, which can be downloaded from Google Market or other websites. Please copy APK files to the SD card and use the built-in Filemanager program to open them, then follow the setup wizard to finish the installation. Please be noted that the third-party APK files downloaded from other websites except Google Market are not allowed to be installed by default due to security reason. You can change the setting by the following method: “Setting” → “Applications”, then choose “Unknown sources” option.

The phone supports video types: H.263, MPEG4 and 3GPP Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, AMR wb, MP3, Midi.

Firstly please go to the Menu and activate the Bluetooth, Secondly please go to the Menu -> “File Manager” -> Select the folder -> “Options” -> “Mark” -> Select the file which you want to send via Bluetooth -> “Options” -> “By Bluetooth” -> “Search” -> Select a device -> “Pair”.

Please go to menu > “Java” > “Java applications” > “One Touch Mail” > “Launch” > “OK”.

Select “Options” > “Launch” > “ok”, then One Touch Mail application is loading.

One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.

Please set up your phone’s Java parameter by selecting profile for your Java network Service.

Go to Menu > Java > Java network > SIM only > select and activated the profile of your service provider.

For prepaid SIM, please make sure that you have enough load for this service application.

If the problem persists, please contact Alcatel repair center for help.

The phone supports video types: H.263, MPEG4 and 3GPP. Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, WB AMR, MP3, Midi, WMA.

Please set up your phone’s Java parameter by selecting profile between Wi-Fi and SIM for your Java network Service.

Wi-Fi

Go to Menu -> Wi-Fi -> Turn on Wi-Fi -> choose the available Wi-Fi -> Options -> Connect

After you have connected to the chosen available Wi-Fi, return to Menu -> Java -> Java network -> Wi-Fi -> Activate Wi-Fi

SIM

Go to Menu -> Java -> Java network -> Select SIM -> Activate SIM

After the activation of the chosen SIM, return to Java network -> choose the same SIM that was activated in last step -> View Profile -> select and activated the profile of the activated SIM



For prepaid SIM, please make sure that you have enough load for this service application.

If the problem persists, please contact Alcatel repair center for help.

The phone supports video types: H.263, MPEG4 and 3GPP. Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, WB AMR, MP3, Midi, WMA.

The built-in programs in the handset are not allowed to be uninstalled. You can only uninstall the applications installed by yourself. Please press “menu” key at home screen → “Settings” → “Applications” → “Manage applications”, then you can see the applications installed by yourself. Please click the one that you want to uninstall and follow the uninstall process.

The built-in programs in the handset are not allowed to be uninstalled. You can only uninstall the applications installed by yourself. Please press “menu” key at home screen → “Settings” → “Applications” → “Manage applications”, then you can see the applications installed by yourself. Please click the one that you want to uninstall and follow the uninstall process.

The built-in programs in the handset are not allowed to be uninstalled. You can only uninstall the applications installed by yourself. Please press “menu” key at home screen  “Settings” → “Applications” → “Manage applications”, then you can see the applications installed by yourself. Please click the one that you want to uninstall and then follow the uninstall process.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable. You have two ways to watch streaming video. 1. Go to “Menu” -> “Video player” -> “Options” -> “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” -> “Go to URL”. 2. Go to “Menu” -> “Video player” -> “Options” -> “Streaming URL” -> “Streaming settings” -> “Options” -> “Edit profiles” and save the setting (Profile setting can be got from your service provider) -> go back to “Streaming URL” -> “Input URL”.

The phone supports video types: H.263, MPEG4 and 3GPP Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, AMR wb, MP3, Midi.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Please go to menu > “Java” > “Java applications” > “One Touch Mail” > “Launch” > “OK”.

Select “Options” > “Launch” > “ok”, then One Touch Mail application is loading.

One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.


Select “Options” -> “Launch” -> “ok”, then One Touch Mail application is loading.


One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable.
You have two ways to watch streaming video.
1. Go to “Menu” -> “Video” -> “Options” -> “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” -> “Go to URL”.
2. Go to “Menu” -> “Video” -> “Options” -> “Streaming URL” -> “Streaming settings” -> “Options” -> “Edit profiles” and save the setting (Profile setting can be got from your service provider) -> go back to “Streaming URL” -> “Input URL”.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Wi-Fi” -> Press “Wi-Fi settings” -> Select “Network notification” -> press “menu” key -> “Scan” -> The available Wi-Fi networks will be listed. Press the network which you want to connect. If the connection is successful, the Wi-Fi icon will be shown on the top of the status bar, near the antenna signal icon.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> Turn on “Wi-Fi” -> Press “Wi-Fi settings” -> Select “Network notification” -> press “menu” key -> “Scan” -> The available Wi-Fi networks will be listed. Press the network which you want to connect. If the connection is successful, the Wi-Fi icon will be shown on the top of the status bar, near the antenna signal icon.

The phone requires around 5 minutes to access the GPS satellite and get the best positioning when you use the GPS for the first time. A better and quicker positioning requires to be stable in a place with clear view of the sky. The GPS will need around 20-40s to get the best positioning after the first time.

Please set up your phone’s Java parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Java network Service.

Wi-Fi
Go to Menu -> Wi-Fi -> Turn on Wi-Fi -> choose the available Wi-Fi -> Options -> Connect
After you have connected to the chosen available Wi-Fi, return to Menu -> Java -> Java network -> Wi-Fi -> Activate Wi-Fi

SIM
Go to Menu -> Java -> Java network -> Activate SIM
After the activation of the chosen SIM, return to Java network -> choose the SIM that was activated in last step -> View Profile -> select and activated the profile of the activated SIM

For prepaid SIM, please make sure that you have enough load for this service application.
If the problem persists, please contact Alcatel repair center for help.

Firstly please make sure your mobile phone is connected to a network which is not overloaded or unavailable. You have two ways to watch streaming video. 1. Go to “Menu” à “Video player” à “Options” à “Download videos”, then you can directly download video from “Alcatel Videos” or from other website by “Options” à “Go to URL”. 2. Go to “Menu” à “Video player” à “Options” à “Streaming URL” à “Streaming settings” à “Options” à “Edit profiles” and save the setting (Profile setting can be got from your service provider) à go back to “Streaming URL” à “Input URL”.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Please set up your phone’s Java parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Java network Service.

Wi-Fi

Go to Menu -> Wi-Fi -> Turn on Wi-Fi -> choose the available Wi-Fi -> Options -> Connect

After you have connected to the chosen available Wi-Fi, return to Menu -> Java -> Java network -> Wi-Fi -> Activate Wi-Fi

SIM

Go to Menu -> Java -> Java network -> Select SIM1 or SIM2 -> Activate SIM

After the activation of the chosen SIM, return to Java network -> choose the same SIM that was activated in last step -> View Profile -> select and activated the profile of the activated SIM



For prepaid SIM, please make sure that you have enough load for this service application.

If the problem persists, please contact Alcatel repair center for help.

The phone requires around 5 minutes to access the GPS satellite and to get the best positioning when you use the GPS for the first time. A better and quicker positioning requires to be stable in a place with clear view of the sky. The GPS need around 20-40s to get the best positioning after the first time.

The phone requires around 5 minutes to access the GPS satellite and to get the best positioning when you use the GPS for the first time. A better and quicker positioning requires to be stable in a place with clear view of the sky. The GPS need around 20-40s to get the best positioning after the first time.

Please press “menu” key at home screen  “Settings”  “Wireless & networks”  “Wi-Fi settings”  Press “menu” key  “Advanced”. Press “Wi-Fi sleep policy”  Select “When screen turns off” the the Wi-Fi function will be sleep when the screen turns off. Please do not choose “Never” because the battery will be used up very soon.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.

Please set up your phone’s Java parameter by selecting profile between Wi-Fi and SIM (SIM1 or SIM2) for your Java network Service.

Wi-Fi
Go to Menu -> Wi-Fi -> Turn on Wi-Fi -> choose the available Wi-Fi -> Options -> Connect
After you have connected to the chosen available Wi-Fi, return to Menu -> Java -> Java network -> Wi-Fi -> Activate Wi-Fi

SIM
Go to Menu -> Java -> Java network -> Select SIM1 or SIM2 -> Activate SIM
After the activation of the chosen SIM, return to Java network -> choose the same SIM that was activated in last step -> View Profile -> select and activated the profile of the activated SIM

For prepaid SIM, please make sure that you have enough load for this service application.
If the problem persists, please contact Alcatel repair center for help.

Dynamic mode: Select to activate always query screen of the SIM card usage when the phone is powered on. From the display, you can select Dual SIM/ SIM1/ SIM2 activated as your preference.

Static mode: Select to deactivate always query option of the SIM card usage when the phone is powered on.

The phone supports video types: H.263, MPEG4 and 3GPP. Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, WB AMR, MP3, Midi, WMA.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.


Select “Options” -> “Launch” -> “ok”, then One Touch Mail application is loading.


One Touch Mail supports Gmail, Windows Live, Outlook, Yahoo Mail and some other emails. You can have three different email accounts on your mobile device.

Take Gmail for example, please input your username and password, press “Next”, then your email account will be created successfully.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> “Wi-Fi settings” -> “menu” key -> “Advanced”.



Press “Wi-Fi sleep policy” -> Select “When screen turns off”. Then the Wi-Fi function will be sleep when the screen turns off. Please do not choose “Never” because the battery will be used up very soon.

Please press “menu” key at home screen -> “Settings” -> “Wireless & networks” -> “Wi-Fi settings” -> “menu” key -> “Advanced”.



Press “Wi-Fi sleep policy” -> Select “When screen turns off”. Then the Wi-Fi function will be sleep when the screen turns off. Please do not choose “Never” because the battery will be used up very soon.

Please press “menu” key at home screen  “Settings” → “Location & security” → “Set unlock pattern” → “Next”. An example of unlock pattern will appear on the screen show you how to do. Click “Next” to continue. Then draw an unlock pattern as you want and memorize it. Click “continue”. Draw the pattern again to confirm. Click “confirm”. And the pattern has become the unlock pattern for your phone.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Please go to menu -> “Java” -> “Java applications” -> “One Touch Mail” -> “Launch” -> “OK”.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Please press “menu” key at home screen → “Settings” → “Location & security” → “Set up screen lock” → “Pattern”. An example of unlock pattern will appear on the screen show you how to do. Click “Next” to continue.



Draw an unlock pattern as you want and memorize it. Click “continue”.



Draw the pattern again and click “confirm”. Now the pattern has become the unlock pattern for your phone.

Please press “menu” key at home screen → “Settings” → “Location & security” → “Set up screen lock” → “Pattern”. An example of unlock pattern will appear on the screen show you how to do. Click “Next” to continue.



Draw an unlock pattern as you want and memorize it. Click “continue”.



Draw the pattern again and click “confirm”. Now the pattern has become the unlock pattern for your phone.

If you forget the screen unlock pattern, please make user data reset in the following way: Turn off the handset, then press the volume up key and the End key at the same time for a few seconds until you see the reset interface. The handset can be used without screen unlock pattern after it’s rebooted. Please be noted that factory reset will erase all data from your phone (not include SD card files and current system software). Please back up all useful information before reset.

The difference between E-mail and One Touch Mail is the PUSH function. The One Touch Mail Push Mail messaging service notifies you with a specific sound and a message on your screen as soon as a new email arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available. When an email arrives and your device is in Push Mode OFF, the application will wake up and notify you that a new mail has arrived. If the Push Mode is "Off", the application will check with the server based on the intervals you set. With Email in menu, all mails remain on the mail server until the recipient uses the Email program to poll the mail server.

Dynamic mode: Select to activate always query screen of the SIM card usage when the phone is powered on. From the display, you can select Dual SIM/ SIM1/ SIM2 activated as your preference. Static mode: Select to deactivate always query option of the SIM card usage when the phone is powered on.

If you forget the screen unlock pattern, please make user data reset in the following way: Turn off the handset, press the volume up key and the Power key at the same time for a few seconds until you see the reset interface. The handset can be used without screen unlock pattern after its reboot. Please be noted that factory reset will erase all data from your phone (not include SD card files and current system software). Please backup all useful information before reset.

If you forget the screen unlock pattern, please make user data reset in the following way: Turn off the handset, press the volume up key and the Power key at the same time for a few seconds until you see the reset interface. The handset can be used without screen unlock pattern after its reboot. Please be noted that factory reset will erase all data from your phone (not include SD card files and current system software). Please backup all useful information before reset.

If your moving speed is around 8-10km/h, you will not get a location fixed by GPS. Please reduce the speed or have a stop for 20-30 seconds, then you can get the location fixed.

Dynamic mode: Select to activate always query screen of the SIM card usage when the phone is powered on. From the display, you can select Dual SIM/ SIM1/ SIM2 activated as your preference. Static mode: Select to deactivate always query option of the SIM card usage when the phone is powered on.

If your moving speed is around 8-10km/h, you will not get a location fixed by GPS. Please reduce the speed or have a stop for 20-30 seconds, then you can get the location fixed.

If your moving speed is around 8-10km/h, you will not get a location fixed by GPS. Please reduce the speed or have a stop for 20-30 seconds, then you can get the location fixed.

Please check that your Wi-Fi router or firewall is not blocking pot 5228(TCP and UDP). You can read the user guide of your Wi-Fi equipment or contact your IT for more details.

Please confirm that your Wi-Fi router or firewall is not blocking pot 5228(TCP and UDP). You can read the user guide of your Wi-Fi equipment or contact your IT for more details.

Please confirm that your Wi-Fi router or firewall is not blocking pot 5228(TCP and UDP). You can read the user guide of your Wi-Fi equipment or contact your IT for more details.

If the time or time zone is not correctly set, the phone might have connection error or certificates error during the above applications. Please set your handset’s time to the right local time including time zone, date and time.

If the time or time zone is not correctly set, the phone might have connection error or certificates error during the above applications. Please set your handset’s time to the right local time including time zone, date and time.

If the time or time zone is not correctly set, the phone might have connection error or certificates error during the above applications. Please set your handset’s time to the right local time including time zone, date and time.

The phone supports video types: H.263, MPEG4 and H.264. Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, AAC Enhanced, WB AMR, MP3, Midi.

The phone supports video types: H.263, MPEG4 and H.264. Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, AAC Enhanced, WB AMR, MP3, Midi, wma.

The phone supports video types: H.263, MPEG4 and H.264. Picture types: BMP, JPEG, GIF, png. Music types: AAC, AAC+, AAC Enhanced, WB AMR, MP3, Midi, wma.

Here we take One Touch 990 and OT-806 for example.

Please make sure that PC suites for both One Touch 990 and OT-806 are installed in your PC successfully. You can download them from Alcatel Global Website.

One Touch 990 PC Suite:
http://www.alcatelonetouch.com/products/smartphones/ot-990.html

OT-806 PC Suite :
http://www.alcatel-mobilephones.com/global/content/view/full/24259

Firstly, please connect OT-806 to PC by data cable and select "Com port" on phone screen. Open OT-806 PC Suite, then you will see the status "Connected". Then click "Sync".

Secondly, select PIM software (Microsoft Outlook Express or Microsoft Outlook), we take Microsoft Outlook Express for example, then click "Sync".

When the contacts synced to Outlook, it will display "synchronization completed".

Thirdly, you can find them in Outlook ? Contacts.

Fourthly, please connect One Touch 990 to PC by data cable. Open ALCATEL PC Suite for One Touch 990.

Set One Touch 990 according to PC suite Notification.
Step 1: lanch Android manager agent;

Step 2: Press menu? wireless & networks ?Tethering & portable hotspot?select "USB tethering"

When Android phone connects to PC suite successfully, PC suite will show , then click "Sync" and select "Contacts".

Click "Advanced".

Select sync object

Click "Sync"

Select the contacts you want to import, click "next".

Click"OK"

After the above steps finish, new contacts are added to your One Touch 990.

If you have any question, please contact us